Cultivating a Culture of Engagement

“ The employee’s sense of purpose that is evident in their display of dedication, persistence and effort in their work or overall attachment to their organization and mission.

1 Federal Trends

Drivers of Employee Engagement ✘ Constructive performance conversations, ✘ Career development and training opportunities, ✘ Work-life balance, ✘ Inclusive work environment, ✘ Employee involvement, and ✘ Communication from management.

Model of engagement

Focus on the People

A Page from the HUD Playbook

Shared Responsibility MissionEmployeeSupervisor

Inspiring Passion & purpose

2015 BEP Workforce Snapshot 9% 59% 32%

BEP Engagement Goal - To become a World-Class organization Motto - Customers First, Quality Always… Credo - Emphasizes customer service, quality, accountability, core values, interpersonal relationships, supportiveness, and excellence

BEP Engagement

the employee experience X Shared Responsibility X Developing new competencies X Cultivating transformational leadership X Aggressive internal communications initiatives

Big Benefits Creating the Employee Experience

Recommended management actions Build a Culture of Trust Encourage Frequeent Communications Model Co-Worker Relationships Explain ties between employee actions, duties and the mission Provide coaching and professional development Offer access to employee resources (wellness, health, volunteer, etc.) Jointly set performance goals Encourage innovation and creativity Meaningful Recognition

Unlock talent X Explore government-wide data X Explore, by agency, the employee engagement index X See how agencies compare in these areas in 2015 as well as review their trends X Download the data into a spreadsheet.

Credits Special thanks to all our panelists ✘ Justin Johnson, OPM ✘ Sydney Rose, DOL ✘ Towanda Brooks, HUD ✘ Kristin McNally, BEP

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