Universal Weather & Aviation Universal Weather and Aviation, Inc. was founded in 1959 by former Air Force meteorologist and network weatherman Tom Evans, who had a vision to provide a service no one else in the world ever had before – customized weather forecasting for business aviation. Sample Services Monitoring Application Servers Storage Service Desk Incident Tracking, Management and Resolution Alert Classification Server Commissioning and Decommissioning Virtualization and VM Management & Monitoring (Resources, NIC Cards, etc) Some Tools Used: SCOM HPSIM BMC SCCM WSUS TPM Shavlik Veritas HP Storage Management Tivoli VMWare VSphere Backup Management Patch Management DNS Management DB Management Exchange and AD Management SharePoint and Applications Management Printers and Fax Machines management OS Management Dev Ops Software Deployments to Servers HA/DR Environments Vulnerability Threat Management
Universal Weather & Aviation Differentiators and Values Flexible Staffing Model with 8X5 or 24X7 support based on need Conducted Virtual environment assessment and migrated 45 VMs (V-V) and 1 ESX box, with substantial savings for resources and storage Continuously performed root cause analysis to resolve issues and remove recurring issues Process and Systems streamlining Focus on all levels of efforts to proactively address alerts and avoid future outages – brought down outages to ZERO, saving $75K per outage Save 75K per outage Continuously reduce incidents counts by the month Automation of alerts handling based on recurrence and types of issues
Plateau Inc. Plateau, Inc. focuses on IT Products and Solutions that streamline business processes in Federal and Commercial agencies. Plateau’s Product suite is being used by multiple large scale federal agencies such as US Army, Army National Guard, Army Reserve, USMC, CDC, NOAA, etc. iLink Managed Services – Key Scope Items End-End Product Development and Customization for end customers Application life cycle management for various customers Quality Assurance at CMMi Level 3 DevOps and Automation Process Streamlining and Optimization Server Management Storage Management Virtualization Patch Management Backup and Recovery Disaster Recovery and HA environments Ensure security compliance at the network, server, database, and application level compatible with DIACAP, BEA, etc 24X7 Monitoring and Reporting Services at all levels Threat Remediation and Security Management 8X5 Application Helpdesk and End User Support Tier I, Tier II, and Tier III Support SOA based solution integration for higher efficiencies and data driven decisions for end customers Training Product Architecture supported by iLink
Boys and Girls Club of America Boys and Girls Club of America (BGCA) wanted to revamp their BGCA.NET solution and implement it in SharePoint. iLink worked with BGCA to analyze the SP Online and On Premise options and provided the right recommendation to implement the solution. As a part of the implementation, iLink setup a new staging SharePoint environment in Microsoft Azure. This included setting up a new AD Domain Controller in the Azure as a separate forest, setting up the virtual network and establishing a forest level trust between the on premise AD and the Azure AD environment. iLink also helped setup a SSO solution using ADFS such that the SharePoint users within the corporate network can access the site directly. Benefits: Setup Azure AD Forest Helped create a forest level two directional trust between Azure AD and on premise AD forest Deployed SharePoint on Azure VMs. Setup SSO using ADFS with SharePoint as the Relying Party and AD as the Identity Provider. Technology: Microsoft Azure Active Directoy SharePoint 2013 ADFS SharePoint App Development