creating caring connected communities

Building Strategic Partnerships Agenda  What does it mean to “be strategic”?  Finding the right partner or partners  Getting the documents right  Power, personalities and politics  10 ways to really stuff things up…   Staying the course – self care and perseverance creating caring connected communities

Building Strategic Partnerships I don’t have time for strategic planning

creating caring connected communities Building Strategic Partnerships Our Story  Drivers for change  Fear and defensiveness  MOU for collaborative services  17 Objectives!  Let’s start again

creating caring connected communities Building Strategic Partnerships Our Vision  Creating caring connected communities Our Mission  We will create community by providing innovative care and support solutions, through business excellence, that connect and enrich the lives of people of all ages and abilities at every stage of life

creating caring connected communities Building Strategic Partnerships

creating caring connected communities Building Strategic Partnerships What does it mean to “be strategic”?  how do we get bigger  how do we take them over  how do we get them to take us over  how do we sell up and go to Bora Bora

creating caring connected communities Building Strategic Partnerships What does it mean to “be strategic”? understanding what’s around you what you can do what you should do Choosing

creating caring connected communities Building Strategic Partnerships What does it mean to “be strategic”?  Defining strategy  A central integrated, externally oriented concept of how an organisation can achieve its objectives Hambrick, D. C., & Frederickson, J. W. (2005). Are you sure you have a strategy? Academy of Management Executive, 19(4),

creating caring connected communities Building Strategic Partnerships Making strategic decisions  What’s happening around you  External Analysis  Trends are your friends - PESTLE  political & regulatory, economic, social & cultural, technological, environmental/sustainability, demographic, global  Opportunities and Threats

creating caring connected communities Building Strategic Partnerships Making strategic decisions  What’s happening around you  Industry Analysis  What’s happening to your sector, your region, your community  Who else is working near you  What are they trying to do  Who else is coming

creating caring connected communities Building Strategic Partnerships Making strategic decisions  What’s happening around you  Industry Analysis  Porters Five Forces (modified for NFPs)

creating caring connected communities Building Strategic Partnerships Understanding Trends - useful resources

creating caring connected communities Building Strategic Partnerships Making strategic decisions  What are you good at?  Organisation Analysis  What do you believe in? Your vision  What do you stand for? Your mission  Who are you? – Your values and culture

creating caring connected communities Building Strategic Partnerships Making strategic decisions  What are you good at?  Organisation Analysis  What do you do really well?  What are you missing?  What do you want to be?

creating caring connected communities Building Strategic Partnerships Making strategic decisions  What are you good at?  Strengths and Weaknesses Hubbard, G., & Beamish, P. (2011). Strategic Management: Thinking, Analysis, Action (4th ed.). Frenchs Forest, NSW, Australia: Pearson Australia.

creating caring connected communities Building Strategic Partnerships Making strategic decisions  What are you good at?  Strengths and Weaknesses  Compared to competitors Grant, R., Butler, B., Hung, H., & Orr, S. (2011). Contemporary Strategic Management: an Australasian perspective. Milton, QLD, Australia: John Wiley & Sons.

creating caring connected communities Building Strategic Partnerships What does it mean to “be strategic”? understanding what’s around you what you can do what you should do where you sit, where you look, what you do strategic leaders: how you think and who you are Choosing

creating caring connected communities Building Strategic Partnerships Accelerate Your Strategy The Big Opportunity A window into a winning future – realistic, emotionally compelling and memorable Vision for Change What you need to look like to capitalize on the Big Opportunity Strategic Initiatives Well designed activities executed fast enough that make the vision a reality Kotter, John P. (2014) Accelerate: Building Strategic Agility for a Faster-Moving World. Harvard Business Review Press.

creating caring connected communities Building Strategic Partnerships Finding the right partners Begin with the end in mind Choose the right approach Check for mission fit and values fit Start thinking about cultural fit Keep going back to your key documents

creating caring connected communities Building Strategic Partnerships Getting it down on paper

creating caring connected communities Building Strategic Partnerships Getting it down on paper Analysis and Strategy MOUs – use a staged process Due diligence Contracts Formal agreements and public announcements

creating caring connected communities Building Strategic Partnerships Getting it down on paper Agreed Objectives Confidentiality Conflicts of Interest Decision making processes Grievance processes Exit/termination Risk management Performance indicators Administration and financial arrangements Legal issues Facilitation

creating caring connected communities Building Strategic Partnerships Getting it down on paper Key business disciplines Identifying who is your customer / client Listening carefully to your customer / client Understanding price signals Designing and delivering supports at input, output, quality, outcome, timing, and price points Experiment, assess viability, refine offerings

creating caring connected communities Building Strategic Partnerships Getting it down on paper Key business disciplines Efficiency of front line services is crucial Close management of staff mix (FT/PT/Casual) Match service delivery to cost of purchase Know your real costs Use evidence based practice Embed performance measurement and planning

creating caring connected communities Building Strategic Partnerships Getting it down on paper Key business disciplines Focus on program administration/management Focus on corporate overhead Focus on asset utilisation Focus on cashflow and billing

creating caring connected communities Building Strategic Partnerships Power, personalities and politics  Our assets  Our brand  Our history  limited understanding of viable options

creating caring connected communities Building Strategic Partnerships 10 common mistakes  Diving into discussion without Board approval  Beginning negotiations without understanding what you want to get out of the process  Assuming a dominant position  Withholding potentially embarrassing information  Breaking confidentiality

creating caring connected communities Building Strategic Partnerships 10 common mistakes  Adding negotiators after the process has started  Allowing the process to drag on too long  Not keeping stakeholders adequately informed  Not communicating with all Board members  Not getting competent counsel

creating caring connected communities Building Strategic Partnerships Self care and perseverance  Stress Symptoms  Isolative behaviour  Rigidity  Hierarchical decision-making  Aggression

creating caring connected communities Building Strategic Partnerships Self care and perseverance Caring for the dis-stressed Safety Emotional regulation Loss and grief Future orientation Find a coach or mentor The Sanctuary Model of Care.

creating caring connected communities Building Strategic Partnerships

creating caring connected communities Building Strategic Partnerships Strategic leaders are architects, catalysts, advocates and prophets who lead with soul Bolman, L. G., & Deal, T. E. (2008). Reframing Organizations: artistry, choice and leadership. San Francisco, USA: Jossey-Bass.