MSB Network Orientation

Basics Welcome from the MSB Tech Center Tech Center Staff – 13 Permanent – 30+ Students Serve MSB Only – 3200 Users

Network Novell Linux, Microsoft, and Netware Servers Windows 7 or Vista (English) – Windows 7 “Professional” is the recommended Desktop OS – Windows 7 “Starter,” “Home,” and “Home Premium” lack necessary network support

Network Accounts Three Georgetown Accounts – UIS – For Mainframe Apps Blackboard MyAccess Any system with “privileged” data – Google Apps at MSB Online Collaboration – MSB Printing Account (Novell) Network Printing Each Account has an Independent Password

Privacy Reasonable Expectation of Privacy Passwords should be yours alone – “A secret two people know is not a secret” Requirements: – At least 8 Digits Long – At least 1 uppercase & 1 lowercase letter – At least 1 number – At least 1 punctuation mark – Cannot contain dictionary word All network account requests must have ID

Access On Campus – Wireless SSID = “HOYAS”; No WEP or WPA Wireless setup requires specific procedure Off Campus – Multiple Remote Access Options POP / IMAP / Web Services PDA Support

MSB – Google Apps & = “MSB.Mail” – Don’t use GUMail or HoyaMail Address = – You will occasionally see internal Routing – To set individual mail route: – MSB Accounts must set routing to:

MSBTC Services Tech Center – Room 180 – Open until about midnight Printing / Copying / Scanning – Color Printing, Copying, & Scanning – First 1,000 prints are free – Print Cards will be issued Require User Activation – 2-Step Process (Send & Release)

MSBTC Services Tech Support – Hardware / Software Troubleshooting Full Support for “MSB Standard Computer” “Best Effort” Support for non-standard computers Professional service on site twice a week (T/F 10AM – 2PM) – Computerware A/V Support – Teleconferencing Video, Voice, & Web – Equipment Loans Projectors & Cameras

MSBTC Services Computer Programs Available from MSB – Symantec Endpoint Protection – Corporate Edition Self-Installed Free Download from hoyacomputing.georgetown.edu Financial Data Services – Online (Bloomberg, Lexis Nexis) – Database (CRSP, COMPUSTAT)

Help The Tech Center can help with most computer questions: hardware and software. Frequently Asked Questions on Tech Web Page – Help – – Online Help Desk: – Phone: (202)