Key business enablers of Growth and ICT at the forefront Andre Joubert9 June 2016

Agenda Business success enablers Why SMEs are important to the economy What is driving SME growth Challenges remain How technology is helping SMEs grow Time is opportune to leverage now Key technology trends as they relate to SMEs Neotel

Business is facing various tipping points … Department for Business Innovation & Skills UK Internal Capacity & Capability a. Skills and employing people b. Innovation 1 The external environment a. Access to finance b. Exports c. Public procurement 2 The vision of the owner a. Ambition and misconceptions b. Business support 3

Why are SMEs important …? Department for Business Innovation & Skills UK Stimulating innovation 1 Acting as a competitive spur to existing businesses to increase their productivity 2 Making a disproportionately large contribution to job creation 3

Whats driving growth for SMEs…? Surepayroll survey 2013 Technology 72% Website73% Social media60% Online advertising42%

But challenges remain… This is due to a combination of the following: Lack of understanding of business benefits 1 Lack of guidance 2 Resistance to incurring costs 3 Manpower deficiency 4

“The number one benefit of information technology is that it empowers people to do what they want to do. It lets people be creative. It lets people be productive. It lets people learn things they didn't think they could learn before, and so in a sense it is all about potential.” Steve Ballmer

So how is technology helping SMEs …? ICTPulse Productivity 1 Collaboration 2 Resourcing 3 Interaction & participation 4 Efficiency & optimisation 6 Cost management 5

This is an opportune time for SMEs to leverage a new wave of technology EY - SMAC — the next growth driver for SMEs in India Social technologies 1 Mobile technologies 2 Analytics 3 Cloud technologies 4

Key technology trends for Small Businesses IT Business Edge Digitalisation Cloud Marketing CRM Security FixedMobileWireless Broadband Fibre Analytics Social technologies Mobile technologies Cloud technologies Priority Trends within ICT Technologies Infrastructure & Platforms

Neotel delivers Innovative Communication Solutions that inspire possibilities

Inspiring Business Transformation through Technology Corporate Profile

Neotel offers Innovative Communication Solutions Corporate Profile

Neotel delivers cutting-edge ICT solutions to give your business a competitive advantage Who is Neotel? Neotel is a B2B Communications Service Provider with its own fully converged network and data center infrastructure Neotel is focused on delivering cutting-edge ICT solutions to Enterprise, Government, Midmarket/SMB and Wholesale What do we do? Network, ISP & Global Connectivity Services Voice (UC)On-site Managed ServicesHosting and Cloud Why Neotel? Full Convergence Best Network; Best ISP; Best Data Centres; Best Global Reach Customer Focused; Service Focused; Value Focused Most Innovative Offerings & Solutions Most Agile, Flexible & Responsive

Corporate Profile How Neotel can help you with …. Optimising Your Communication Costs 1 Improving Productivity 2 Adapting to Future Demands 3

Corporate Profile Optimising your communication costs Multi-site Breakout Disaster Recovery DR site share the same internet capacity as your primary site After hours Bandwidth Double bandwidth after hours Enhance your customer experience 95 th Percentile Billing Pay for what you use Scalable pricing benefits Don’t pay for the “peaks””

Corporate Profile Improving productivity Fully Managed Unified Threat Management & Content Filtering Minimise loss of company data due to security breaches – via hacking, s, Trojans, phishing or malicious web sites Filter non-work related traffic (i.e. Facebook) On-site Support for UTM Devices No need for expensive and scarce security resources 24x7 support on rules and device Low Latency Guarantees Local Google Cache Quicker access to information

Corporate Profile Adapting to future demands Cloud Based Content & Security No need for on-site devices Scales to infinite capacity Infinite bandwidth NeoBroadband Bandwidth on demand Range of access technologies Branch connectivity Continuous Network Expansion Enabling future growth

Corporate Profile Questions?