111 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID

2 © 2001, Cisco Systems, Inc. All rights reserved. Session Number Presentation_ID Gay Berryman & Glenn Wright Region 11 CATC Cisco Networking Academy Program

333 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID E-Learning Internet-enabled learning with accountability as a core differentiator.

444 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Cisco Networking Academy Program Model of E-Learning Network Troubleshooting, Problem Solving, Communication Skills 1920s 2000s

555 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Program History Launched in October Academies 7 states Created as solution for schools Schools becoming wired Lacked financial and human resources to manage networks

666 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Curriculum, Instructor’s Guide, Labs, Assessment, Training and Support Curriculum Labs Instructor Community Assessment

777 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Global E-Learning Laboratory 263,582 Students Currently Enrolled 35,000 Online Tests Daily 13,109,992 Total Tests Taken 9,928 Academies, 147 Countries/Territories/Entities 31,859 Instructors *September 2002 stats

888 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID What’s the Academy Connection? Academy Connection New cisco.com look and feel portal to access CNAMS 2.0 that serves as an online community space with login for personalized instructor, administrator and/or student sites. CNAMS 2.0 New internet-enabled Academy management system used by Academy community with new applications and tools to manage instructor and student access, assessment functionality, class management, user management, etc.

999 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Login ppieri xxxxxx Academy Connection Home Page

10 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID CCNA Curriculum Cisco Certified Network Associate CCNA 1: Networking basics Focus on OSI model and industry standards Basic network design, network topologies and IP addressing CCNA 2: Routers and routing basics Beginning router configurations Routed and routing protocols CCNA 3: Switching basics and intermediate routing LAN switching theory and VLANs Advanced LAN and LAN switched designs Threaded Case Studies (TCS) CCNA 4: WAN technologies WAN theory and design WAN technology, PPP, Frame Relay, ISDN National SCANs Skills Threaded Case Studies (TCS)

11 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID CCNP Curriculum Cisco Certified Network Professional CCNP 1: Advanced routing Advanced routing Connecting routers in LANs, WANs CCNP 2: Remote access Connect, configure, and troubleshoot the various elements of a remote network in a WAN environment CCNP 3: Multi-layer switching Build and manage high-speed Ethernet networks Introduction to multi-layer switching technology Manage traffic traversing the network CCNP 4: Network troubleshooting Troubleshooting networks

12 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Cisco is expanding the Networking Academy curriculum to include courses sponsored by IT industry leaders providing students with comprehensive Internet technology skills Expanding Networking Academy Program

13 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID IT Essentials I: PC Hardware and Software 70-hour course An excellent introduction to Information Technology that includes an overview of IT, math for the digital age, intro to networking, PC maintenance, safety and troubleshooting. This course provides an in-depth exposure to personal computer hardware, and desktop operating systems. Prepares students for CompTIA’s A+ certification exam Student to computer ratio—1:1 for curriculum and 2:1 for labs Curriculum roll-out in the United States and selected International sites in July 2002

14 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID IT Essentials II: Network Operating Systems 70-hour course Intensive introduction to multi-user, multi-tasking networking operating systems. Hands-on, lab-oriented course overviews the characteristics of Linux and Windows NT, 2000, and XP operating systems. Students will learn about installation procedures, security issues, back up procedures, and remote access. Student to computer ratio—1:1 for curriculum and 2:1 for labs Curriculum roll-out in the United States and selected International sites in July 2002

15 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID IT Workforce Shortage IT workforce: US 9.9 million New IT positions created in 2002: 1.1 million Number of IT positions unfilled in 2002: 578,711 Worldwide shortage of networking professionals by 2003: 1.4 million Sources: “When Can You Start? Building Better Information Technology Skills and Careers” ITAA, May 2002 & “A Study of Worldwide Networking Skills Shortage,” IDC, 12/00

16 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Workplace Learning On-site visits Job shadowing Internships Workplace Learning E-Learning Classroom Workplace Placement

CCNA 4 Academy Student “Also when you go for interviews now, they actually ask how many actual experiences you have of the job tasks. They don’t want to hear about simulations.” Employers Want Candidates with Job Experience… Candidates Can’t Get the Experience without the Job…

“…You seem to be forgetting about those of us who have completed their schooling and passed the Cisco (certification) and desperately need job experience. You have no clue how many people are thinking we would be eagerly sought after for the job of our dreams only to find that employers want experienced people. What a rude awakening.” “Aren’t there any employers willing to develop these people?” Networking Academy Student

19 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID wpl.netacad.net Academies: Main Contact registers, designating a Workplace Learning Coordinator Students: Register and post their profiles (by ID#) Businesses and Sponsors: Register to post internship opportunities The web site will match sponsors, Academies and students to build workplace learning relationships

20 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Bridging the Digital Divide Other Non-Traditional Locations Juvenile Detention, Housing Projects, Homeless Shelters Empowerment Zones 200 Academies in 33 EZs Native American Communities 19 in 8 States (United States) *July 2002 stats

21 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Least Developed Countries Initiative G-8 Summit in August 2000: John Chambers made commitment Cisco is delivering $3.5 million investment by establishing Networking Academies in over half LDCs Strategic Partners: United Nations Development Program USAID’s Leland Initiative United Nations Volunteers/UNITeS

22 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID LDC: RESULTS TO DATE Since September, 2002: 86 Academies Established 31 of 37 LDC’s (24 in Africa) 187 Instructors trained in Africa and Asia Over 1,923 Students Enrolled as of September 2002

23 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID

24 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Cisco Global Learning Network An end-to-end e-learning solution including global distributed delivery A cooperative effort between Cisco and partners, including CLI, Digital Island, Oracle, and Sun Microsystems

25 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID GLN Components CurriculumVideoAssessment Items Management Delivery Virtuoso Routers and Switches Content Delivery Networks Authoring Assessment Content (Cisco) Applications (Cisco, CLI and other 3 rd Party) Delivery (Cisco Learning Institute) Distribution (Cisco Systems and Digital Island)

26 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID Education Ecosystem

27 © 2001, Cisco Systems, Inc. All rights reserved. Presentation_ID