VLERICK SALES CLUB SUMMARIES DEVA RANGARAJAN
© Vlerick Business School LIST OF SESSIONS Steps in strategic selling What are the different roles in strategic selling Sales and Marketing? Merchandizing Building a Planogram Key account management Category Management Shopper based design CRM Usage Ethical Issues 2
© Vlerick Business School KEY LEARNINGS SESSION 1: STEPS IN STRATEGIC SELLING The following steps are needed if you have to strategically sell: 1.Need Identification 2.Features of your product + Needs of the customers = Customer benefits 3.Summarize the benefits at the end of the call 4.Handle objections 5.Close the deal 6.After sales service 3
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