Developing Extra Care in Salford By Shena Latto & Debbie Knight

Background One long standing Enhanced Sheltered Scheme 2001 Strategy for Older Peoples Services recommended development of Extra Care Schemes 4 Pilots identified – with additional services bought in

2003 April - 4 enhanced sheltered schemes go live Exploration of introducing a Retirement Community or Village – Commitment to Concept Launch of Extra Care Housing Fund – Round One Success! - Salford's one of only 16 in the country – bids submitted totalled £700 million Our share £847,000

Breakdown of the bid Astley Court£400,000 Monica Court£257,000 Mount Carmel Court£190, Total£847,000 The fourth very sheltered housing scheme was not included in the bid but there is a commitment to upgrading it

What we hoped to do & why (substance of the bid) Based on consultation from e.g. the Older Peoples Strategy, Retirement Village research, Best Value and National Short time to submit the bid

Astley Court - Irlam Remodel entrance area, managers office, disused wardens accommodation, communal toilets and lounge area, to provide: –Assisted bathing / hairdressing room –Gym/chiropody/personal services room –Health facilities –Computer/library/games room –Communal toilets suitable for wheelchair users –Electric entrance doors –Construct conservatory – replaces ‘lost space’ – area for day opportunities Create Assessment Flat Improve wheelchair access Upgrade lifts

Monica Court - Eccles Replace 2 existing flats & disused store room to provide space for –Assisted bathing / hairdressing room –Gym/chiropody/personal services room –Health facilities –Computer/library/games room –Electric doors –Construct conservatory – replaces ‘lost space’ – area for day opportunities Improve wheelchair access Upgrade lifts

Mount Carmel Court - Ordsall Convert unused bedsit to provide –Gym/chiropody/personal services room –Computer/library/games room Covert disused Wardens accommodation to provide 2 wheelchair access flat Create covered walkway into garden Construct conservatory – replaces ‘lost space’ – area for day opportunities Adapt hairdressing room Enlarge communal kitchen Install handrails in corridors

Current Position Commitment to Extra Care – but no clear and specific vision of model ECHF Grant to move existing Enhanced schemes along continuum to full Extra Care Commitments to –Retirement Village –Developing Extra Care Housing Strategy - including clear articulation of model(s) And in 2005 successful bid to Learning Disabilities element of ECHF

Who we are: The Extra Care Sheltered Housing Team in Salford  Debbie Knight - Extra Care Services Manager  Rebecca Rayner - Social Worker  Edna Sate - Community Assessment Officer  Gemma Buckley - Administrative Officer All posts are funded by from a number of sources including;  Salford Social Services  Supporting People  New Prospect Housing Limited

Main Roles & Responsibilities  Manage waiting lists and voids  Referrals and allocations  Sign ups  Reviews of new tenants  Reassessments / reviews of existing tenants  Annual reviews of all tenants  Daily duty service  Liase with contracts department within SSD  Development and strategy  Tenant liaison  Liase with provider via weekly meetings and liase with local area housing offices

Positives & Negatives CHALLENGES TO DEVELOPING EXTRA CARE; Using existing housing stock Tenants resistance to change Scheme improvements

What Is Working Well? Having a dedicated staff on site Accept referrals from any specialism within the adult field Within the first 6 months we had received 27 referrals. Without Extra Care provision, 25 of these would have had no alternative but to move to residential care