CAHPS STRUCTURE AND JOB DESCRIPTIONS 2017 PRESENTED BY : PRESENTED BY METRO DENVER COORDINATED ASSESSMENT & HOUSING PLACEMENT COMMUNITY DESIGN TEAM BREAKOUT GROUP: STAFFING AND STRUCTURE

System Director Family Coordinator Database Coordinator Adult/Youth Coordinator Administrative Support Housing Navigator 2017 CAHPS STRUCTURE OUTLINE

SYSTEM DIRECTOR Job Responsibilities: - Community liaison - System oversight - Staff supervision - Communications - Project management - Grant Management - Training & Implementation

ADMINISTRATIVE SUPPORT Job Description: - Meeting coordinator - Meeting follow up - Paperwork and Tracking - Administrative support - Reports to System Director

COORDINATOR TITLES AND DESCRIPTIONS COORDINATOR TITLES AND DESCRIPTIONS ADULT/ YOUTH COORDINATOR Job Descriptions: - Case conferencing - Matching - Staff supervision and training - Oversees timely placement into housing - Alternate process - Liaison with housing navigators - Reports to System Director -Specializes in Assisting Single Adults and Youth Clients DATABASE COORDINATOR Job Descriptions: - Tech system support - HMIS integration - Reporting - Training - - Evaluation - - Reports to System Director FAMILY COORDINATOR Job Descriptions: - Case conferencing - Matching - Staff supervision and training - Oversees timely placement into housing - Alternate process - Liaison with housing navigators - Reports to System Director - Specializes in Assisting Families

HOUSING NAVIGATOR HOUSING NAVIGATOR - Doc ready preparation - Confirm Chronic Homeless Status - Housing Application - Locating Units - Landlord Recruitment and Retention - Housing Placement - Lease Ups - HQS/ Inspections (if needed) - Warm Hand Off to Ongoing Support Services - Familiarity with Housing Resources, eligibility requirements - Bridge Housing - Reports to Coordinator

BRIDGING THE GAP - -Position ideas and descriptions are based on current system needs and expected budget for the 2017 calendar year based on grants already applied for but not yet received. - - By the 2018 calendar year it is expected that we can expand on the 2017 staffing structure to include additional positions To bridge the gap for these missing positions, the Housing navigation position would be adjusted to include mobile outreach and retention (as time allows) Other Gap Ideas include: Recruitment of intern support to fill staffing gaps Use peer support as well Leverage existing roles to support system (DRH, MDHI, etc.) Community agencies- CDT /Subgroups

System Director Adult/Youth Coordinator Database Coordinator Family Coordinator Administrative Support Housing Navigator Mobile Assessment Support Services and Retention Housing Navigator Mobile Assessment Support Services and Retention Support Staff 2018 CAHPS STRUCTURE OUTLINE

MOBILE ASSESSMENT/ OUTREACH Locate clients VISPDAT’s where clients are Work to integrate with street outreach Enter completed surveys Provides resources to clients referrals Reports to Coordinator

SUPPORT SERVICES AND RETENTION  Filling gaps ongoing supportive services/ case management  Client Follow Up  Pass off to services  Resources /Referrals  Connections to Community  Transport Clients to Meetings  Reports to Coordinator  Housing training - Maintaining a home - Cleanliness - Lease Education  Assess Client Needs - Furniture - Benefit Acquisition  Life Skills Training - Budgeting - Public Transportation Usage - Shopping