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First Topic: CUSTOMER ACQUISITION

Signup for the ROCKSTAR Newsletter and find Training Documents at QTT 5 Points Team CABs up to $3,000!!! Why YOU Need to Be ETT ETT Team CABs: 2 QTT = $100 4 QTT = $500 6 QTT = $1,000 9 QTT = $1, QTT = $2, QTT = $3,000 *ETT Position Qualifies To Attend Friday Night Leadership Training! ETT 7 Points QTT 5 Points

Signup for the ROCKSTAR Newsletter and find Training Documents at Qualified Team Trainer 5-7 Points in First 24 Hours! 1.Home Phone Service~ 2 Points 2.Business Service ~ 2+ Points 3.Satellite TV ~ 2 Points 4.Home Security ~ 2 Points 5.New Wireless Acct~ 2 Points 6.MiFi/Air Card/Tablets ~ 2 Points 7.Gas or Electric ~ 1 Point Each Additional Services 1.BUSINESS ASSISTANT 1 Point 2.Wireless upgrades 1 Point 3. Wireless Family Plan, 1-2 Points 4. Clear Wi-MAX 1 point 5. ACN Mobile App. 1 point 6. Premium Tech. Support 1 point Preferred Customers (Minimum 2)

Signup for the ROCKSTAR Newsletter and find Training Documents at Customer Sources 1. YOURSELF 2. Prospects from Presentations – - No interest in the opportunity 3. Family and Friends FAVOR ~ HELP ~ TRY Enthusiasm & Urgency = Great Results!

Signup for the ROCKSTAR Newsletter and find Training Documents at Get to Know Your Customer Home Services Survey

Signup for the ROCKSTAR Newsletter and find Training Documents at Personalized Online Storefront

Signup for the ROCKSTAR Newsletter and find Training Documents at Less Expensive Requires Wired High Speed Internet Video Phone $ ($29.99/mo unlimited calling to 60+ countries) Sign Up: Your Storefront Digital Adapter ($24.99/mo unlimited calling to 60+ countries) Phone Service TRADITIONAL – 2 pts DIGITAL – 2 pts Most expensive Must check availability Sign Up: Your Storefront

Signup for the ROCKSTAR Newsletter and find Training Documents at Internet Service Clear WiMax – 1 pt Aircard/MiFi/Tablets – 2 pts 4G Wi-Max Internet Sign Up: Your Storefront Wireless Internet Cards Sprint / Verizon Wireless Sign Up: Your Storefront DSL Internet Check DSL Availability: Your Storefront

Signup for the ROCKSTAR Newsletter and find Training Documents at Satellite TV – 2 pts Sign Up: Your Storefront Sign Up: Your Storefront Choose From Nation’s Top Satellite Providers! NEW CUSTOMERS ONLY

Signup for the ROCKSTAR Newsletter and find Training Documents at Home Security – 2 pts ADT Vivint Home Security Sign Up: Your Storefront Security, Energy Management Home Automation Sign Up: Your Storefront

Signup for the ROCKSTAR Newsletter and find Training Documents at Wireless Services New Contract – 2-4 pts Upgrades – 1 pt per order Family Plan Add a line- 1 pt Sign Up: Your Storefront New Contract – 2-4 pts No Contract & No Credit Check Sign Up: Your Storefront ACN Mobile World – 1 pt Save up to 70% on your bill Downloadable App or Call Back Service Sign Up: Your Storefront

Signup for the ROCKSTAR Newsletter and find Training Documents at Business Phone Service ACN Digital Talk Express ACN Digital Talk 3 points Up to 2 lines Simple, self installation Sign Up: Your Storefront 2-5 points 3+ lines Professional Installation Submit a Lead to ACN via your back office

Signup for the ROCKSTAR Newsletter and find Training Documents at Additional Services Business Assistant – 1 pt Distributor Website Professional Downline Reporting $29.99/mo Sign Up: ACN Back Office ACN Tech Support – 1 pt 24/7 in home/business support Free PC Analysis Your Storefront Go to acninc.com Log into ACN Business Center Activate Your Storefront Site IBO Services: Products Tab Keep track of your points

Signup for the ROCKSTAR Newsletter and find Training Documents at Energy – Gas/Electric – 1 point Maryland; Pennsylvania; New York (badge required) Residential / Small Business / Large Business (ACN Back Office) No credit check Customers must sign up themselves It takes days for the program to start Do NOT guarantee savings! On technical side of things – everything stays the same Order: Your Storefront

Signup for the ROCKSTAR Newsletter and find Training Documents at Energy – Gas/Electric – 1 pt Sleep Easy – 50/50 1 Year & 3 Year Contracts Lock in portion of price Stability Plan – 100% fixed 1 year & 3 years Contracts Protection from fluctuating market prices Market Tracker – Month to Month Month-to-Month, 1 year & 3 years May be beneficial today because of current low market rates Historically energy prices go up over time FAVOR – HELP – TRY RESIDENTIAL & COMMERCIAL

Signup for the ROCKSTAR Newsletter and find Training Documents at Points Within First 24 Hours ETT: Up To $3,000! 15 Points Within 2 Weeks ETL: Up To $7,000!! 50 Points – 10% Personal Residual Income & 7 levels!!! Don’t Miss Any Residual Income!!! Why You Need More than 5 Customer Points

Signup for the ROCKSTAR Newsletter and find Training Documents at Learn To Employ Your Upline! Get with your Upline to Get 5 -7 pts Ask for help if need help getting customers PUT YOUR SELF IN POSITION TO MAKE MONEY TODAY BY AQUIRING 7 POINTS!!!

Signup for the ROCKSTAR Newsletter and find Training Documents at Second Topic: BUILDING A TEAM

Signup for the ROCKSTAR Newsletter and find Training Documents at Schedule a PBR Private Business Reception Home Meeting Schedule your PBR TODAY!!!!

Signup for the ROCKSTAR Newsletter and find Training Documents at Home Meeting (PBR) 2.Make A List. Do Not Prejudge!! -Your A List is Your Top 10 Business Owners Network Marketing Experience Already Successful -Everyone Else 1.Set A Date -Have Your Meeting at YOUR HOME -6:30pm and 8:30pm Weekdays / Weekends on the Hour -We NEVER CANCEL HOME MEETINGS! 3.Invite, Invite, Invite -Your Goal Guests. (Have to Invite ) -The Hard Fact: 40% Will Not Show -The Size of Your PBR will Duplicate, good or bad

Signup for the ROCKSTAR Newsletter and find Training Documents at INVITING SCRIPT 1. Do you Look at Other Ways of Making Money? 2. Your “WHY” 3. New Technology/Energy 4. Edify Speaker 5. Set Up Confirmation Call Do not present just invite!!! Enthusiasm & Urgency=Great Results

Signup for the ROCKSTAR Newsletter and find Training Documents at IF THEY HAVE QUESTIONS: 1. Be New 2. Talk about a person, not a thing 3. New Technology 4. 3 Way Call Let the experienced rep go to work for you!! Enthusiasm & Urgency=Great Results

Signup for the ROCKSTAR Newsletter and find Training Documents at PBR CHECK LIST DVD ready and tested; Phones off the hook; Kids in bed or with babysitter; Animals outside (some place quiet); Documentation on table (Success From Home Mag, etc); 1-10 Overview Sheet, Rep Agreement, Training Flier and a Pen on Clipboards (find at Customer Survey Forms; Cool room temperature; Refreshments as guests arrive (NO alcohol); Light Snacks (veggies, chips, dip) after the presentation; Upbeat music BEFORE and AFTER presentation; Sign in sheet for ALL guests MOST IMPORTANTLY…HAVE FUN!!!

Signup for the ROCKSTAR Newsletter and find Training Documents at Role of a HOST!!! Welcome Guests: Turn Off Cell Phones, Hold All Questions Until the End Do NOT apologize for “no shows” Edify the speaker by talking about their past, present and future Sit through the presentation! Take notes! Don’t interrupt the speaker SORT GUESTS AFTER PRESENTATION!

Signup for the ROCKSTAR Newsletter and find Training Documents at SORTING After Presentation: “Are You Ready To Get Started?” Yes Sign up as a Representative Pencil In Home Meeting Date Promote Saturday Training!! DVD & Magazine Questions Question About Becoming Rep or Customer? If Rep: Draw out ETT Road Map (only 3 customers needed) Promote Saturday Training!! DVD & Magazine No Thank Them! Sign Up As A Customer Get Referrals!

Signup for the ROCKSTAR Newsletter and find Training Documents at Final Topic: EVENTS & MINDSET

Signup for the ROCKSTAR Newsletter and find Training Documents at Professionals SORT Amateurs SELL and CONVINCE Sorting is fun! Convincing is draining! Be a professional listen, sort and move on …and remember a NO may NOT be a NO FOREVER SW, SW, SW, SW, NEXT !!!

Signup for the ROCKSTAR Newsletter and find Training Documents at Emotional Rollercoaster KEEP THE BAR DOWN!!!

Signup for the ROCKSTAR Newsletter and find Training Documents at ACN is the Same For Everyone INVEST IN YOU!!! the Services YOU! the Company

Signup for the ROCKSTAR Newsletter and find Training Documents at EVENTS Sunday Night Call x :00PM EST (overflow number) Saturday Training!! Everyone Welcome Friday Evening Leadership!! ETT and Above Only NATIONAL TRAINING!!!

Signup for the ROCKSTAR Newsletter and find Training Documents at NATIONAL TRAINING!!!

Signup for the ROCKSTAR Newsletter and find Training Documents at CREATE SUCCESS TODAY: 1.) Get Promoted 7 Points – QTT 2.) Schedule Your PBR! 3.) Get Registered for Charlotte NC! Training for Success!!