High-Tech Manufacturing Microsoft Dynamics ™ NAV Solutions for High-Tech Manufacturing Name Title Microsoft Corporation

Agenda Industry trends and challenges Microsoft Dynamics NAV solutions Solution benefits Partnering for success Conclusion

High-Tech Ecosystem High-Tech Supply Chain Foundry Services Component Manufacturer Electronic Manufacturing Services (EMS) Original Equipment Manufacturer (OEM) (Fabless) Semiconductor Manufacturer Distributor, Reseller End User Service Provider Software Provider Engineering Partner Sort/Assembly/ Test Services

Industry Trends Complex value networks –Collaboration and outsourcing: Operating smoothly in a distributed supply chain –Communication: Synchronizing market insight, innovations, engineering, and materials changes –Flexibility: Adapting to changes elsewhere in the network –Quality: No loss of information and assured workflows –Service: Earning customer satisfaction with complete value packages

Industry Trends continued Speed –Time to market: Highest profits flow to the first with new offerings –Ever-shorter product life cycles: Moving from unique to commodity status in less than 6 months Product complexity and customization –Configure to order throughout the supply chain –Mid-stream response to changing needs

Industry Trends continued Global markets –Capacity exceeds demand –Price and profit pressure –Language and currency issues –Regulatory/compliance requirements Focus on cost control –End-to-end integrated processes as well as production –Outsourcing and cross-network costs –Process automation

Microsoft Dynamics NAV Solutions Streamline operations and processes Link people and information Enhance operational and management insight Assure quality in processes Empowerment to take advantage of global opportunities

IT Challenges — Investment Drivers Supply network expectations –Connectivity –Self-service –Traceability, serialization, radio frequency identification (RFID), quality, or other compliance initiatives Growth strategies –Scalable systems to support at least 50% growth –Long-term flexibility

IT Challenges — Investment Drivers continued Legacy technology –Integrating fragmented functionality –Enterprise-wide and intra-network visibility –Asset and inventory management across sites/partners Pressure to reduce IT costs

Microsoft Dynamics NAV

Solutions for the High-Tech Industry Gain agility by linking people, information, and quality processes Respond faster Collaborate with less effort Gain insight to adapt more easily Boost efficiency and cost control Empower employees

Link People, Processes, and Information Employees Collaboration, labor tracking, human resources management Partners Cost control, process integration, project management, inventory and order management, regulatory compliance Service Providers Integration, installation, training, warranties, after-sales components Operations Customers CRM, orders, delivery, service support Profit visibility, improvement insight, strategic decision-making Management Concurrent engineering, collaborative development, replenishment, process integration, logistics

Respond Faster Streamline processes –Integrate partner information and insight –Eliminate redundancies Communicate quickly Link people and information in real time –Identify needs, tasks, and ways to add value –Rapidly deploy new specs, procedures, or services –Drill down to details –Connect with other platforms or databases

Collaborate with Less Effort Provide 24-hour access to data –Help ensure up-to-date information –Maintain data security Give partners self-service –Empower customers to enter orders –Provide status information conveniently Facilitate global exchange –Work with partners in their own languages –Easily convert currencies

Gain Insight to Adapt Simplify reporting –Monitor key indicators and trends –Extract data with OLAP services Expand analysis capabilities to employees –Take advantage of easy-to-use tools –Provide an intuitive Microsoft ® Office Outlook ® interface Take control of your data –Assign attributes and set up dimensions –Maintain audit trails

Boost Efficiency and Cost Control Link teams and information with a single database –Enhance accuracy, timeliness, and productivity Reduce transaction costs –Provide Web-based self-service Increase project and process control –Spot improvement opportunities –Integrate changes, demand shifts, and innovations

Empower Employees Put critical information at their fingertips –Help ensure reliable, appropriate access with enhanced security –Boost collaboration and resource optimization –Facilitate quick response to new developments –Set up user-specific alerts for key conditions Automate repetitive tasks –Streamline time-keeping Monitor critical activities

Partner for Success Team up with a strong IT partner –High-tech experience –Microsoft Dynamics NAV solution expertise Implement a tailored solution Enjoy tools and support to build success Customer need Microsoft Certified Partner / independent software vendor Customization tools Vertical solution

Harger Lightning and Grounding Microsoft Dynamics NAV business management solution Outdated systems No linkage between manufacturing and accounting software Unable to meet order processing goal of 24- to 48-hour turnaround “One of the features that we like most about Microsoft [Business Solutions] Navision ® [now part of Microsoft Dynamics] is the availability to do modifications to the system.” Dale Raffauf, IT Manager, Harger Lightning and Grounding Reduced order-to-shipping time by 100 percent On-hand inventory reduced by $150,000 Reduced past-due orders to less than 10 percent Reduced labor costs System downtime reduced Improved data integrity Increased customer satisfaction

Conclusion A Microsoft Dynamics NAV solution can help you connect critical information and processes to master volatility, drive innovation, and grow your business Find out more: - Talk to your Microsoft Certified Partner - Visit

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