IBM Academic Initiative Skills for a Smarter Planet John Schilt Lead, IBM Academic Initiative Australia / New Zealand Martin College Charles Sturt University August 17, 2012 Charts and other reference material : bit.ly/ANZAIbit.ly/ANZAI

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We are experiencing the reality of global integration. The world is connected ECONOMICALLY. SOCIALLY. TECHNICALLY. A series of shocks: Plus rapidly evolving and ongoing significant trends: Climate change Energy geopolitics Global supply chains Financial Crisis Changing demographics Empowered consumers and citizens Impact of technology

…because intelligence is being infused into the way the world works. Our world is becoming INSTRUMENTED. Our world is becoming INTERCONNECTED. Virtually all things, processes and ways of working are becoming INTELLIGENT.

We now have the ability to measure, sense and monitor the condition of almost everything. There are more than 1 billion camera phones in existence. 1 billion 30 billion RFID tags are embedded into our world and across entire ecosystems. 30 billion Nearly 85% of new automobiles contain event data recorders. 85% InstrumentedInterconnectedIntelligent

People, systems and objects can communicate and interact with each other in entirely new ways. There are an estimated 2 billion people on the internet. 2 billion There are an estimated 4 billion mobile phone subscribers worldwide. 4 billion Soon, there will be 1 trillion connected devices in the world, constituting an “internet of things.” 1 trillion InstrumentedInterconnectedIntelligent

We can now respond to changes quickly and accurately, and get better results by predicting and optimizing for future events. Every day, 15 petabytes of new information are being generated. This is 8x more than the information in all U.S. libraries. 15 petabytes Scientists are working to prevent influenza pandemics by modeling the viruses with a supercomputer that can operate at one petaflop, or one quadrillion operations per second. 1 petaflop New analytics enable high- resolution weather forecasts for areas as fine as 1 to 2 square kilometers. 1 square kilometer InstrumentedInterconnectedIntelligent

++= An opportunity to think and act in new ways.

Why do this ? Source : IBM Economists survey 2009 ; n=480

Smarter cities are working to infuse intelligence into each of their core systems. Telecommunications Government Services Education Healthcare Transportation Energy and Utilities Public Safety

Smarter transportation: An opportunity to improve the transit experience, reduce congestion and encourage a modal shift among users In one section of Los Angeles, looking for parking generated the equivalent of 38 trips around the world, burned 47,000 gallons of gas, emitted 730 tons of carbon dioxide in 1 year ! Congested roadways cost $78 billion annually in the form of 4.2 billion lost hours and 2.9 billion gallons of wasted gas.

Smarter transportation: Influence traffic patterns and increase use of public transportation The Innovation: A smart toll system uses cameras and sensors positioned throughout the city, along with a central computing system that processes vehicle identification data, to charge drivers varying rates depending on the time of day. The Benefits: Less traffic Lower emissions Increased city revenue Greater use of public transit Increased roadway safety Embed transponders in vehicles. Record license plate numbers, time of day and toll rates. Process data and charge drivers accordingly.

Smarter transportation: Client transformations Stockholm implemented an intelligent toll system in the city center, which resulted in 20% less traffic, 40% lower emissions and 40,000 additional users of the public transportation system. To encourage citizens to use multiple modes of transportation and make it easier to align the cost of transit with its impact on the environment, the Singapore Land Transport Authority implemented fare management with smart cards that can be used to pay for buses, trains, taxis, road-use charging and parking.

Smarter energy and utilities : transformations CenterPoint Energy in Houston is installing over 2 million smart meters and in some cases an energy controller for household devices. Homeowners will be able to access their usage information in home displays or on a personal website to make smarter consumption decisions. DONG Energy in Denmark installed monitoring devices across their distribution network. The increased insight into the grid’s performance will potentially lessen outage times by up to 50% and reduce maintenance investments by up to 90%.

Smarter education: Client transformations North Carolina State University provides computing lab resources to schools and colleges throughout the state via a central service. Students, faculty and teachers are able to receive a customized image of the content and applications to meet their learning needs. A leading research group at a prestigious university in Massachusetts obtains the powerful computing environment it needs when it leverages the IBM-powered World Community Grid to perform its innovative energy research..

Our world is becoming … INSTRUMENTED We now have the ability to measure, sense and see the exact condition of everything. INTERCONNECTED People, systems and objects can communicate and interact with each other in entirely new ways. INTELLIGENT We can respond to changes quickly and accurately, and get better results by predicting and optimizing for future events. WORKFORCE MANUFACTURING SUPPLY CHAIN CUSTOMERS TRANSPORTATION FACILITIES IT

Skills for a Smarter Planet T – shaped skills Soft Skills Technical Skills 20

T-Shaped Skills 21

Specific Skills Deep Technical Specific to trade or profession Certification Professional recognition What are T – Shaped skills ? Complimentary skills Project Management Business / Management Accounting / Finance Politics Selling Legal 22 What shape are you ?

Soft Skills  Communication  Presentation  Leadership / Teaming  Persistence  Passion  Longing for learning  Confidence (*)  Listening  Ability to accept feedback  Organisation  Selling / Negotiation 23 It’s about Aptitude As well as Attitude (the what and the how) “Nothing great in the world has ever been accomplished without passion” Hegel,

Technical Skills What are the right skills for this economy ? 24 Too generic Too technical Well balanced

Technology – Alphabet Soup Always need to be in the know – be aware of what is happening in your industry, in your area of expertise. 25 PHP.NET Java JEE XML HTML DHTML XHTML Ruby on Rails PERL Python CSS USB 3.0 W3 RDBMS Web Services ReSTFul Services Open Source FOSS Linux IDE DHCP, DNS Frameworks MVC Cloud Computing Analytics Infrastructure as a Service Software as a Service Platform as a Service Business Process as a Service Storage as a Service IP V6 ERP SCM Web 2.0, Web 3.0 VOIP Javascript AJAX BPM Big Data

Key Skill Areas 26 Analytics / Big Data Business Process Management Cloud Computing Social Business..... others

27 Career Roadmap: Information Management and Analytics: The number of roles are rapidly expanding. Few schools are preparing students for these job roles DB Admin Content Admin Application Developer Data Analyst Technical Specialist Warehouse Content on Web Data Architect Content Architect Governance Architect CIO, CTO Enterprise C-level Architect Information Architect Management Structured and Semi-Structured Data AnalyticsApplications Information Governance Line Management Business Analyst Solution Developer Information Integrator ETL Analytics Architect Application and Solution Architect Master Data Mgmt Data Quality Director Enterprise Solutions Architect Enterprise Analytics Architect VP GM Metadata Design Security Team Lead Current focus area

28 Trends in Analytics, Types of Analytics Based on: Competing on Analytics, Davenport and Harris, 2007 Degree of Complexity Competitive Advantage Standard Reporting Ad hoc reporting Query/drill down Alerts Forecasting Simulation Predictive modeling Optimization What exactly is the problem? What will happen next if ? What could happen … ? What if these trends continue? What actions are needed? How many, how often, where? What happened? Stochastic Optimization Descriptive (Cognos) Prescriptive (ILOG) Predictive (SPSS) How can we achieve the best outcome? How can we achieve the best outcome including the effects of variability?

Systems SOA Process = BPM + SOA BPM Rules Executive Management Customer Service Invoice Reconciliation Teams Finance & Ops Account Administration 29 BPM Integration People Systems

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Social Business / Social Media

Our world is becoming INSTRUMENTED. Our world is becoming INTERCONNECTED. Virtually all things, processes and ways of working are becoming INTELLIGENT. Skills for a Smarter Planet

34 Todays Topics Smarter Planet Skills for a Smarter Planet 1 2

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