1 Consumer Financial Education – Centre of Best Practice Janete Nel September 2014

Consumer Financial Education Standing Committee  12 Committee members: oAllan Gray Ltd, Absa Financial Services Ltd, Assupol Life, Hollard Life Assurance Company Ltd, Liberty Group Ltd, MMI Holdings Ltd, Old Mutual (SA) Ltd, Sanlam Ltd,  Report to Transformation, Skills Development & Education Board Committee  Promote ASISA’s intent of Foster the Future  Facilitate financial inclusion through provision of consumer financial education  Complementary (execution arm) to ASISA Foundation  Become a Centre of Best Practice for members & stakeholders 2

Centre of Best Practice  Objective... drive financial inclusion and social transformation through consumer financial education  Audience – start with FSC aligned target market then increase reach to wider market  What will success look like: oASISA member buy-in & participation oIncreased investment to the Foundation oShowcase value of collaboration – increased impact oShare best practice around learnings 3

Activities (Proposed)  Industry endorsed check list for FSC annual auditing purposes  Create basic templates, e.g. supplier proposal & briefing docs  Identify consumer challenges and how to address these … based on results of FSB surveys  Guideline for members on how new legislation may impact consumers & programmes  Develop basic M&E framework with recommended indicators for measurement  Gather, collate & publish activities of members  Develop database of service providers 4

THANK YOU 5