All Hands on Deck for Success: An Online Orientation Project March 21, 2016 UNIVERSITY OF WISCONSIN1

Welcome! Your Presenters: ​  Steve Boldt  Director of Online Development, Educational Innovation ​  Keri Johnson ​  Project Manager, Summer Term and Educational Innovation ​  Haley Kerkhoff  Instructional Technologist, Educational Innovation ​ UNIVERSITY OF WISCONSIN2

Online Orientation Project Overview  Inception  Development  Deployment  Evaluation UNIVERSITY OF WISCONSIN3

Project Inception  Origins of the Online Course Design Committee  Committee Objective:  Develop an online course ISD process that has a common set of design standards, nomenclature, and tools so that the quality of the online course and faculty development experience are consistent across campus development units. UNIVERSITY OF WISCONSIN4

Project Inception  Origins of the Online Course Design Committee (con’t)  Committee Deliverables: 1. Common design standards 2. Common ISD kick-off process 3. Common scoping document to estimate work 4. Plan for infrastructure support UNIVERSITY OF WISCONSIN5

Course Design & Development Process for Summer Online Courses UNIVERSITY OF WISCONSIN6

Online Course Design & Development Scoping Standards UNIVERSITY OF WISCONSIN7

Project Inception  Origins of the Online Orientation Project  2014 Pre/Post Assessment Results UNIVERSITY OF WISCONSIN8

Project Development  Design Rationale  Multiple but complementary forms & distribution methods  Audience scope maintained for pilot:  Undergraduate online audience  Scalable across the university UNIVERSITY OF WISCONSIN9

Project Development  Built four interdependent elements  Welcome Letter Template  Informational Webpage  “Online Course Example” Site  “Start Here” Module UNIVERSITY OF WISCONSIN10

Welcome Letter Template UNIVERSITY OF WISCONSIN11

Informational Webpage UNIVERSITY OF WISCONSIN12

“Start Here” Module UNIVERSITY OF WISCONSIN13

“Online Course Example” Site UNIVERSITY OF WISCONSIN14

Project Development  Process  Collaborative and iterative process led to rapid improvements.  Quality Matters © focus Quality Matters UNIVERSITY OF WISCONSIN15

Project Deployment  Engage stakeholders  Instructors  Instructional Designers  Curricular representatives/Student Services  Students  Deployment  Welcome Letter Template  Informational Webpage  “Online Course Example” Site  “Start Here” Module  Timeline  January - May UNIVERSITY OF WISCONSIN16

Description with Customized Link UNIVERSITY OF WISCONSIN17 Description with Generic Link

Project Evaluation  2014 Pre/Post-Assessment as baseline  2015 Pre/Post-Assessment included a resource question UNIVERSITY OF WISCONSIN18

Project Evaluation  Key Takeaways ​  More students (increase of 11%) very much liked their online experience in 2015 compared to ​  The most helpful resources were the instructor s (68%) and the introductory module (43%). ​  The subpopulation that used the information webpage (KB) tended to dislike their experience. ​  Students who liked their online course tended to cite more often (~18%) that they used no resource. ​ UNIVERSITY OF WISCONSIN19

Project Evaluation  Key Takeaways (con’t)  Inter- and intrapersonal aspects of online courses tend to be rated as less than face-to-face counterparts ​  Students reported increased levels of instructor interaction (by 8%) compared to ​ UNIVERSITY OF WISCONSIN20

Questions? UNIVERSITY OF WISCONSIN21

Discussion  What are some of the benefits and challenges of developing a “one size fits all” online orientation?  What should be considered when applying this to an adult student audience?  Could this compliment retention strategies?  Could this practice have any policy implications? UNIVERSITY OF WISCONSIN22

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