Market conditions and trends in recruitment…

Who am I and where do I come from… March 2012:Managing Partner of Acquire Executive 2004 – 2012:Founder of Talent2 (QLD) 1998 – 2004:Practice Manager – Executive for Morgan & Banks * Placed more than 500 Executive appointments individually across Australia and led teams to place more than 20,000 roles * Interviewed more than 10,000 people A specialist Executive Search and Selection firm with reach across QLD, NSW and Singapore Servicing the following sectors:  Senior Executive  Engineering  Human Resources  Mining & Energy  Sales & Marketing  Accounting & Finance

Some interesting and thought provoking facts

Global population is accelerating Billion Billion Billion We are predicted to hit 8 Billion by 2018

Local information 56% of Queenslanders live outside of Brisbane State exports have tripled over the past 10 year - $65B Population of QLD = 4,636,000 people (Brisbane = 2,050,000) Third highest CBD car parking rates in the world The average age in Brisbane is 36 years old. Sydney is 32 years old Net migration has dropped from +53,000 people per annum to +2,000

The “new age” talent pool Everyday there are 378,000 iPhones sold V’s 371,000 babies born

Getting social… There are 800 million users on Facebook spending 4.7 billion minutes per day on the site A new member joins LinkedIn every 9 seconds 26 hours of videos are uploaded to YouTube every minute

Interesting fast facts… There are 35 billion Google searches per month It has been almost 20 years since the first text and now there are more than 8 billion per day 294 billion s are sent every day Only 29% of the original Fortune 500 exist today & 59% of the current Fortune 500 were founded in a recession Over 50% of the worlds population is under 30

In in 6 people in Australia changed their job

Change is occurring faster than ever The top 10 jobs in demand in 2011 didn’t exist in 2004

Develop them or lose them The average person will have 14 jobs by 38

Diversity… Do we really know our workforce? The 65 – 75 year old age bracket equals 24% of the Australian workforce

A 10 year trend to come There are more people exiting the workforce than joining it

Unemployment rates Global unemployment currently sits at 6.1% (203 million people) Australia5.3% Italy8.1% Afghanistan35% New Zealand5.9% Brazil4.7% Spain23% China4.1% United Kingdom8.7% Germany5.5% Unites States8.3% Greece20.9% UAE12.7% Hong Kong3.5% South Africa25% Ireland14.5% India9.4%

Where do we stand… Queensland holds the highest unemployment rate in the country at 5.7%

The future of your business So now we are aware of the trends – let’s look at what you are doing and how you need to change

Corporate fantasy V’s Corporate reality 91% of all ASX listed CEO’s stated attracting and retaining great people is their biggest challenge

Corporate fantasy V’s Corporate reality Do you have an Employer Value Proposition (EVP)? What does the external world see when they look to work at your company? What is your real point of difference? What are the benefits? How flexible is the workforce?

Contracting V’s Permanent It is anticipated that by 2020 the workforce will reach equal weighting between contracting and permanent employees Currently permanent employments equates to approximately 74% of the workforce in Australia In the USA the temporary workforce makes up 78% of the total workforce To be competitive in skill short markets you will soon have no choice – candidates will dictate the terms Given average employment tenure is now under 3 years there really is little difference for the majority of candidates

A snapshot of the pipeline… 8 organisations… 24 months… 90,000 new roles

Where to find people for Australia… Print media Online job boardsSocial media sites 900,000 people for $15, million people for $ million people for free

Preferences for finding a role… 1.Job boards = 51% 2.Newspaper preference = 19.1% 3.Other online methods = 9.4% 4.Word of Mouth = 6% 5.Search / Direct approach = 5% 6.Database (agency or in-house) = 4% * Less that 4% of organisations in Australia have a structured alumni program

Resume fact… 90% of people lie on their resume

How thorough is your recruitment process? Criminal checks / background checks Education verification Social media checks Psychometric assessment Are your managers trained to interview effectively What process do you have in place to assess candidates like for like? Reference checks or trust?

The Halo Effect Sometimes in a tough recruitment process we only see what we want to see!

Top 10 reasons why people resign from their job 1.Their direct boss 2.Company performance slump / uncertain future 3.Benefits on offer no longer meet the needs of your circumstances 4.Values don’t align / lack of vision and no sense of culture 5.Stopped having fun 6.Lack of challenge – nowhere or no one to learn from 7.Misalignment of ethics 8.Poor internal relationships with peers 9.Money 10.Poor personal performance

Candidate hierarchy of needs A safe, functional workplace Fun Money and other benefits Recognition and opportunity to advance Health & wellbeing L&D Order of importance Loyalty is out

The next generation of employees want… Diversity The “Perfect Employer Inc” Inspiring working environment Freedom & autonomy Virtual mobility Lifelong learning opportunities

Getting the right balance 74% of organisations spend more on attraction than retention…

Loyalty is out 81% of the workforce would move right now if a better job was available

So how do we keep them after spending so much to find them? 1.Career development plan 2.Learning management 3.Flexible conditions (we now live in a virtual world) 4.Competitive salary and benefits 5.Culture – enjoy the people you work with 6.Share the vision of the business – communicate in good times and in bad 7.Health & wellbeing 8.Recruit their family – get to know the “real boss” in their world 9.Gain trust – every manager should do 1 thing special for a staff member every week 10.Show appreciation – celebrate great performance and recognise it publicly

Questions & Answers