National Qualification – Partnership for Progress Working together to achieve technical excellence

National Qualification – Partnership for Progress Progress to date NQ Pilot started on lst April Local Authorities participating 14 Trained Assessors 25 Candidates

National Qualification – Partnership for Progress The next phase Identify potential NQ candidates and Assessors for 2014 live launch Ensure successful completion of GRO e- learning modules (evidence only valid for 1 year) Embed technical assessments

National Qualification – Partnership for Progress Information about the NQ on the LRSA website

National Qualification – Partnership for Progress

National Qualification – Partnership for Progress Modules 1, 2 & 3 Module 1: Customer service Module 2: Understanding local government Module 3: Using Information Technology Sources of evidence Generic e-learning Written answer Witness testimony Professional discussion

National Qualification – Partnership for Progress Module 4: Delivering Registration Services Sub-divided into 7 sections: 4(i) Births; 4(ii) Deaths; (4iii)Stillbirths; 4(iv) Marriage; 4(v) Civil Partnership; 4(vi) Certificates & counter-fraud; 4(vii) Conducting statutory ceremonies.

National Qualification – Partnership for Progress Sources of Evidence GRO E-learning modules Levels 1 and 2 Technical Assessments GRO Handbooks Local Authorities generic e-learning modules for Data Protection; Freedom of Information; Equality & Diversity; Outlook, etc.

National Qualification – Partnership for Progress GRO e-learning Developed interactive modules to form an e- Learning suite e-Learning modules sit alongside classroom based modules already available on the Registrars website 23 e-Learning modules 10 Level 1 Knowledge Assessments 10 Level 2 Knowledge Assessments

National Qualification – Partnership for Progress Each module states module objectives.

National Qualification – Partnership for Progress …and the appropriate legislation for the topic.

National Qualification – Partnership for Progress

Summary of learning scenarios throughout the module.

National Qualification – Partnership for Progress

GRO e-learning - Assessment level Assessment level 2 -

National Qualification – Partnership for Progress Technical Assessments Purpose: Used within the framework of the new National Qualification as evidence of competence in a variety of technical registration situations. Used as a measure of performance to drive up technical standards nationally.

National Qualification – Partnership for Progress Templates available Births (including declarations) Birth re-registrations Deaths Notices of Marriage / Civil Partnership Marriage Ceremony & Registration Nationality Checking Service Copy certificates Civil Partnership Registration Citizenship ceremonies

National Qualification – Partnership for Progress Step-by-step

National Qualification – Partnership for Progress What do the scores mean?

National Qualification – Partnership for Progress GUIDANCE NOTES Available on the LRSA and GRO websites are: Detailed guidance notes giving step-by-step instructions Blank templates Feedback forms

National Qualification – Partnership for Progress Why bother? If we can get this right, it provides a very powerful tool which drives the professionalism that is our business

National Qualification – Partnership for Progress Questions