About WatServ Founded in 2006 Registered Designations – “Microsoft Hosting Partner” “Microsoft Service Provider” - SPLA One of the largest dedicated Microsoft Dynamics ERP hosting partners in the world 13,000+ users under management Customers with operations in 62 countries Dynamics is all we do! 4 Data Centers –Troy, Michigan; Flint Michigan; Waterloo, Ontario; and Reading, England (in-process) US Headquarters: Southfield, MI; Canadian Headquarters, Waterloo, ON

Why WatServ Flexibility - We specialize in managing large-enterprise business solutions as well as mid-market environments. Experience - Team members with experience with Dynamics (Great Plains, Navision) as far back as 20 years Reputation - An excellent if not the best reputation in ERP hosting business!

Product Mix by User Counts

Our Cloud Solutions 1) WatServ Private Cloud (WatServ data centers and infrastructure 2) Jack – Public Cloud (Microsoft Azure data center Eastern US 3) WatSure – WatServ Managed on Azure

Private Cloud - Pricing All Inclusive - “per user, per month” pricing. No hidden extras and no consumption fees. Guaranteed - our pricing is guaranteed for the duration of the contract. Flexible Contract Terms - 12 months, 24 months, or 36 months. (50+ users generally 36 months) Margins - Partners receive a 15% margin on cloud services and a 35% margin on Software subscriptions.

Teaming with Dynamics Partners Leads - We provide sales leads to our partners. Methodology - We can participate in joint customer/partner/WatServ discovery calls. Helpful - We assist partners where needed to overcome customer objections. Teamwork - We work in concert with our partners to ensure the customer receives the best solution/service. I.e. – Upgrades/Change Control. We are not a Microsoft Dynamics VAR. We don’t provide any services that Microsoft Dynamics Partners provide.

Private Cloud - Solution Overview Every WatServ Private Cloud solution are custom engineered for each customer and include: 1.All required Managed Hosting Services 2.All required Support Software and Software Assurance 3.All required IT Technical Support Services 4.Al required Managed Hosting Services 5.All routinely required Operational IT Services 6.All required Infrastructure (highly scalable, discreet environments)

Private Cloud – Customer Support 24 x 7 x operational support 24x7x365 worldwide for customers and partners High Touch - no “helpless desk”. Direct contact with technicians Dedicated – we assign up to 5 dedicated technicians to each customer. Guaranteed response Time - 30 minutes to all severity 1 issues. Global - phone/online support Performance troubleshooting

Private Cloud Reliability “High Availability” - WatServ has a Service Level Agreement (SLA) that guarantees 99.99% uptime on infrastructure and 99.5% on applications. That’s 4 minutes/month of maximum allowable downtime on the infrastructure per month. Track Record- in 9 years, we’ve had virtually no data center downtime. 100% Customer satisfaction - We’ve never lost a customer due to lack of satisfaction with our reliability or overall service level. Consistent Service - We have several customers that have had no unscheduled business outages in over 7 years.

Coming soon for GP!! “Jack”…a fast, easy, cost-effective way to deploy and service your Microsoft Dynamics GP customers on the Azure cloud. Jack enables Dynamics Partners to perform a complete deployment of their Dynamics customers on Azure within 1-2 hours, via our user-friendly web Portal.

EASY - Partners do not need to learn the complexities of engineering your customers on Azure or become Azure technical experts. The Portal’s step-by-step wizard simplifies the entire process. SIMPLIFIED PRICING – No consumption fees and add-on fees for optional services. We use an easy to budget “per user per month” all inclusive price structure. FLEXIBLE - month-to month contract terms

Partner Cost 10 $9/user/month = $90/month + Server (2 Instance, 3.5GB RAM) = $420/month Total Cost: $510/month Setup fee: $0

Customer Price (50% markup) 10 $13.50/user/month= $135/month + Server (2 Instances, 3.5GB RAM) = $630/month Total Customer Price = $765/month Setup fee: $1,000 (at partner’s discretion)