1 MMOG/LE Survey Results Thierry Koscielniak Odette Programme Manager

2  Survey administered in March/April 2007  Over 160+ survey respondents ▪North America ▪Europe ▪China  Respondent demographics ▪Tier 1, Tier 2, Tier 3 and Aftermarket ▪Large, Midsize and Small Companies ▪Implementation time was from 1 to 3+ years  Management commitment was not considered in the survey AIAG and Odette MMOG/LE Survey

3  Delivery accuracy  Line disruption/stoppage  Line shortages/rework  Part Traceability  Reduced manual entry  Data accuracy  Overall supplier rating  Ability to meet ISO/TS  Ability to gain new business  Ability to keep existing business  Ability to support lean implementation No Change Performance Greatly Decreased Performance Greatly Increase Survey Rating Scale Indicate customer and supplier performance improvement in the following categories:

4 1. Data accuracy 2. Ability to support Lean 3. Overall supplier rating 4. Delivery accuracy 5. Reduced manual entry 6. Line disruption/stoppage 7. Part traceability 8. Inventory control 9. Line Shortages 10. Ability to meet ISO-TS Ability to gain new business 12. Ability to keep new business Results Customer Service Internal Operations Strongest Correlation to Perception of MMOG/LE Driving Overall Improvement

5 1. Ability to meet ISO TS Ability to keep existing business 3. Data accuracy 4. Ability to support lean (Tier 1) 4. Overall supplier rating (Tier 2-3) 5. Inventory Control Regardless of Tier: Top Five Performance Improvements: Tier 1 and Tier 2-3

6 1. Data accuracy 2. Ability to meet ISO TS Ability to keep existing business  Large suppliers also indicated data accuracy and inventory control  Midsize suppliers also indicated ability to support lean implementation  Small suppliers also indicated overall supplier rating  Midsize and small suppliers also indicated ability to gain new business Regardless of Size: Top Five Performance Improvements: Large, Midsize and Small Companies

7 1. Data accuracy 2. Ability to meet ISO TS Ability to keep existing business  Less than 1 year also indicated ability to support lean and inventory control  1-2 years also indicated inventory control  2-3 years also indicated delivery accuracy and line shortages  3+ years also indicated reduced manual entry and inventory control Regardless of Time Implemented: Top Five Performance Improvements: By Time Implemented

8  Received large improvements and are ready to accepted a new challenge  Valuable tool for driving continuous improvement  MMOG/LE is used as a guideline for what we should be doing and confirms areas of opportunity  Redundant with ISO-TS16949  Difficult to complete for a small company  Make it more friendly and short Survey Comments from Respondents

9  Meeting customer requirements and data accuracy are consistent benefits regardless of time implemented, company size or tier  The longer MMOG/LE is used the more positive facility performance change in almost every category each year, even after 3+ years ▪MMOG/LE is an investment in first year of implementation ▪Continuous improvement is a journey not a destination  Minimal differences in survey results whether the facility was located in North America or Europe ▪MMOG/LE performance improvements are consistent world-wide General Findings