Integrated Workforce Demonstrator Site Assistive Technology

Presented by Carole Greaves; Occupational Therapist, Adult Care, Rochdale Borough Council Catherine Saunders; Occupational Therapist, Intermediate Care, Pennine Care Fiona Nuttall; Transformational Lead (OD), Rochdale Borough Council

Training Elements

Hard Data Numbers of staff participating in a comprehensive training programme to enable AT to be considered first in all cases Initially 839 staff for the online awareness course across multiple organisations, services and professions 217 staff attended “trainer led” sessions from an exceptional wide range of organisations, services and functions, including Health, Social Care, voluntary sector and those in others where there are links to potential health and social care service users, e.g. Fire and Rescue Service, Police etc

Training Needs Analysis (TNA) Systemic knowledge A holistic approach to the use of AT Referral processes Review processes Hardware knowledge An understanding of the range of hardware available The applicability of that hardware as a solution for patients’/service users’ needs Implementation knowledge Understanding charging where applicable Understanding maintenance and set-up of hardware and other apps Problem solving with kit in situ

Roles and Levels of Staff Referral roles District Nurses, Community Matrons, OT’s, Social Workers, Assessment workers Understanding of functionality of AT as a solution/addition to community-based support Advice and Information roles Support Planners, ‘front door’ admin staff, voluntary sector workers e.g. Age Concern, Housing providers, GP’s, Community Pharmacists Knowledge of the types of services/kit available either for home purchase or through mainstream service providers (Health and Social Care or Housing). Benefits to end user. AT Service delivery roles Occupational therapists, HIA staff, Extra Care Housing Detailed understanding of what is available, how it improves outcomes for users, evidence –based understanding of benefits for user, positive impacts on service need, problems solving AT solutions

Next Phases Training elements

What worked well, and not so well? Collaboration Cooperation Increase in referrals Resource planning Infrastructure