Corporate Responsibility User Forum July2011

Agenda Welcome and Introductions Ice Breaker CR - What’s it all about Kier Strategy for CR Activity Barriers & Resolutions Apprenticeship Scheme BITC Examples of CR Success Activity Actions to Barriers Conclusion Free Surgery

Aim Aim: to bring together the I – Connecting users in order to share ideas and experiences to help build understanding and importance of role to the CR success of the business

House Keeping & Introductions Phones Fire Toilets Breaks Timings Introduction - Activity

Ice Breaker 1 Draw your portrait 2 Think of a charity or good cause 3 Put yourself on the map

Corporate Responsibility The Groups vision is “to be the most highly respected company in the industry” By providing our customers with the highest possible quality of service through sustainable, profitable growth.

Corporate Responsibility

What is CR? (CSR) Its about how companies conduct their business, their environmental, social & economical impact It involves shareholders, suppliers, local communities including relationships with customers and employees CR is just good business

We need to improve on capturing all our Corporate Responsibility activities. Why? Our customers are demanding evidence of ever higher standards of (Responsible Business) CR when awarding contracts. Corporate Responsibility

The Journey – so far Awareness Acceptance Actions Results Benefit Realisation

Alan Smith Steve Underwood Kier Group Directors Forum 15 April 2010 THE BUSINESS CASE FOR CORPORATE RESPONSIBILITY

Corporate Responsibility So – That’s it job done?

Unconsciously Competent You do it right without thinking Consciously Competent You can adapt and do it if you try Unconsciously Incompetent You don’t Know that you don’t Know Consciously Incompetent You Know you don’t Know

Corporate Responsibility Flip

Esteem Communication Time Change / innovation UI CI CCUC

Any questions / issues so far?

Corporate Responsibility What are our core values? Be enthusiastic, open and honest Be proactive, committed and safe Be a team Be Kier

B KIER Business ethics Business risks Corporate Governance Brand Management Corporate responsibility Integrated financial control HOW

Industrial units Hospitals House building (private & social) Facilities management Waste services Schools & colleges Street services Power utilities Asset management University & & residential property Retail & commercial property Technical services Transport & infrastructure Hotels & leisure Water utilities Building maintenance PFI investment Mining Local authority services Prisons Property development WHAT

Supply chain partners Customers Other stakeholders The Media Investment analysts Employees Shareholders Communities & the public WHO

9 By providing our customers with the highest possible quality of service and through sustainable, profitable growth, our vision is to be the most highly respected company in the industry. By maintaining out core values and remaining focused on improvement & delivery, our vision will become reality. How we work: Corporate Responsibility

What information do we need to capture? And what are we missing? Environment & climate change Workplace Health & safety Workplace Employees & training Marketplace Customers & suppliers Community engagement Considerate Constructors Scheme ERIS

Corporate Responsibility % Silver embargoed 8 th June

Group C.R. Committee B.I.T.C Group Kier iConnecting Super Users & Reporting Partnership Homes Kier Properties Group Services Construction Division Local Businesses Projects Events Programmes & Activities Frameworks Partnerships Winning more work - promote staff & community engagement Stakeholders Kier iConnecting Users Services Division

Addn’l Slides Maybe outcome from facilitated session

Group C.R. Committee Record Events, Programmes & Activities To be the most highly respected company in the industry Kier iConnecting users & super users CR Business Strategies MD’s

Group C.R. Committee Record Events, Programmes & Activities To be the most highly respected company in the industry Kier iConnecting users & super users CR Business Strategies MD’s

Ethical Investment Research Services: surveys EIRIS researches and assesses all aspects of non- financial corporate performance in over 2,800 companies worldwide. We are an independent organisation. Our clients include major institutional investors, ethical and SRI fund managers, and a leading index provider (the London-based FTSE). We base our research on analysing company publications and websites, tracking news developments and NGO sources, using independent regulatory data, and analysing company responses to our surveys.