Deloitte Consulting 101

Copyright © 2009 Deloitte Development LLC. All rights reserved. 1Footer Introduction Training and Ongoing Learning Tips for Achieving Success Today’s Agenda

Introduction Overview of Deloitte

Copyright © 2009 Deloitte Development LLC. All rights reserved. 3Footer Today's Presenters Allison Lancos BTA at Deloitte Information Management Service Line Penn State c/o 2010 Leslie Hubbard Consultant at Deloitte Formerly SAP, Now Services Quality Penn State c/o 2007

Copyright © 2009 Deloitte Development LLC. All rights reserved. 4Footer Deloitte: What We Do and What it Means What do we do? Deloitte helps clients address their most complex challenges by developing executable strategies, driving positive operational change, and transferring knowledge and skills. Which means? We are “hired guns” to solve our clients’ most difficult problems as we: Help define the future of a business Make transformational course corrections Manage large organizational transactions or structural changes Refine or redefine processes Leverage technology to improve efficiencies Improve the productivity of our clients’ people Operate a non-strategic business process

Copyright © 2009 Deloitte Development LLC. All rights reserved. 5Footer Our Areas of Consulting Because clients rely on consultants to provide advice and bring skills and knowledge to their current situation, no one type of Consulting fits all clients’ needs. Work with client management to make decisions and implement improvements that strengthen business performance Some Technology Tools Used:  MS Office Suite  Industry Print Description Sample Services  Business IT Strategy  Systems Integration  Information Management  Oracle/SAP Implementation  Change Management  Organizational Performance  Benefits and Rewards  HR Transformation S&O ConsultingTechnology Consulting Human Capital Consulting Provide advisory and implementation services to better manage clients’ technology organizations and their portfolio of technology assets. Some Technology Tools Used:  Microsoft.NET  Oracle 10g  Rational Software Help clients realize the value of their employees by developing and deploying HR processes that align with business strategies. Some Technology Tools Used:  On-Demand – Training Tools  Webpage Tools  Communication Roles  Financial Management  Operations Improvement  Business Process Reengineering

Copyright © 2009 Deloitte Development LLC. All rights reserved. 6Footer Our focus is to deliver industry sector content and insights to clients and client teams, generate top-tier eminence that differentiates the U.S. firms, and build industry competency levels across all service areas. We serve clients in six key industry markets. The role of industry at Deloitte Consulting Consumer & Industrial Products Energy & Resources Financial Services Technology, Media, & Telecom Life Sciences & Health Care Public Sector

Copyright © 2009 Deloitte Development LLC. All rights reserved. 7Footer Not just a job, but a way of life… Frequent Travel  Consultants typically travel every week  Depending on your level in the firm, you may change projects (and cities) every few months, or even weeks  Frequent travelers earn lots of hotel points and frequent flyer miles — personal vacations can be practically free! Extra- curricular Activities  Approximately 80% of your consulting job focuses on client work, but up to 20% of your time is spent giving back to your firm and community  Activities include: recruiting, community service, and social events Working Conditions  Project demands usually requires at least 45 hours per week  Instead of a regular desk, traveling consultants have a variety of working spaces  Being on different projects and traveling to client sites increases the likelihood that you will not be stuck working in a cubicle every week Other Client Work

Training and Ongoing Learning

Copyright © 2009 Deloitte Development LLC. All rights reserved. 9Footer Training & Ongoing Learning Formal onboarding programs provide a foundation for the rest of your career with Deloitte. Throughout career there are additional opportunities for learning and development. All practitioners are required to complete at least 40 hours of training each year Sample formal onboarding Acculturation Basic Service Area Skill Development Basic Consulting Skills Baseline Service Line (Technical) Knowledge On-going support Introduction to Deloitte Service Area & Industry Overview Presentation Skills Process Mapping Research Approach & Tools Staffing & Performance Mgmt Teamwork Storyboarding Work planning Interviewing Deliverable Development Presentation Skills Technology Methods & Tools Market Overview & Service Line Capabilities Alternative Delivery Models Resume Workshop Service Line Specific Content Package Functionality Design & Implementation Steps Individual Roadmap Goals & Development Plan Learning Plan Right Start Framework Welcome to Deloitte BTA Fundamentals All Analyst School Service Line Academy Vendor Training Ongoing Learning Package Training / Certification

Copyright © 2009 Deloitte Development LLC. All rights reserved. 10Footer Culture DU will… –Become the heart and soul of our organization –Provide a strong and binding center for our workforce –Give our people lasting, shared One Deloitte experiences Learning DU will… –Provide world-class learning relevant to today’s businesses –Build our professionals’ most complex skills –Be a “game changer” for developing leaders at every level Brand DU will… –Be known as the place that grows the world’s best leaders –Attract, retain, and nurture the most desirable talent –Expand our eminence in the marketplace, academia, etc. DU is a bold investment that demonstrates our commitment to our people by enhancing our culture, learning, and brand. “To Grow the World’s Best Leaders” Deloitte University

Tips for Achieving Success in College

Copyright © 2009 Deloitte Development LLC. All rights reserved. 12Footer Top 10 Tips for You 1. Maintain a 3.5 GPA or Above In today's marketplace, to get a job at a top-tier company like Deloitte, you will need a 3.5 GPA or above. Study hard!. 2. ‘Be a sponge’ in the classroom: Make the most of your education. If there’s a class/subject you enjoy, learn everything you can about it, both in and out of the classroom. Start working now on your technical, business, and communication skills 3. View your professors as a resource: Professors are here to help you out, whether it’s for class material, a job contact, or something else…take advantage the resource you have available to you.

Copyright © 2009 Deloitte Development LLC. All rights reserved. 13Footer Top 10 Tips for You 4. Don’t sweat the small stuff: Study hard, but do not stress about knowing every single detail of material (or every single line of code). Undergrad is meant to give you the foundational skills you need in the working world, but ‘learning on the job’ will also be a large part of any IT job. 5. It’s Never too Early to Start Building Your Resume: Keep your resume (and skills set) up to date in case the need for it arises. Your dream internship could be posted at the last minute. If your resume is not current, you may not have it ready in time to apply. 6. It’s ok to have a little fun: Work can be serious, but you also have to have a light perspective. Having fun is part of the job. If you aren’t enjoying what you’re doing, it’s time to rethink where you want to be and what you want to be doing.

Copyright © 2009 Deloitte Development LLC. All rights reserved. 14Footer Top 10 Tips for You 7. Be a team player: Take advantage of working in groups and participating in extracurricular activities which promote interaction with others. Our job involves dealing with many people on a day to day basis 8. Build technical experience Learn everything about something and something about everything! Some background of technical understanding is a must. Our daily tasks require it. 9. Don't Miss One Opportunity: Take advantage of other on-campus resources, such as Resume Workshops, Career Services, and Mock Interviews. When preparing for a career, participating in these will prove to be useful 10. Internships, Internships: You probably will need two summers-worth. This is your opportunity to acquire skills you may not learn in the classroom..

Copyright © 2009 Deloitte Development LLC. All rights reserved. 15Footer 10 Things I Wish I Would Have Known! After going through the recruitment process as a student, and seeing it from the employer side, I wish I would have known the following things: 10When in doubt, dress formal 9Never pass up a networking event 8Make sure you’re looking your best for events/interviews 7See what your friends are doing 6A GPA is not the only important aspect of a resume 5Employers love to talk about themselves too! 4Have sincere questions for potential employers 3Take setbacks in stride, learn from your mistakes 2Smile! 1One handshake is worth one hundred s