PORTAL OF OPPORTUNITY
A CONTENT (R)EVOLUTION Information + Browsing 1990s Distribution + Content Communication + Searching Networking + Sharing Web Dependency Online content consumption has evolved from early experimentation to absolute dependency Insight based on: The Driving Forces of Online Content Consumption, The Nielsen Company; Competitive Strategy In The Age Of The Customer, Forrester Research Inc. Web Dependency
FROM CUSTOMER-CENTRIC TO CUSTOMER-OBSESSED …the only successful strategy in the age of the customer is to become customer-obsessed—to focus your strategic decisions first and foremost on customer knowledge and retention. Source: Competitive Strategy In The Age Of The Customer, Forrester Research inc “ ”
SUPPORTING TODAY’S WEB DEPENDENCY Search Lifestyle News s News Local Local Local Local Enternainment Social Messenger r Banking Banking Banking Banking Entertainment Blogging Sports Tech Reviews Reviews Dating Video Video Video Travel Autos Music Movies Diet Career Games Shopping Auctions Weather Chat Call Research Research Sport Apps Apps Movies Health Health Health Politics Politics Politics Politics Politics Lifestyle Local Banking Video Search Diet Games Banking Autos Career Shopping Auctions Chat Apps Entertainment
SUPPORTING TODAY’S WEB DEPENDENCY Search Lifestyle News Sport Local Local Local Local Enternainment Social Messenge r Banking Banking Banking Banking Photos Blogging Sports Tech Reviews Reviews Dating Video Video Video Travel Autos Music Movies Diet Career Games Shopping Auctions Weather Chat Call Research Research Study Apps Apps Pets Health Health Health Politics Politics Politics Politics Politics Crafts
AND FOR BRANDS… As more people shift time online, the companies best positioned to monetize this trend are companies that aggregate audiences. Laura Martin, Needham Co “ ”
MAKING BRANDS PART OF THE CONVERSATION Connecting consumers to audiences and advertisers to content Search Premium content Social networks
SOCIALLY RELEVANT
SMART, UP-TO-THE-MINUTE CONTENT
MSN THE PERFECT CANVAS TO TELL YOUR STORY Deliver advertising experiences for the right audience, at the right time, at scale
CREATIVE AT THE CORE …bring together the full range of the latest interactive tools and technologies, drawing on the robust capabilities of the Internet to deliver sight, sounds and motion, with social underpinnings—all at scale. Brands have wanted this to happen for a long time, and it is. Randall Rothenberg, CEO and President IAB THE SIDEKICKTHE BILLBOARDTHE PUSHDOWN THE FILMSTRIPTHE SLIDERTHE PORTRAIT THE FILMSTRIP “ ”
CONNECTING ACROSS SCREENS 25% 5% 10% 15% 20% total Xbox LIVE users When Mobile peaks EVENING MSN ® page visits pick up where Xbox LIVE ® usership tapers off DAYTIME 6% 5% 4% 7% total PVs 1% 2% 3% Focus on Xbox LIVE night owls LATE NIGHT Combine screens to reach your audience with a consistent message throughout their day Source: Omniture, Mobile Page Views June1st – June 15, 2011; Nielsen NPM, April Measures by % of total page views and active users.
CONNECT AT SCALE TO THE AUDIENCE THAT IS RIGHT FOR YOU 50+ markets 27 languages 523m unique users per month 400m videos served 21bn minutes per month 22bn page views per month Source: comScore Media Metrix, 3 Month Avg. Ending December 2011, Worldwide
MEASURING IMPACT IMPACT AND MEASUREMENT SAMSUNG GALAXY TAB CASE STUDY PC campaign 15m+ Impressions Messenger interaction panel 19%+ Interaction rate Rich Media campaign on mobile 35%+ Interaction rate
MSN: CONTENT EVOLVED Best of the web Customer obsessed Creative storytelling Real-time, agile content strategy Innovating with advertisers
MSN: YOUR STORY STARTS HERE
APPENDIX GLOBAL REACH Microsoft Sites + Skype together reach more than 990 million consumers globally Canada 25m United States 187m Latin America 118m MEA 87m Europe 309m Asia Pacific 279m Source: comScore Media Metrix, December 2011
APPENDIX GLOBAL REACH Microsoft Sites + Skype together reach MORE audience than Facebook, YouTube, Yahoo! and AOL Source: comScore Media Metrix, December 2011
APPENDIX THE WORLD IS CHANGING FromTo People Mostly offline, separate onlineDigital and physical worlds blend Devices TV + PCTV + PC + Phone + Tablet Digital Journey Portals + SearchSocial + Commerce + Video + Apps Engagement Anonymous + IndirectAuthenticated + Direct IT Enterprise-focussed, internal systemsCustomer-orientated, cloud-based Marketing Domain of the CMOCMO + CIO collaboration