Technical Sales Specialist Training Module 7- Virtualization 101 Presented by Tech Data Systems Engineering

Topics Virtualization History Virtualization Overview Why Virtualize? How Virtualization Works Virtual Infrastructure How Do I Sell This Stuff? TD (Tech Data) Services Summary

Virtualization History

Mainframes and Virtualization Virtualization is not a new technology: Introduced by IBM over 40 years ago Designed to run on mainframe computers Partitioned the physical machine/computer into multiple virtual machines Helped to improve resource utilization and ROI (Return on Investment)

Servers and Virtualization – Then… Individual physical server computers, the technology still in wide use today, have with some inherent drawbacks. Individual physical server computers: Were not originally designed for virtualization Are increasingly underutilized – 5-15% is typical usage of resources Waste space, power, cooling, maintenance, and administration time

Servers and Virtualization – …and Now Over the last six or seven years or so, server processors have gotten much faster and more affordable. Most processors today have 2, 4, 6, or even more, cores. Many servers today, can also typically support upwards of 100 GB of RAM and many TBs of storage Individual physical server technology is where virtualization software and technology thrives today.

Virtualization Overview

Virtualization Terms Hypervisor Host / Physical Machine Guest / Virtual Machine Virtual Appliance Server Consolidation Encapsulation Isolation VDI (Virtual Desktop Infrastructure) 8

Virtualization Levels Even though there are other types, or levels, of virtualization, for this training we are going to cover: Hardware level virtualization: –No OS (Operating System) required –Also called Bare Metal, and is typically used on servers Software, or Operating System, level virtualization: –OS required –Application that runs on top of an Operating System Desktop virtualization: –Requires Hardware level virtualization to use –Used to run a logical desktop on a physical machine 9

Hypervisors – Type 1 and Type 2 What is a Hypervisor? –Software, plain and simple Two types of Hypervisors: –Type 1 runs directly on the physical host hardware – also called “bare metal” Best suited for production environment –Type 2 runs on a commodity operating system such as Microsoft Windows, Linux, OS X Best suited for development environment

Who makes Type 1 Hypervisors? 11 VMware – vSphere Microsoft – Hyper-V Citrix – Xen Server

Who makes Type 2 Hypervisors? VMware: −VMware Workstation for Windows or Linux −VMware Fusion for MAC Parallels: − Workstation

Desktop Virtualization Often referred to as VDI: −Virtual Desktop Infrastructure Functionality unique to desktop virtualization is included: –Connection Broker to “check out” Virtual Desktop VMs

Why Virtualize?

Business Challenges Among the leading business challenges confronting CIOs and IT managers today are: –Cost-effective utilization of IT infrastructure –Responsiveness in supporting new business initiatives –Flexibility in adapting to organizational changes Driving an additional sense of urgency is the continued climate of IT budget constraints and more stringent regulatory requirements. Consolidating servers through virtualization allows skilled IT managers to deploy creative solutions to such business challenges 15

Consolidation through Virtualization 16 Consolidation of individual physical servers is the main reason most companies use virtualization Virtualization allows one physical machine to run multiple VM OSs simultaneously

How Virtualization Works

Physical Machine - Host Actual, physical box Where Hypervisor is installed Resources from Host machine are assigned to VMs: –Memory, NICs, CPU cores, etc.

Virtual Machine - Guest Each VM is an Isolated software container All individual VM components are Encapsulated (Encased together into one separate container for each VM) Behaves exactly like a physical computer Thinks it is a “real” computer

Virtual Machine Benefits: Encapsulation and Portability A VM is a set of files vs. an actual physical computer In addition to its own virtual hardware, each VM has its own operating system and applications (just like a physical computer) Encapsulation makes VMs portable and easy to manage File copy for moving, copying, cloning

Virtualization Machine Benefits: Isolation Isolation means: −Virtual machines on the same physical machine run independently of each other −Can run multiple, different operating systems on the same physical machine −Protected from each other −Equal to or better than applications running in a non-virtualized system

Virtual Machine Benefits: Hardware Independence and Compatibility Virtual machines are completely independent from underlying physical hardware Move a VM between different hardware brands and types without modification IBM Dell Cisco

Virtual Infrastructure

What is a Virtual Infrastructure? Aggregate physical servers (hosts), network, and storage into a unified pool Drive greater flexibility and lower capital and operational costs

What are Virtual Appliances 25 Virtual machines that contain preconfigured operating Systems and applications. Since VMs are self-contained and transportable, they can be delivered much easier and faster as virtual appliances. Vendors of virtual appliances: IBM Information Management Cisco ASA Firewall and virtual switch Nexus 1000v SonicWall Secure Remote Access Barracuda Networks Network Security Check Point Web Services Citrix Application Acceleration Fortinet Traffic Analyzer rPath VPN Server Zimbra Server Arkeia Data Protection Juniper Networks SSL VPN BranyMD EMR Kemp Technologies Load Balancing LiveTime Help Desk TrendMicro Web Security Storage Virtual Appliance Shared Storage

How do I sell this stuff?

Sample Questions to Ask Are you looking to virtualize servers or desktops, or both? How many servers/desktops do you want to virtualize? How many physical hosts do you want to keep? Do you want to centrally manage the hosts and VMs? Are you using shared storage? –Possible add-on opportunity Do you want to be able to move/failover VMs from one host to another? Do you have any plan in place for Disaster Recovery? –Possible add-on opportunity 27

Tech Data Services

TD OnCall Services for Virtualization 29 Server Installation VMware Installation (site location dependent) Preventative Maintenance Contracts Break / Fix for Emergency or Non- Emergency VMware Often Means Retiring Physical Servers 100% Safe Data Destruction with Guarantee Full Time, Temp-to-Hire, Contract Virtualization (VMware, Citrix, etc.) Engineers x

We help resellers find their way through the certification and authorization mazes and save time! Strategic relationships with 40+ training organizations Over 150 locations helps reduce travel No minimum requirements or contracts Most training providers require customers to prepay for classes We help resellers extend annual budgets with pre-paid training accounts Training Roadmaps Multiple Training Vendors From One Source Pre-negotiated Discounted Rates Purchase Training with TD Credit Terms TD Education – Helps Resellers with… 30 x75002

Summary and Conclusion

In Summary - Major virtualization vendors 32 VMWare – Offers both Hypervisors Type 1 and Type 2 VMware Workstation, VMware Server vSphere and VMware View for Servers and desktops Citrix – Offers a product named Xenserver for server virtualization and Xendesktop For desktop virtualization Microsoft – Virtual Server and Virtual PC are Type 2 Hypervisors Hyper-V which is a part of Windows 2012 server OS Oracle – Oracle VM RedHat – XEN IBM – POWERVM

In Summary – Topics covered Virtualization History Virtualization Overview Why Virtualize? How Virtualization Works Virtual Infrastructure Suggested questions to help enable the sale TD Services for possible add-on sales

The Difference In Distribution