Mt. SAC Class Pass Presenters: Chuong Tran & Heather Zhang

What is a Class Pass? The Class Pass – also called TAP (Transit Access Pass) - is a reusable electronic farecard that students can just tap on the farebox when they aboard on a Foothill Transit bus. The Class Pass – also called TAP (Transit Access Pass) - is a reusable electronic farecard that students can just tap on the farebox when they aboard on a Foothill Transit bus.

Agenda About Mt. San Antonio College About Mt. San Antonio College Background of the project Background of the project Requirements Requirements Implementation Issues Implementation Issues Solutions - Demo Solutions - Demo How The Program Was Launched How The Program Was Launched Results and Benefits of the program Results and Benefits of the program Q & A Q & A

About Mt. San Antonio College Also known as Mt. SAC Also known as Mt. SAC Located in the City of Walnut – about 30 miles east of Los Angeles Located in the City of Walnut – about 30 miles east of Los Angeles Among the largest community colleges in California Among the largest community colleges in California Has approximately 35,000 Credit Students and 43,000 Non-credit Students Has approximately 35,000 Credit Students and 43,000 Non-credit Students

Background This is a Pilot program based on a mutual desire of Mt. SAC and Foothill Transit to increase students’ usage of public transportation to and from the College. This is a Pilot program based on a mutual desire of Mt. SAC and Foothill Transit to increase students’ usage of public transportation to and from the College. The Pilot program is effective for three major terms (Fall 2013, Spring 2014, and Fall 2014). The Pilot program is effective for three major terms (Fall 2013, Spring 2014, and Fall 2014).

Requirements A process had to be built to quickly verify that a student was enrolled in a credit course A process had to be built to quickly verify that a student was enrolled in a credit course Passes had to be recorded and tracked so students couldn't obtain multiple passes. Passes had to be recorded and tracked so students couldn't obtain multiple passes. Files would need to be created and sent to Foothill Transit so that they can activate and deactivate a pass according to the a student’s registration status. Files would need to be created and sent to Foothill Transit so that they can activate and deactivate a pass according to the a student’s registration status.

Implementation Issues Had just 10 weeks to develop and implement Had just 10 weeks to develop and implement Due to the reorganization of the Bursar’s Office, The bus passes need to be distributed by another Office. Due to the reorganization of the Bursar’s Office, The bus passes need to be distributed by another Office. Two offices being considered: Students Association and the Bookstore. Two offices being considered: Students Association and the Bookstore. Some Staff at Bookstore are not classified employees and don’t have access to, and were not trained for, Banner Systems. Some Staff at Bookstore are not classified employees and don’t have access to, and were not trained for, Banner Systems. Where should the TAP number be stored? Where should the TAP number be stored?

Where to store the TAP number? The Transit Access Pass (TAP) number is populated on the SPAIDEN form - Additional Identification tab. The Transit Access Pass (TAP) number is populated on the SPAIDEN form - Additional Identification tab.

Solutions Created a self-service page that requires no knowledge of Banner System to activate the Class Pass. Created a self-service page that requires no knowledge of Banner System to activate the Class Pass. Bookstore was chosen to distribute the Class Pass because it is located at a better location, and may help generate more revenues for the college. Bookstore was chosen to distribute the Class Pass because it is located at a better location, and may help generate more revenues for the college. IT automates the processes that create files containing all the necessary data and transfer them to Foothill Transit’s Metro server via SFTP. IT automates the processes that create files containing all the necessary data and transfer them to Foothill Transit’s Metro server via SFTP.

Solutions (cont…) The self-service web page: Validates inputs Validates inputs Minimum keystrokes Minimum keystrokes Check Student’s Registration Status Check Student’s Registration Status Require no knowledge of Banner Systems Require no knowledge of Banner Systems Ease of use Ease of use Allow the input and/or update of the TAP card on an individual student. Allow the input and/or update of the TAP card on an individual student.

Things Needed A TAP card and a Mt. SAC Student ID A TAP card and a Mt. SAC Student ID

Things Needed (cont.) A device provided by Foothill Transit to activate the TAP cards using an analog phone line A device provided by Foothill Transit to activate the TAP cards using an analog phone line

Things Needed (cont.) A USB Card Swiper A USB Card Swiper

Things Needed (cont.) A USB TAP Card Reader A USB TAP Card Reader

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Files Delivered 1.New Card List 2.Drop Card List 3.Auto Load list

1. New Cards File Run daily, 1 st day of distribution through last day of semester. Run daily, 1 st day of distribution through last day of semester. Contains the list of Student IDs associated with the TAP cards activated (or replaced) in the previous day. Contains the list of Student IDs associated with the TAP cards activated (or replaced) in the previous day.

2. Drop Cards File Run daily Run daily Contains the list of students who withdraw from all classes, and therefore, their TAP cards need to be deactivated. Contains the list of students who withdraw from all classes, and therefore, their TAP cards need to be deactivated.

3. Auto Load File This is used for reloading next semester passes. This is used for reloading next semester passes. Containing the list of students who register for the new semesters and have already received the TAP cards. Containing the list of students who register for the new semesters and have already received the TAP cards.

Automated Files Transfer Process

Pilot Program Launched

Results of the Pilot Program

Benefits of the Pilot Program Over 6,300 students received free transit passes Over 6,300 students received free transit passes Dramatically increased the use of mass transit by students Dramatically increased the use of mass transit by students Decreased congestion, improved parking availability Decreased congestion, improved parking availability Improved the environment by reducing emissions. Improved the environment by reducing emissions.

Conclusions Very successful Pilot program Very successful Pilot program Effective and simple technical solutions Effective and simple technical solutions Beneficial to the campus community Beneficial to the campus community Improve traffic around the campus Improve traffic around the campus Improve the environment by reducing emissions Improve the environment by reducing emissions

Questions and Answers

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