5 Administering Evergreen the PINES Way 2011 Evergreen International Conference Chris Sharp, PINES Program Manager

5 The Early Years:

PINES Growth – Phase I:

PINES Growth – Phase II: 2001

PINES Growth – 2003

5 The Beginning of PINES on Evergreen:

PINES Growth – 2006

PINES Growth – 2008

5 Turning Points:

Helpdesk Nightmare!

PINES Team

Governance: PINES Membership PINES member libraries meet annually 52 systems – each director has a vote

Governance: PINES Executive Committee 9 member library directors Elected annually – 3 per year 3 year terms Representation by size of population served Ex-officio: PINES Program Director and State Librarian

Governance: PINES GPLS Staff Coordinate PINES meetings First line of support for policy questions Coordinate PINES Documentation Coordinate RFPs/bids on behalf of member libraries

Communication Channels lists GPLS Forums GPLS Helpdesk Personal /phone calls: last resort

Software Development Process PINES library staff request a feature PINES/GPLS staff work with library staff to define requirements. Formal requirements document created Development is queued in order of importance/date received.

System Administration PINES System Administrator staff position Contract with Equinox Software GPLS IT

PINES Growth – 2010

The Future of PINES