Added value - of self-assessment for the quality of public organisations' performance Logo of the organisation 6th European CAF Event Rome, 14 november.

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Added value - of self-assessment for the quality of public organisations' performance Logo of the organisation 6th European CAF Event Rome, 14 november 2014 Even Fossum Svendsen Deputy Director Education Nord-Trøndelag County Administration Norway

Culture for quality Logo of the organisation Since 2006, the awareness and climate for assessment have changed tremendously Today, the schools are developed and managed by facts and numbers Organisational knowledge Widespread knowledge of quality tools/CAF «Out of school-activity» Internal Quality Conference CAF is fun!

Involvement of people Logo of the organisation Investigating strengths and weaknesses SAG is the «quality advisers» of the school Prioritising challenges Participation in change processes Following up actions Building accountability Top down and bottom up

Better overview over strenghts, challenges and prioritised actions Logo of the organisation

Identified challenges (all schools 2014) VS planned actions ChallengesActions

Logo of the organisation Our results

Logo of the organisation Our results