Alfons Krauthausen MD IT/Germany

Turning Around Technology Introduction Regenersis Germany and B2B sector Board Meeting London – 21 March 2011 Quo Vadis B2B sector Future Think Conference Italy – 21 June 2012 / Alfons Krauthausen

 Business segments and clients in B2B  Sales Growth current year  Lessons learned  Sales Plan next year  Priorities to make the plan  What’s next Quo Vadis B2B Sector - Italy conferenceSeite 3 Content

Remember … Business Segments in B2B sector Payment Transactions – Computing – Industry Solutions – Healthcare Autom. Teller Machines Cash Handling Point of Sales Retail Check-Out Technology Cashless Payment Computing Notebooks / PC Printer Monitors Network Periphery Industry/Automation Handheld Computer Scanning/RFID Industrial Printing Touch Technology Medical Technology IT Workstations Power Supplies Monitoring Surgery Equipment Quo Vadis B2B Sector - Italy conferenceSeite 4

We are servicing leading brands Point of SalesComputingIndustry/AutomationMedical Technology Quo Vadis B2B Sector - Italy conferenceSeite 5

Sales Growth in FY12 Quo Vadis B2B Sector - Italy conferenceSeite 6 11,3m 8,5m SHS SÖM 16m 11m 2m 36% FY11FY12 GLR 19,8m 29m 46% Segment YOY Growth Banking/POS 47% EFT 18% Computing (21%) Industry/Autom. 165% Medical Techn. 220% We see an exceptional growth of the B2B sector this year SHS based on Wincor Nixdorf Flora project, good growth of Siemens healthcare and solid performance of most key legacy customers Strong growth in Sömmerda this year based on new client Intermec and paramount performance of Verifone Key growth drivers Wincor Nixdorf4,0m Intermec3,4m (SÖM/GLR) Verifone1,3m Siemens HC1,0m Apple0,5m

Segment split in FY12 EFT Computing Industry/Automation Medical Technology Infrastructure to handle cash and payments transactions dominate sector with 62% of total sales Computing has declined to 10% of total sales Industry with significant business growth Medical with a good start but a challenging segment since our market expertise is limited as yet Quo Vadis B2B Sector - Italy conferenceSeite 7

Lessons learned in the past year Quo Vadis B2B Sector - Italy conferenceSeite 8 Lessons learned …What we do with the learning Ramp up of Intermec business was a real challenge We must learn to behave and act as one company – “the Regenersis way” We can do better in measuring and reporting our performance (TAT, SLAs, …) Apply the new tool as well as the discipline in just doing it with other clients Markets and clients are in constant change. Growth and new projects shall not distract us from taking care of legacy clients We need the discipline for regular customer reviews. We need an answer how to coincide “Hunting” and “Farming” As a business need to better understand cross border logistics (transportation) – avoid reinventing the wheel any time Standard Service- and price list for Europe One specialist for UK, WE, EE Every single one is very committed to his/her objectives and schedules. We are missing opportunities in leveraging expertise We should define objectives and formats for more cross divisional / cross sector cooperation

Sales Plan FY13 Quo Vadis B2B Sector - Italy conferenceSeite 9 18,3 19,8 29,0 30,6 8% 46% 6%6% For next year we are planning a growth to beyond € 30m in B2B which is composed out of: Germany will be flat based on a balance of a few new contract wins but a decline in legacy (i.e. Verifone and Acer) The non Germany B2B is showing fair growth from stable Intermec, new Firstdata in UK plus Wincor and Intermec in Russia

The Priorities to hit the budget FY13 Quo Vadis B2B Sector - Italy conferenceSeite 10 Set operations priorities and objectives right and makeeverybody responsible to deliver New business start-up New services Operational efficiency Grow existing Clients with new products and services Siemens Wincor Intermec Apple Hit Budget FY13 Secure new contracts and implement operations properly SMA Solar Technology Klick&Buy Ingenico/Easycash Support/project-manage non German B2B business Firstdata UK Wincor Russia Intermec Rusia Firstdata Poland

Leverage existing value proposition and group sales force to grow B2B into new markets What’s next? Approach how to transform B2B business Quo Vadis B2B Sector - Italy conferenceSeite 11 Develop technical capabilities (in particular component and L3) as wellas overall service proposition withManaged Services Delivering sustainable growth by establishing RGS (B2B sector) as a long-term strategic service partner to the world's leading technology brand Develop IT capabilities and sector Vertical IT integration with consistent multi-site solutions and enhanced Web portals Grow B2B by developing existingrelationships with key accounts andgaining new prospects based on valueproposition and market expertise Acquisitions “buy expertise” IT solution drives new markets

Internationalisation of the B2B business Approach Leverage existing capabilities and expertise into other geographies incl. sector vertical IT solution Utilise global footprint of B2B key accounts – foremost Firstdata, Intermec, Siemens and Wincor Conduct Market research on financial sector in Turkey Understand SA AMS better Shorten time to market and/or utilise outsourcing opportunities with selective JVs and acquisitions in new markets 40% of the current B2B funnel is non Germany Business Quo Vadis B2B Sector - Italy conferenceSeite 12

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