Collecting and analyzing suggestions in a shop or event has never been easier

-How do people rate the service ? -Which cake or coffee do they like most ? - Is the shop hygienic enough in customer perspective ?

- What service do people like the most? - Do they feel they wait too long just to pay a bill ? - Which package are they most interested in ?

- Do attendants find this event helpful ? - How do they think about the speakers ? - Which subject most attract the audiences ? - What improvement is needed for the next event ?

Traditional way of collecting suggestions How to know what people think about my services when they visit my shop or store ? - Ask them directly - Suggestion card, comment card, survey or anything you will call it. I am holding an event, How can I get the attendants’ feedbacks so that I can improve it when I hold next time ? - hand out suggestion cards and pens, possible but painful. - Let’s face it, there is no easy way that can solve this problem.

Not good Real world (1)

Better Better, but it can be even better… Real world (2)

Define the Problems Since only few people will use the suggestion card, result in waste of paper, bad ROI for shop owner or event host. Doing analysis on the collected data is not easy, laboring job. People are too lazy or feel awkward to fill a suggestion card in paper form. People usually have mobile phones at hands, use this at our advantage. Business Customer

Solution (visualized) Scan E-suggestion card In shop or event People Suggestmob system Shop owner, event host 1) Create E-Suggestion card 3) Analysis on collected data 2) Generate printout containing QR code Fill the suggestion card and send

1. Create an e-suggestion card

2. Generate and print out QR code

Let customers make suggestions

3. Analyze the collected data

Advantage Print out once, use forever - Reduce large amount of paper, help the earth. Collect suggestions much easier. - Automatically not manually Analyze like analyst -Roll up, drill down, slice and dice your data -Ex. Compare satisfaction of customers this month compared to last month -Ex. See which age like which food -Ex. See the difference between man and women using the service Better understand customers and make a better decision to improve their business Lead generation -Collect , phone number

Our business model - Monthly subscription based on SME size FREE (very small SME) 1 survey, 10 questions, 100 responses, limited features 1,000B/mo (SME, food store) 3 surveys, unlimited questions and features, 3000 responses 4,000B/Mo (Store chains) 5 surveys, unlimited questions, responses and features - Pay per event based on event size FREE (small event) 1 survey, 10 questions, 100 responses, limited features 500B (Event, Seminar) 3 surveys, unlimited features and questions, 3000 responses 2,500B (large event, Expo) 3 surveys, unlimited questions, responses and features Pro Basic Premium

Local market (Thailand) -Our early revenue before we go worldwide -Our break even point is 130 subscribers and 100 events / month 100,000++ shops The factThe expectation If SME 0.5% (=500 SMEs) use our service = 500 subscribers X 1,000 (pro plan) = 500,000B events/mo If Event 1% (=100 events) use our service = 100 user X 500 (pro plan) = 50,000B The profit/month Revenue 550,000B Cost - 180,000B 370,000B Profit 370,000B **The statistics is inferred from DBD database

Global market - Our final destination - The market is huge with $2 Billion in yearly revenue - Revenue: $300M - Users : 9 Million+ **The statistics is from - Revenue: $10-20M - Users : 2 Million+ - Revenue: ??? - Users : ??? - Revenue: $3M - Users : 150,000+

Competition Online response acquisition ( , web form) High complexity (wide range of online Survey types) Low complexity (focus only on mobile survey) Offline response acquisition (people visit the real store, event) Our market is different so we don’t compete directly with the big boys.

Unfair advantage -We are the first mover, leading in this market. -Able to build larger partner networks -Get to know the users sooner

Our lean team Woraphol Janekittanpaiboon Entrepreneur, founder of senior software engineer at Vervata and e-Synergy (Thailand) Co., Ltd Role: business and lead software developer Phone: Pimpar khwan-on Assistant manager in software development department at e-Synergy (Thailand) Co., Ltd Role: designer and software developer Phone:

Thanks for your attention Get in touch

Define the Problems Since only few people will use the suggestion card, result in waste of paper, bad ROI for shop owner or event host. Doing analysis on the collected data is not easy, laboring job. Survey software does exist but not suitable for SMEs that only need suggestion card function. They are usually complex or focus only on online platform like or web form People are too lazy or feel awkward to fill a suggestion card in paper form. People usually have mobile phones at hands, use this at our advantage. Business Customer