Benchmarking for Improved Water Utility Performance.

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Presentation transcript:

Benchmarking for Improved Water Utility Performance

Benchmarking Water Services

Contributing Partners UNESCO-IHE USP of Brazil CEPT University of India NWSC of Uganda Vewin/CDC of the Netherlands

Topic 5: Institutionalisation of Benchmarking (2) Benchmarking by Regulators

Voluntary (by utilities) Mandatory (by regulator) Implementation national policies: depends on cooperation utilities prescription of related indicators can be enforced and incentivized Ѵ ѴѴѴѴ Participating utilities: volunteering utilities only all utilities Ѵ Ѵ Incentives for performance improvement: name and shame carrot and stick options Ѵ Ѵ

Benchmarking by Regulators Benchmarking by the Zambian Regulator - NWASCO Source: NWASCO 2009

Benchmarking by Regulators Source: NWASCO 2009 Benchmarking by the Zambian Regulator - NWASCO

Benchmarking by the Kenyan Regulator - RWASEB Performance indicators and benchmarks Source: WASREB 2011 Benchmarking by Regulators

Source: WASREB 2011 Benchmarking by Regulators Benchmarking by the Kenyan Regulator - RWASEB

Benchmarking by the UK Regulator - OFWAT ‘’at present we regulate a large monopoly industry using comparative competition. We use comparative competition to encourage each company to meet the standards of the best performers Source: Ofwat 2009a Benchmarking by Regulators

Benchmarking by the UK Regulator - OFWAT OPA Source: Ofwat 2009b Benchmarking by Regulators

Benchmarking by the UK Regulator - OFWAT Greenhouse Gas Emissions per unit volume of water treated Source: Ofwat 2009b Total emissions: 3.7 mln ton CO2e/yr Benchmarking by Regulators

Benchmarking by the UK Regulator - OFWAT Climate change agenda: mitigation measures approved by the regulator as part of the future watsan charges for Source: Ofwat 2009d i.e. – 15% Benchmarking by Regulators

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