p1 of 57

p2 of 57 Non-profit, volunteer organization

p3 of 57 An international organization

p4 of 57

p5 of 57 Lynne Marks, AICI CIM

p6 of 57 Lynne Marks, AICI CIM London Image Institute, USA

p7 of 57 Riet de Vlieger, AICI CIP Image Companion, Netherlands

p8 of 57 Christina Ong, AICI CIM Imageworks, Singapore

p9 of 57 Deborah King, AICI CIP Final Touch Finishing School, USA

p10 of 57 Kimberly Law, AICI CIP Personal Impact International, Canada

p11 of 57 Lilian Bustamante, AICI CIP Desarrollo Profesional e Imagen Personal, Chile

p12 of 57 Patrick Chun Greenwood Multimedia, Canada

p13 of 57 Introduction

p14 of 57 Vision To support professionals from around the world to interact in a universally acceptable and civil manner.

p15 of 57 Mission To provide the global standard in soft skills: professional presentation and business etiquette, bridging the gap between cultures.

p16 of 57 Who We Are IITTI establishes guidelines for testing of business etiquette and appearance in the professional marketplace worldwide.

p17 of 57 TARGET MARKETS Job Seekers College and University Graduates HR Professionals Employers of Organizations and Multinationals CHINA AND ASIA INDIA LATIN AMERICA

p18 of 57 IITTI PROVIDES Universally applicable standards and guidelines Online tests Measurement of professional soft skill competence

p19 of 57 Nanyang Technological University, Singapore writing the IITTI Exam

p20 of 57 THE NEED - Confusion of acceptable workplace standards - Organizations set their own policies and codes - No standardization across all industries and cultures - Multinationals have no single standard on which to build a global culture

p21 of 57 “Graduates have excellent technical skills but lack in soft skills” What Employers Say...

p22 of 57 Harvard study on soft skills A new role called "CHRO" or Chief HR Officer

p23 of 57 McDonald's study on soft skills Worth £88bn in UK alone!

p24 of 57 BENEFITS TO TRAINERS Independent assessment tool to use with groups and individuals Standards & Guidelines (S&Gs) curriculum lends structure, professionalism and credibility to your programs

p25 of 57 Patrick Chun

p26 of 57 Who's who?

p27 of 57 Associates – people who advocate IITTI in their own city

p28 of 57 Associates – people who advocate IITTI in their own city Ambassadors – like Associates but advocate over a country or a wide region

p29 of 57 Proctors – people who overlook students during exam

p30 of 57 Proctors – people who overlook students during exam Contributors – an open forum of industry experts who help IITTI with ideas and accurate information

p31 of 57 Testing Centres:

p32 of 57 Testing Centres: Universities

p33 of 57 Testing Centres: Universities U. of Texas

p34 of 57 Testing Centres: Universities Commercial Testing Centres U. of Texas

p35 of 57 Testing Centres: Universities Commercial Testing Centres U. of Texas Castle

p36 of 57 Testing Centres: Universities Commercial Testing Centres Companies ("in-house") U. of Texas Castle

p37 of 57 Testing Centres: Universities Commercial Testing Centres Companies ("in-house") U. of Texas IBM Castle

p38 of 57 Testing Centres: Universities Commercial Testing Centres Companies ("in-house") Independent Testing Division of Image Training Schools U. of Texas IBM Castle

p39 of 57 Testing Centres: Universities Commercial Testing Centres Companies ("in-house") Independent Testing Division of Image Training Schools U. of Texas IBM Versa in Peru Castle

p40 of 57 Testing Centres: Universities Commercial Testing Centres Companies ("in-house") Independent Testing Division of Image Training Schools U. of Texas IBM Versa in Peru Video-tape of exam Castle

p41 of 57 More about Proctoring & Testing Centres:

p42 of 57 What do the exam questions look like?

p43 of 57 a. Always wear a suit. b. Dress one category more formal than the client. c. Dress one category less formal than the client. d. Dress in the same category as the client.

p44 of 57 a. The eldest guest b. The guest with the highest business rank c. The guest in government or public office d. The guest who's father owns the company

p45 of 57 How To: Set Up Exam

p46 of 57 The Standards & Guidelines (“S&Gs”)

p47 of 57 The Standards & Guidelines (“S&Gs”) Develop your own IITTI training program

p48 of 57 The Standards & Guidelines (“S&Gs”) Develop your own IITTI training program Apply for S&Gs Application form in Image Consultant Manual

p49 of 57 What are IITTI Exam Passes?

p50 of 57 What are IITTI Exam Passes?...like iTunes Cards!

p51 of 57 What are IITTI Exam Passes? ● Students can buy directly from IITTI

p52 of 57 What are IITTI Exam Passes? ● Students can buy directly from IITTI ● AICI members buy at a discount

p53 of 57 AICI members buy at a discount

p54 of 57 Docs?

p55 of 57 We have manuals! Image Consultant Proctor / Test Centre Student HR / Employer

p56 of 57 We have manuals! Image Consultant Proctor / Test Centre Student HR / Employer School Area "About Us" Area Student Area Employer Area

p57 of 57 Questions?