DISTRICT PERFORMANCE REVIEW MEETING Performance Management & Reforms Unit Chief Secretary Office Khyber Pakhtunkhwa MEASURE TO MANAGE

AGENDA OF THE MEETING Data Verification Recommendations Citizen’s Portal : Progress & Performance District Performance Monitoring Framework Special Initiatives by Districts

DATA VERIFICATION

REPORTS VERIFICATION DistrictsVerification %Remarks Peshawar33 %07 officers of line departments were found absent during verification drive : Soil Conservation, Fisheries, on farm water management, LG&RD, Health, & Population welfare. Hence, the status stands ‘not verified’ Charsadda70 %PHE, Social Welfare, Health, Soil Conservation, TMA (Charsadda) reports could not be verified Malakand72 %Elementary & Secondary Education (M) department, Population Welfare Department and PHE department reports could not be verified. Swabi74 %Fisheries department, TMA (Razar) Reports could not be verified.

RECOMMENDATIONS AFTER VERIFICATION DRIVE Process of District ADP utilization be expedited to utilize the allocated district budget Officers be directed to generate proper inspection reports with pictures for verification Price Magistrates be directed to deposit the fines collected in the bank on last working day of the month Districts with Un-verified reports (during verification campaign) are placed at the bottom & mentioned in red

District GIS Control Rooms GIS control rooms in 15 districts established GIS must be used for planning and monitoring Use of GIS technology to save environment in Buner – Developing a system through GIS to identify the location of each marble factory – 47 factories closed till now

KP Citizen’s Portal – an android app

KP CITIZEN’S PORTAL Registered Citizens Total Complaints In Process Complaints Resolved Complaints 23,4339,3562,2886,749 (72%) CategoryComplaints Municipal Services27% Others18% Education13% Health9% Traffic7% ADP Scheme5% Illegal Activities6% Encroachment4%

District wise Complaints Summary District Total Complaints AssignedResolved %Age Resolved Kohat % Dera Ismail Khan % Dir (Lower) % Tank % Malakand % Lakki Marwat % Swabi % Hangu % Karak % Bannu % Nowshera % Shangla % Tor Ghar % Haripur % Batagram % Chitral % Mansehra % Swat % Dir (Upper) % Buner % Abbottabad % Mardan % Peshawar 2,643 1,081 1,46956% Kohistan % Charsadda % Total 9,356 2,288 6,74972%

High Peshawar 4,318 Bannu 3,229 Swat 2,653 Mardan 1,695 Abbottabad 1,606 Nowshera 1,068 Swabi 821 Charsadda 816 Kohat 706 D. I. Khan 660 Haripur 648 Mansehra 607 Buner 589 Malakand 487 Karak 481 Dir (Lower) 453 Lakki Marwat 449 Hangu 305 Tank 276 Batagram 258 Shangla 142 Chitral 134 Dir (Upper) 132 CITIZEN REGISTRATIONS BY DISTRICTS MediumLow Districts with less than 1000 registrations as of now may be directed to carry out awareness seminars to reach 1000 figure at least by end of May,2016

CITIZEN’S FEEDBACK ANALYSIS District Overall Rating Showing Districts with >10 feedbacks DistrictFeedbacksAverage Rating Buner233.0 Dir (Lower)272.7 Charsadda212.3 Hangu232.2 Bannu712.1 Lakki Marwat332.1 Tank222.0 Peshawar Abbottabad451.9 Karak151.9 Mansehra461.8 Kohat781.7 Swabi791.7 Swat351.6 Mardan421.6 Nowshera541.6 Dera Ismail Khan971.5 Malakand271.1 Haripur511.1 Shangla101.0

High Rating Officers Officers with atleast 5 feedbacks CITIZEN’S FEEDBACK ANALYSIS Deputy Commissioner Buner 3.13 Deputy Commissioner Hangu 2.85 Deputy Commissioner Dir (Lower) 2.83 AC Dera Ismail Khan2.81 Deputy Commissioner Nowshera 2.71 Low Rating Officers Officers with atleast 5 feedbacks TMO Dargai Malakand0.17 MS DHQ Charsadda0.30 C&W Highway D.I.Khan0.38 AC Swabi0.50 DHO Dera Ismail Khan0.50

District Performance Monitoring Framework (DPMF) (SECTORAL ANALYSIS)

Key Performance IndicatorJanFebMar Amount of revenue from land recovery, Land Tax etc. 318 M 367 M 833 M (25.94%) Total fine imposed during the price checking 14 M 9 M Number of ADP schemes inspection reports generated Total number of pending partition cases in District 3,460 3,583 4,418 Number of Patwar Khanas inspected Total state land vacated from Illegal occupants (Kanals) 2, DISTRICT ADMINISTRATION Top Districts (Aggregate)Bottom Districts (Aggregate) Swabi, Bannu, Swat Mardan, Hangu, Kohistan Fine Imposed ‘Not Verified’ Peshawar, Charsadda & Swabi Swabi: 1,960 Kanal state land vacated Bannu: Overall good performance on all KPIs Swat: 991 schools inspected by administration in 3 months Mardan: 748 pending partition cases Hangu: Overall low performance on most KPIs Kohistan: Overall low performance on all KPIs

DISTRICT ADMINISTRATION Selected KPIs Trend Analysis For January to March 2016 Key Performance IndicatorTrendTopBottom Amount of revenue from land recovery, Land Tax, etc. Positive Abbottabad (193 M) Hangu, Shangla, Bannu (Less than 5 M) Number of health facilities inspectedPositiveChitral (90)Mardan (1) Total fine imposed during the price checking ImprovingPeshawar (7.8 M)Kohistan (31 K) Total state land vacated from Illegal occupants (Kanals) Improving Swabi (1,960 Kanals) Tank, Hangu (0) Number of ADP schemes inspection reports generated DecliningAbbottabad (57)Tank, Hangu (0) Number of Education facilities inspectedDecliningSwat (91) Mardan (8), Nowshehra (9) Total number of pending partition cases in District NegativeNowshehra (10)Mardan (748) Districts need to focus on pending partition cases as the trend is negative Declining trend of inspection of ADP schemes needs special attention of DA Districts need to focus on pending partition cases as the trend is negative Declining trend of inspection of ADP schemes needs special attention of DA

DISTRICT ADMINISTRATION Peshawar62 D.I.Khan38 Haripur37 Swabi35 Bannu30 Shangla30 Swat29 Lakki Marwat26 Battagram22 Karak22 Mansehra19 Charsadda18 Dir Lower15 Nowshera13 Malakand10 Hangu8 Kohat4 Mardan0 Bunner0 Tank0 Abbottabad0 Dir Upper- Chitral- Kohistan- Number of Patwaris working on the same post for more than 2 years Patwaris be rotated to ensure transparency and reduce chances of corruption

Key Performance IndicatorJanFebMar Teaching staff presence86%85%79% Number of school wholly occupied Number of schools partially occupied Number of Schools inspections conducted by DEO / Staff 5,072 5,451 7,641 Number of vacant teaching positions 16,059 13,089 11,966 ELEMENTARY & SECONDARY EDUCATION Top Districts (Aggregate) Dir Upper, Abbottabad, Dir Lower Dir (U): Highest amount (146 M) PTC funds utilized till date. Also, highest (89%) non-teaching staff presence Abbottabad: Overall good performance on all KPIs Dir (L): Overall good performance on all KPIs Bottom Districts (Aggregate) Mardan, Peshawar, Bannu Peshawar: Highest (1,548) vacant teaching staff positions. (17) occupied schools Mardan: Low (95) school inspections and (12) occupied schools in the District Bannu: Most schools (37) occupied (due to Internally Displaced Persons)

District Funds Utilized (in Millions) Percentage (Utilization) Dir Lower Haripur Lakki Marwat Shangla Malakand Battagram Karak Charsadda Mardan Kohat Chitral Torghar Swabi Tank Hangu Nowshera District Funds Utlized (in Millions) Percentage (Utilization) Peshawar Swat Abbottabad Kohistan Mansehra Dir Upper Buner Bannu D.I.Khan PTC FUNDS UTILIZATION PERCENTAGE BY DISTRICTS Districts may be directed to improve upon the utilization of PTC Funds

ELEMENTARY & SECONDARY EDUCATION Peshawar1548 Mardan1320 D.I.Khan1223 Dir Lower1030 Bunner1002 Mansehra569 Abbottabad560 Charsadda537 Nowshera488 Kohistan485 Swabi372 Kohat334 Karak313 Swat309 Haripur284 Chitral208 Hangu189 Shangla186 Tank175 Battagram160 Lakki Marwat153 Malakand116 Bannu110 Dir Upper78 Number of vacant teaching staff positions March 2016 Total Number of vacant teaching positions 11,966 Education department may be requested to expedite the process of recruitment to fill vacant teaching staff positions

Key Performance IndicatorJanFebMar OPD attendance in Primary health care facilities 1.15 M 0.74 M 0.83 M Number of children routinely vaccinated 0.33 M 0.46 M 0.41 M Number of hygiene awareness activities held 3,748 3,776 2,550 Number of vacant Doctor positions in the District 1,273 1,055 1,187 HEALTH Top Districts (Aggregate)Bottom Districts (Aggregate) Swat, AbbottabadKohistan, Lakki Marwat (Peshawar - DHO remained absent during data verification campaign), Swat: 5,637 hygiene awareness activities held Abbottabad: 93 thousand patients provided emergency medical care Peshawar: Feb/Mar data (NIL) Buner, Hangu: Lowest OPD attendance (normalized by population) Pro-active Medical awareness campaigns in the districts be held in wake of upcoming dengue season Vacant doctors positions be filled to improve primary health care at local level Pro-active Medical awareness campaigns in the districts be held in wake of upcoming dengue season Vacant doctors positions be filled to improve primary health care at local level

Key Performance IndicatorJanFebMar Number of manufacturing units inspected Number of medical stores inspected Number of samples drawn for test/analysis Number of seizures made Number of samples declared spurious/un-registered DRUG INSPECTORS Top Districts (Aggregate)Bottom Districts (Aggregate) Peshawar, Nowshehra, BannuBattagram, Kohistan, Chitral Peshawar: 621 inspections, 140 samples drawn for test, 31 sent to PQCB Nowshera: 331 inspections, 23 samples drawn, 11 sent to PQCB Bannu: 241 inspections, 64 samples drawn, 22 sent to PQCB Battagram, Kohistan, Chitral: Zero sample drawn Zero sent to PQCB Zero seizures made Drug inspectors be directed to increase inspections of medical store & manufacturing units

DRUG INSPECTORS Selected KPIs Trend Analysis For January to March 2016 Key Performance IndicatorTrendTopBottom Number of cases instituted in drug court PositiveDir Upper18 Districts (0) Number of samples drawn for test/analysis PositiveKarak Battagram, Chitral, Kohistan Number of cases sent to PQCB DecliningD.I.Khan Battagram, Chitral, Kohistan Number of manufacturing units inspected DecliningLakki Marwat16 Districts (0) Number of medical stores inspected DecliningKarak Dir Upper, Chitral, Kohistan Number of samples declared spurious/un- registered DecliningKohat10 Districts (0) Number of seizures made NegativeNowshehra Battagram, Chitral, Kohistan Pro-active approach needed regarding seizures made & cases sent to PQCB

Key Performance IndicatorJanFebMar Number of developmental schemes inspected at the VC / NC level Number of disputes resolved through reconciliatory panel at NC / VC level Number of District Council sessions held Number of District Development Advisory Committee (DDAC) meetings organized LOCAL GOVT. & RURAL DEVELOPMENT Top Districts (Aggregate)Bottom Districts (Aggregate) Charsadda, Shangla, BattagramDir Upper, Abbottabad, Bannu Charsadda: 137 disputes resolved through conciliatory panel Battagram: 34 development schemes inspected Shangla: 8 District Council sessions held, 6 DDAC meetings held Abbotttabd, Bannu: Zero report on selected KPIs Dir Upper: 1 District Council session held, 0 on other KPIs. DDAC meetings be conducted more frequently and reconciliatory panels be used for resolution of disputes at NC/VC level

Key Performance IndicatorJanFebMar Number of development schemes inspected ,056 Number of fire fighting operations carried out by TMAs Number of public awareness campaigns / cleanliness conducted Number of Therras / Cabins / Sheds removed 2,550 2,725 41,805 Tons of solid waste collected 38,380 33,994 61,456 Total amount of fine collected under anti-encroachment 0.19 M 0.22 M TEHSIL MUNICIPAL ADMINISTRATION Top Districts (Aggregate)Bottom Districts (Aggregate) Peshawar, Bannu, Swat, Kohat Tank, Nowshehra, Kohistan Bannu: Highest amount of solid waste collected Swat: Highest number of therras/cabins removed Kohat: Highest number of fire fighting operations carried out Peshawar: Massive anti encroachment drive removed around 2200 permanent structures Tank, Nowshera, Kohistan: Overall low performance on selected KPIs. Positive trend regarding anti-encroachment operations and solid waste collection needs to be continued

TMA Tubes wells and Water Supply Schemes (WSS) DistrictFunctionalTotalNon-Functional Shangla Swat Mardan Tank7158 D.I.Khan17214 Hangu8113 Nowshera13143 Charsadda20222 Swabi132 Lakki Marwat22242 Abbottabad990 Bannu22 0 Battagram20 0 Bunner110 Chitral220 Dir Lower17 0 Dir Upper13 0 Haripur26 0 Karak000 Kohat53 0 Kohistan000 Malakand990 Mansehra550 Peshawar000 Torghar90 0 Total TEHSIL MUNICIPAL ADMINISTRATION NON- FUNCTIONAL WSS BE MADE FUNCTIONAL TO PROVIDE RELIEF TO THE MASSES

Key Performance IndicatorJanFebMar Number of samples collected for water quality test Total amount of revenue collected till date in (CFY) (Cumulative data) 51 M78 M 127 M (42.3%) Total Number of new sanitation schemes completed Total Number of new water supply schemes completed PUBLIC HEALTH ENGINEERING (PHE) Top Districts (Aggregate)Bottom Districts (Aggregate) Dir Lower & Karak Tank, Kohistan, (Charssada,Malakand: Report not verified) Dir Lower: Highest amount (50 M) revenue collected till date in CFY Karak: Highest number (451) PHE schemes functional Dir (U), Kohat, Mardan, Shangla, Tank: Zero samples collected for water quality test. Regular inspections of Water supply schemes to ensure 100 % functionality Water quality tests be increased to ensure safe drinking water for all Regular inspections of Water supply schemes to ensure 100 % functionality Water quality tests be increased to ensure safe drinking water for all

PUBLIC HEALTH ENGINEERING (PHE) PHE Tubes wells and Water Supply Schemes (WSS) DistrictFunctionalTotalNon-Functional Dir Lower Tank Nowshera Mardan Peshawar Lakki Marwat Chitral D.I.Khan Bunner Swabi Kohat Karak451 0 Haripur437 0 Bannu408 0 Mansehra276 0 Swat241 0 Malakand121 0 Shangla121 0 Battagram105 0 Hangu76 0 Charsadda72 0 Torghar38 0 Kohistan000 Dir Upper91 0 Abbottabad298 0 Total NON- FUNCTIONAL WSS BE MADE FUNCTIONAL TO PROVIDE RELIEF TO THE MASSES

Key Performance IndicatorJanFebMar Number of extension / satellite camps held Number of patients served for general ailments40,26748,10946,964 Number of PWC meetings at Village/Tehsil/District level Number of seminars / workshops conducted054 Number of service delivery centers / units inspected Number of social mobilization / FWCs meetings held POPULATION WELFARE Top Districts (Aggregate) Charsadda, Peshawar, Dir Lower Peshawar: 18,088 patients treated, 195 satellite camps held Charsadda: 2 awareness seminars held, 77 FWC meetings held Dir Lower: 603 social mobilizations held, 69 units/ centers inspected in 3 months Bottom Districts (Aggregate) Buner, Battagram, Kohistan Buner: Zero seminars / workshops held Battagram: Zero social mobilizations held Kohistan: Overall low performance on all KPIs Population Awareness Seminars, patient treatment and inspections be increased

Key Performance IndicatorJanFebMar Number of farmers facilitated through Farm Service Centers 23,372 13,943 14,012 Number of farmers trained through field days / training / demonstration etc. 7,564 10,867 8,940 Number of fertilizer / pesticide dealers inspected / checked Number of unregistered fertilizer / pesticide dealers sealed AGRICULTURE SECTOR Top Districts (Aggregate)Bottom Districts (Aggregate) Mansehra, Dir UpperAbbottabad, Hangu, Shangla Dir Upper: 10,179 farmers facilitated through Farm Service Centers Mansehra: 4,939 farmers trained through field days Abbottabad: Lowest (24) fertilizers dealers inspected in three months. Hangu, Shangla, Karak: Less than 300 farmers facilitated through Farm Service Centers in three months. District Abbottabad be directed to increase inspections of fertilizer & pesticide dealers

SPECIAL INITIATIVES BY DISTRICT ADMINISTRATIONS (January to March, 2016)

ENVIRONMENT FRIENDLY INITIATIVES 01 Lac Tree plantation in Peshawar World Forest Day Celebrations in Malakand Abbotabad Plantation Campaign

Tree Plantation in Peshawar (01 Lac 10 Thousand plants in a day: World record) Tree Plantation in Peshawar (01 Lac 10 Thousand plants in a day: World record)

GREEN BELTS IN BANNU

TAKING CARE OF THE UNDER-PRIVILIGED RESOURCE CENTRE FOR PWDs

INITIATIVES TO PROVIDE RECREATIONAL OPPORTUNITY SPRING FESTIVAL IN MARDAN

SPRING FESTIVAL IN D.I.KHAN QAQLASHT FESTIVAL IN CHITRAL

ANTI-ENCROACHMENT OPERATIONS PESHAWAR 2200 structures demolished PESHAWAR 2200 structures demolished KARAK CHARSADDA