GoAutoDial /ViciDial by iTechN Services FOR BPO Industry

GoAutoDial BPO Services Main Services Outbound / Inbound Calling CRM Facility Remote Agent Login – Worldwide Access Answering and Fax Machine Detection Call Recording in Various Formats (MP3, GSM, WAV)

Softwares Provided Eyebeam Xlite GoAutoDial Admin Panel Agent Panel GUI Recording Downloader

Package 1 GoAutoDial Installation – Rs.8000/- Included – 1 On-Site Installation Included – Inbound / Outbound Campaigning Included – 1 Month Online Support

Package 2 GoAutoDial Installation – Rs.12000/- Included – 1 On-Site Installation Included – Inbound / Outbound Multiple Campaign Support Included – 1 Month Online / Onsite Support Included – Firewall Security Included – Multiple Carrier Configuration

Package 3 GoAutoDial Installation – Rs.15000/- Included – Multiple On-Site Installation Included – Inbound / Outbound Multiple Campaign Support Included – 2 Months Online / Onsite Support Included – Firewall Security Included – Multiple Toll-Free Configuration Included – Multiple Carrier Configuration Included – IVR Facility

Additional Features CRM Facility Full Call Detail Record (CDR) Data – US/UK Tech Support IVR – Survey Campaigning, Bursting VoIP Minutes for any process and destination, Premium Quality. CRM Facility Full Call Detail Record (CDR) Remote Agent Login – Worldwide Access Calling Seats for Remote Locations PRI (Primary Rate Interface) for Domestic Call Centers All Type of Codec Support for Voice Clarity and Voice Breakage Issues Answering and Fax Machine Detection Custom Caller ID and Campaign ID provided Survey Campaigning IVR Bursting Call Recording in Various Formats (MP3, GSM, WAV) Firewall and Security for VoIP Hacking Issues Multiple SIP Accounts Configurable Multiple Inbound-Outbound Campaign Support Simultaneously

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