Tetsuo Morishita Professor, Sophia University
Since 2001 2 days competition held at Sophia University, Tokyo, in late November or early December Round A: Arbitration, Round B: Negotiation Cross-border business transactions between fictional companies in Arbitria and Negoland 15 leading Japanese universities & the University of Hong Kong, Team Australia and National University of Singapore
Reach agreements Distribute 50:50 Make your counterparty accept our proposals Follow the pre-set agendas and schedules Amicable atmosphere/ no fight ⇒The above elements should not be considered as preconditions for good negotiation ⇒Principled Negotiation
Explain the view of the Steering Committee about what the elements for Better Negotiation are For example, ◦ Reasonable setting of objectives/goals for Negotiation ◦ Appropriate setting of strategy to achieve the objectives/goals ◦ Constructive proposals ◦ Effective and persuasive discussion ◦ Communication ◦ Principled Negotiation ◦ BATNA ◦ Outline of the Agreement
How to prepare Understand your company, the counterparty, the market, the negotiation Preparation using 7 elements ◦ What is your and your counterparty’s BATNA? ◦ What is your and your counterparty’s INTEREST? ◦ What kind of OPTIONS may be considered which would satisfy both parties’ Interest? ◦ Is there any STANDARD which may be used? ◦ What kind of statements and questions should you make for better COMMUNICATION? ◦ What is the Relationship of the parties? ◦ What is the possible COMMITMENTS (possible final agreements)?
BATNA, INTEREST ◦ Estimate your counterparty’s BATNA, INTEREST. ◦ Check your estimation during the negotiation by posing effective questions and revise your estimation. INTEREST ◦ Understand your own interest ◦ Repeat WHY? ◦ Consider the priorities between INTERESTS
COMMUNICATION ◦ Prepare the opening ◦ Prepare the List of Questions COMMITMENT ◦ Write a draft contract ◦ Contract need to be “clear” and “specific” Blue will do … ◦ Details are important Blue will apology …
Participants tend to focus too much on the substance of the negotiation. Evaluation Sheet, however, lists other important elements - How to start? How to create good atmosphere - Persuasive statements with reasons - The good balance of “talking” and “listening” - Communication focusing on parties interests, not positions - Effort to create values by making use of the difference between parties - Flexible and creative proposals - Specific and realistic agreement - Making a memorandum which reflects the agreement accurately - Teamwork ⇒PRACTICE, PRACTICE, PRACTICE
How to Start Agreement on Process Information Exchange Identify BATNA, Interests, Issues Create Options Choose the best option Clear commitment Written Agreement Negotiation is similar to “Jazz” : ad-lib, timing, challenging Negotiation is similar to “Go” : strategic placing of pieces, birds’ eye-view
Try to control your counterparty, push “your” idea ◦ Autonomy, independence and contribution are important element to increase satisfaction Too amicable, easy compromise ◦ Say “No” when necessary and appropriate ◦ Effort to maximize your interest ◦ Overestimation of the value of the Relationship Too formalistic ◦ Enjoy Jazz and Go Too abstract, general and vague ◦ Details are important and the source of value creation ◦ Different understandings on the same word Unrealistic commitment ◦ Can you make clear and reasonable instructions to your subordinate? Is your agreement feasible, realistic and economically justified?