Copyright © 2011 by the Commonwealth of Pennsylvania. All Rights Reserved. Implementation and Training Approach (Project Acronym – Project Name Spelled Out) Work Order-xxxx

Contents Project Overview Training Approach Implementation Approach Roles and Responsibilities Assumptions 2 Implementation and Training Approach

Project Overview Provide a brief overview of the initiative Include details regarding key process changes, audience, other implementation considerations 3 Implementation and Training Approach

Training Approach (can be multiple slides) Provide details on the training approach Include following details: –Audience and breakdown of users –Details of the training approach (be as specific as possible to clearly define scope) Web-training vs. instructor led Other training materials Details on training environment –Overview of the training content Breakdown of key processes/functions that training will cover Include user breakdown and training objectives –Training timeline 4 Implementation and Training Approach

Implementation Approach (can be multiple slides) Provide details on the implementation approach Include following details: –Readiness and support activities Pre implementation Go-live Post implementation –Implementation timeline 5 Implementation and Training Approach

Roles and Responsibilities Provide details on the program office responsibilities Include details that cover review of training and implementation materials, support with training logistics and schedule, and implementation support activities 6 Implementation and Training Approach

Assumptions Include any assumptions regarding the training and implementation approach 7 Implementation and Training Approach