Alaska Measures of Progress Technology Directors Webinar Presented by: James Herynk November 5, 2015 Webinar Logistics: Audio will be streamed through Microsoft Lync (Skype for Business). Audio is also available by calling Pin: , press *6 to mute yourself. Please hold questions until the end. All questions must be asked through the chat box in the bottom right corner.

AMP WEBINAR

Technology Director Webinar Topics Resources Review: –Role, KITE System, Assessment Types, Supported Platforms and Browsers UPDATE KITE Client Download and Install ChangED: Hardening Release ChangING: Levelock Release Interim Testlets: Troubleshooting Whitelisting Enhancements to LCS Setup Demo LCS Enhancements to Fully-Offline mode Help/Service Desk Device IP Address (IPv4) Extract from Download Firewall Configuration Starting Verifying or Testing Administration Extracting Logs Shutting Down

Resources AKassessments.org –NEWS –UPCOMING –HELPFUL DOCUMENTS –QUICK LINKS Education.alaska.gov >>> Assessments Data extracts Service Desk Technology Directors Forum

Review: Program Technology Director Role KITE System –KITE Educator Portal –KITE Client –KITE Local Caching Server Assessment Types –Technology Practice Tests –Interim Assessments –Dynamic Learning Maps –Summative Assessment

Review: Supported Platforms and Browsers Supported Platforms for KITE Client –Windows 7, 8, 10 –Mac OSX (Only Intel-based) –iPad –Chromebooks and Chrome OS ( tested) –NOTES: Not supported – XP and OS 10.6 and below The minimum screen resolution requirement is 1024x768. Supported Browsers for Educator Portal –Firefox 24.3 ESR or above –Safari –Internet Explorer 8 and above –Google Chrome 35 and above

KITE Client: Download and Install Windows (AMP website), KITE 2.0 –Delete KITE Client folder from Program File (x86) Macintosh (AMP website), KITE 2.0 –Note the differences in adjusting system preferences between OS and iPad (AMP website or iTunes), KITE 2.0 –Modes Autonomous Single App Mode (iOS 8) Single App Mode (iOS 7 or 8) Bundle ID: us.cete.tde.KITE –Guided Access Settings>General>Accessibility>Guided Access Chromebooks (chrome web store), KITE –Kiosk Mode must be set in both unmanaged and managed

ChangeED: Educator Portal Upload Template and Data Extract layouts Configuration tab now called Settings tab Deactivate and reactivate users on the users display table –User statuses: Pending, Active, Inactive Update your password at 180 days DLM: Messages for users replaces the photo on the home page when needed

ChangING: Educator Portal Password reset message modified Test preview enhancements Change to PNP settings and descriptions First Contact Survey status is now “Ready to Submit” or “Complete” TEST records science code (SCI) Service desk can now quickly merge users Roles, check-ability of boxes and SAVE button removed All student passwords will be reset Drop Down menus in alphabetical order and the term “manually” removed New TEST Records tab, under Settings Menu (Clear, Create, Upload/TEC, View, Features: add 1 or many.

ChangING: KITE Client Magnification support for TE Items –Labeling –Placing points –Straight line –Background graphic –Multidrop bucket –Venn diagram Student test page –Appearance –Switch support for student test page

Interim Testlets: Troubleshooting for Teachers The KITE Client is not loaded on my computer –You know what you need to do. I can’t login to Educator Portal –Usernames are the professional address –Passwords can be reset on the login page –Account may need to be created –Account may be inactivated by the DTC I can’t login in to the KITE –Teacher may use their own credentials to log in to the KITE Client I can’t see my students –Students may not be on the teacher’s roster –Teacher may be assigned to the wrong school (organization or level)

Interim Testlets: Troubleshooting for Teachers I don’t know where to access the ticket information (student login, username, password). –Monitor Test Session, or Test Management Menu then Test Management tab. My test tickets are not opening. –PDF application function What do I do with the ticket? –Transition between Educator Portal and then logging in to the students KITE account. In KITE, items are not loading. –Firewall The tests are lagging or moving slow. –Network How can I see if students are progressing on tests? –Monitoring –Score report PDF for Interim

DEMO

Whitelisting To ensure your firewall will allow data to pass through to our servers (AAI/CETE/KITE), please ensure the following are whitelisted at your location: –*.cete.us & from ku.edu It may help to allow the following files access through the firewall: –kiteclientae.exe & kiteclient.exe & tde.exe Error messages, content issues, or captcha requests –If you have error messages or persistent captcha requests, contact the Help Desk –If content seems blocked, whitelist our server and content delivery network IP addresses / / / / / / / / / / / / / / /21

Local Caching Server (LCS) A local computer that is set up to store data from students testing in KITE Client and then send that data all at once. Only a handful of schools will need an LCS, especially early in the year. No need to configure KITE Client for LCS if not using LCS The 32-bit version of the Local Caching Server (LCS) will no longer be supported. Bandwidth used efficiently, data sent when connection is strong, a test continues without internet Student responses delivered to the LCS on the local network, not the Internet

LCS: Enhancements Runs as process or service - the node window will and can be closed in windows environment. Automatic updates for minor changes. –LCS will automatically check and identify updates at 3:30 AM AKST, automatically download the zip file to the LCS server, automatically extract the files, and automatically restart the server. –No anticipated LCS release during the school year. Messaging (Note/status)

LCS: Getting Started at the AMP Website Manuals –Chapter 1: Welcome/Introduction –Chapter 2: Installing and LCS –Chapter 3: Administering the LCS –Chapter 4: Configuring for Fully Offline System Requirements Request the Local Caching Server (LCS) DEMO

LCS: with Download

LCS: Steps 1.Device IP Address (IPv4) 2.Extract from Download 3.Configuration 4.Firewall 5.Starting 6.Verifying or Testing 1.CDM 2.Task Manager, Processes, mongod.exe, nodes 3.Enter IP Address:Port into browser. 7.Administration 8.Extracting Logs 9.Shutting Down

LCS: Point the Testing Machines Toward the LCS Configure each testing machine with the IP Address and Port of the LCS –Refer to the KITE Client Installation Guides:KITE Client Installation Windows Macintosh Chromebook iPad LCS p 2.13 Inst. p 5 Inst. p 8 Inst. p 5

LCS: Release 2015, February 6th Expansion of the LCS/Admin features –Semi-Offline Mode Ability to continue ongoing testing if internet is lost or bandwidth reduced, saves –Fully Offline Mode Ability to begin testing with no internet if tests have been downloaded to the LCS LCS p 4.1 LCS p 2.1

LCS: Fully Offline Mode Criteria Intended only for remote location with no internet where testing machines and LCS machine will be delivered. Not compatible with DLM tests. Cannot run on 32 bit. Before fetching tests, make sure students are in EP, and Test Records are uploaded and correct. Allow sufficient time to download the information before testing begins. When testing in KITE Client, the 90 minute inactivity timeout may not apply. Each testing machine must be configured for use with the LCS, but also configured to use a static IP address.

Going Fixes Testlet Test Sessions form still appear in the system –No impact on users, a fix is expected soon Roster upload being rejected but still creating rosters –Fix going out tonight TEC for EXIT of a student producing an error or test type required. –EXIT can be done manually in the system. –No ETA at this time.

Upcoming Webinars AudienceDate District Test Coordinator: BeginnersSeptember 15 District Test Coordinator: Returnees and BeginnersSeptember 22 Technology DirectorSeptember 24 District Test Coordinator – Delayed/CanceledOctober 13 Technology DirectorNovember 5 District Test CoordinatorNovember 10 District Test Coordinator – Paper/PencilDecember 8 District Test CoordinatorJanuary 12 Technology DirectorJanuary 14

Service Desk Phone Contact –New Number! , no longer Contact Hours of Service –Open Monday-Friday, 4:00 a.m. to 4:00 p.m. AKDT (7-7 Central Time) What to include? –Your name and address –Your state, district, and school –An example student if applicable –An assessment name or ID if applicable –Error messages –Operating system and browser –Information about network configuration, firewall, and LCS

THANK YOU! Service Desk Toll Free: