Organising for Success - The UK National Audit Office From paternalism to professionalism Presentation by Bill Burnett Regional Workshop, Addis Ababa,

Slides:



Advertisements
Similar presentations
Business Partnership Model Aligning HR Service with organisation strategy.
Advertisements

Impact of the evaluations and follow-up activities M. Assunção, 13 October 2008 EUA Institutional Evaluation Programme, Workshop for Universities: round.
EP Roles and Responsibilities for non legal advisers leading teams including lawyers. Michael Perkins TEP – Special Counsel.
Strategic Value of the HR Function Presentation by
Developing an Evaluation Strategy – experience in DFID Nick York Director – Country, Corporate and Global Evaluations, World Bank IEG Former Chief Professional.
Debt Management Strategy: Governance and Transparency
Parvaneh Rabiee, Kate Baxter, Gillian Parker and Sylvia Bernard RNIB Research Day 2014: Rehabilitation and social care RNIB, 105 Judd Street, London 20.
CFO Model December 2007 Bill Matthews A/Executive Director Government Accounting and Policy Office of the Comptroller General.
Development of internal control: methodology and responsibility
Self directed support and personal budgets: enabling risk, ensuring safety.
IS Audit Function Knowledge
Appraisal and Development of Information Systems Audit Staff By: Lea Sulaiman Saputra D1555.
Quality evaluation and improvement for Internal Audit
Compliance Policy & Procedures An Overview for Staff Prepared by MSM Compliance Services Pty Ltd.
Symposium: Devolution and Diversification University of Derby Friday 17 th March 2006 (St. Patrick’s Day)
1 Implementing an External Audit Reform Program  A country case study Uganda Presented by: John F. S. Muwanga Auditor General of Uganda May 24, 2003.
Business Leadership: Management Fundamentals
21 st Century Maricopa Review of Process Human Resources Projects Steering Team Meeting May 12, 2010.
1 Jon Whitfield Agency CEO Head of Government Internal Audit.
Developing a Partner Reward Strategy – to build competitive advantage Peter Scott Consulting
Human Capital by Awa Thiongane UNECA/ACS Workshop Review of RRSF Implementation.
BA 351 Managing Organizations
When we think of RE, we tend to think of Religion and sometimes ethnicity. Jobwise we think of maybe a priest or a vicar. However, RE has many more core.
PEM-PAL - 2nd Internal auditors’ Community of Practice Workshop
Seminário O controle interno governamental no Brasil Velhos Desafios, Novas Perspectivas 14 a 16 de Maio Iguassu Resort – Foz do Iguaçu - Paraná International.
Improving Corporate Governance in Malaysian Capital Markets – The Role of the Audit Committee Role of the Audit Committee in Assessing Audit Quality.
0 Kestutis Rekerta Strategic Planning Division, Government Office of Lithuania World Bank Workshop, Bratislava, September 6, 2006 STRATEGIC PLANNING IN.
WORKING EFFECTIVELY IN AN INFORMATION TECHNOLOGY ENVIRONMENT
BALANCED SCORECARD WORKSHOP ROLLOUT FOR SOUTH AFRICAN NATIONAL PARKS.
HR & SERVICES DEPARTMENT PRESENTATION TO NEWLY ENGAGED EMPLOYEES AT THE ORIENTATION PROGRAMME – February 2015.
Allied Health Professions Learning Needs Analysis and Workforce Planning Workshop 7 th May 2010 Lesley Barrowman Senior Professional Officer.
Is a systematic process of evaluating and managing employee performance in order to achieve the best outcomes for a business PERFORMANCE MANAGEMENT.
BALANCED SCORECARD WORKSHOP ROLLOUT
Children’s Trust Network 19 October 2011 Developments in Safeguarding Anthony May Corporate Director for Children, Families and Cultural Services.
Workshop on Implementing Audit Quality Practices March 2006 Building Quality into the Financial Audit Process The NAO’s experience Gareth Caller.
1 National Executive Forum on Public Property 6 th Annual Conference, Vancouver, 9-10 May 2003 Making PPPs work – the property profession’s role Louis.
© OECD A joint initiative of the OECD and the European Union, principally financed by the EU. Quality Assurance José Viegas Ribeiro IGF, Portugal SIGMA.
Republic of the Sudan The National Audit Chamber (NAC) Presentation to: INTOSAI Capacity Building Committee (CBC) Stockholm – September 8, 2015.
Coaching for Organizational Improvement and Leadership Enhancement: Supervisory Training To Enhance Practice (STEP) Program Overview Monico Whittington-Eskridge,
World Bank Institute Regional Workshop for Anglophone Africa on Auditing and Financial Accountability Addis Ababa KEY ISSUES IN CREATING AN EFFECTIVE INTERNAL.
Business Planning Based on Presentation for Client Workshop, March 2004.
1 P.AG. KENYA PASTORS & STAFF PROVIDENT FUND. DUTIES OF A SCHEME ADMINISTRATOR.
HELPING THE NATION SPEND WISELY Public Sector Accountability and Auditing in the UK ROLE OF NATIONAL AUDIT OFFICE & RELATIONSHIP WITH PARLIAMENT for Distinguished.
PEM PAL, Moldova Dobrinka Mihaylova.  The role of internal audit in improving governance in the public sector  Why managers should care about internal.
External Auditing in Difficult Settings John F S Muwanga FCCA, CPA(U) Auditor General, Uganda Regional Workshop Towards Auditing Effectiveness May
CHE Business Plan Mission The mission of the CHE is to contribute to the development of a higher education system that is characterised by.
The Manager and Change. Phases in Change Recognition 1. 1.Recognise the need 2. 2.Create a vision 3. 3.Gain Support Mapping 4. 4.Analyse the context 5.
Central Executive Restructuring: An Introduction to the Plans
Workshop on Implementing Audit Quality Practices Working Group on Audit Manuals and Methods March 2006 Vilnius (Lithuania) Hungarian Experiences.
Influencing the ethical context of your organisation Speaker: June Smith, Partner Company: The Argyle Partnership Lawyers Date: 22 November 2006.
Re-Engineering and Re-Organisation of the Revenue Management Function Project Overview August 2007.
Case Study 1 - Uganda AN ANALYSIS OF UGANDA PAC FOR BENCHMARKING 1 DECEMBER 2014 – INTERCONTINENTAL HOTEL, O.R INTERNATIONAL AIRPORT.
Embedding Carbon Management within Public Sector Organisations 17 th November 2015.
© Copyright 2013 Signify Enterprise.com. All rights reserved Executive Summary March 2015.
HRD IN GOVERNMENT ORGANIZATIONS AND PUBLIC SECTOR SUBMITTED TO: Ms. KAMALPREET KAUR SUBMITTED BY: PRABHJOT KAUR M.COM FINAL(3001)
1 Planning and Programming for Effective Use of External Audit Resources Victor Rezendes Managing Director Strategic Issues U.S. General Accounting Office.
Internal Auditing Effectiveness
Summary of Resolutions & Best Practice Guide By Hon. Kagiso Molatlhegi, MP. BOTSWANA PUBLIC ACCOUNTS COMMITTEE1.
ESTABLISHING A PERFORMANCE MANAGEMENT SYSTEM A Paper by Harry Hatry and Ritu Nayyar-Stone Presented by Joel Turkewitz.
Managing private sector advisers Training event on PPP programming and process management 27 May 2008 Twinning Project CZ/2005/IB/FI/04 Mikko AJ Ramstedt.
Gareth Hill Careers Adviser Introduction to Swansea Employability Academy.
ORGANIZATION CAPACITY ASSESSMENT (2013) Produced in April 2013.
Scottish Local Authority Chief Internal Auditors Group Conference - June 2013.
TYNE AND WEAR FIRE AND RESCUE SERVICE ‘Creating The Safest Community’ Evaluation in the Fire and Rescue Service Vicki Parnaby.
Government Internal Audit Career
Country Level Programs
IMPLEMENTATION OF AUDIT ASSISTANCE TOOLS IN THE SAO OF LATVIA
Otgonchimeg Naranchuluun November 2013
Performance Management UK Case Study
HR AUDIT (An Early Evaluation System) (An Early Evaluation System) S.Jayaprakash., M.Sc (IT), PGD.HRM, DLL & AL.
Presentation transcript:

Organising for Success - The UK National Audit Office From paternalism to professionalism Presentation by Bill Burnett Regional Workshop, Addis Ababa, May 2003

The Good Old days - the NAO in the 1970s NAO predecessor is a Government Department Staff highly regarded and feared but known only within the Civil Service Work is optional Most staff join for a life-time career Focus on clear point-hunting role Clear criteria for measuring success - an individuals contribution to the annual report

Key dates Crown Agents Scandal Adoption of Professional training Management Review John Bourn appointed Auditor General

1978 Management review NAO’s Peer review with expert advice New Policy Division - NAO’s twinning project with long term advisers from Arthur Andersen (!) l Change the audit law l Develop new approaches to Financial Audit including training all staff l Develop new audit manual and documentation system

The NAO Act 1983 Created the NAO as a separate non government organisation Gave legal backing to Value for Money Reports Allowed NAO to publish VFM reports separately from the accounts Gave Parliament the responsibility to fund the office

The NAO in 1988 faced many problems Poor internal efficiency Excessive delays presenting reports Limited use of IT Lack of appropriate skills Unknown outside Whitehall Lack of follow up of work

The NAO in 1988 faced many problems Very hierarchical structure Compartmentalised audits Poor internal communication Inward Looking organisation - we know best and are the best Poor Management of people

Obstacles to change Awareness of the problem Organisational structure Control and reporting system Professional conservatism & culture l Middle and senior managers l Staff Legal responsibilities

How to respond to these problems? Change model l Evolution rather than revolution l Adaptation rather than transformation A long-term perspective to change l People l Process l Technology

Actions taken - People Early retirement of staff Influx of new staff from outside the organisation New organisational structure Reduction of layers of Management New performance appraisal system

Actions taken - People Reduction in permanent staff & increased use of consultants Greater team working Investment in people l Training l Personal Development l Self Appraisal Outward secondments

Actions taken - Processes Introduction of job costing Internal and external accountability processes l targets set for direct and indirect work l focus on efficiency and timeliness l Who audits the auditors? l External review Focus on quality

Actions taken - Technology Introduction of office-wide IT systems Use of Computer Assisted Audit Techniques Migration to mobile computing Team 21 software

Actions Taken - Relationships Parliament Clients Media Public

Has it worked? Improved efficiency, effectiveness, timeliness and quality Increased public profile and professional recognition Better qualified and motivated staff

But more work is needed Audit is dynamic and must keep up with changes in Government Constant pressure to retain high quality staff Communication and staff management a constant problem Culture changes very slowly

Questions?