© ABB Group June 23, 2016 | Slide 1 Remote Monitoring Services ABB in Chile José Paiva, Country Manager – October 20, 2009

© ABB Group June 23, 2016 | Slide 2 Facts about ABB  Headquarters: Zurich, Switzerland  About 120,000 employees in around 100 countries  Orders in 2008: $38.3 billion  Revenues in 2008: $34.9 billion  Listed on Stockholm, Swiss and New York exchanges; traded on SWX Europe

© ABB Group June 23, 2016 | Slide 3 Remote Monitoring Services Why?  Adding value to customer business  Produce an space for virtuous relationship between company – estate - university  Differentiation against competitors trough an innovative and relevant proposal to the mining industry  Build-up an innovative infrastructure able to use in R+D+i  To have an infrastructure for improvement of technical skills in own people, students and end customer people  Business model to promote ABB Technology, Distributed Control Systems in local market

© ABB Group June 23, 2016 | Slide 4 Remote Monitoring Services How?  Market analyze and indentifying end customers needs  Involving Universities in the proposal and project (PUC, UTFSM))  Studying business cases in others industries (medical, banks)  Involving other ABB units in Europe and USA, asking for their own experiences  Creating a multidiscipline team internally and supported by external specialists in innovative business models (NEOS, IGT, UAI)  Searching for sponsors (financial), internally and externally  Nomination of a project leader, responsible of the implementation and project delivery

© ABB Group June 23, 2016 | Slide 5 Remote Monitoring Services Financial support CORFO, gubernamental institution Approve co-financial support to ABB Chile in order to complete Remote Monitoring Services Project. Initial Investment 481Kusd, final approval 319Kusd (66%) Presentation date in Corfo Approval date from Corfo Approval process 5 month

© ABB Group June 23, 2016 | Slide 6 Remote Monitoring Services Staff Adolfo Ulloa Electrical Engineer (E) UFRO Alex Yau Electrical Engineer (C) USACH Yonny Gómez Electrical Engineer (E) Inacap Arica Daniel Rojas Electrical Engineer (C) Doctorate PUC Rodrigo Martinez Ingeniero Senior GMD Hugo Cuitiño Ingeniero Senior Transformadores Hector Burgos Ingeniero Senior Rectificadores Francisco Parra Ingeniero Senior LV&MV Drives Richard Toro Ingeniero Senior DCS Francisco Hoffmann Electrical Engineer (C) UDEC Remote Monitoring Engineers Support Senior Engineers

© ABB Group June 23, 2016 | Slide 7 Remote Monitoring Services Customer Benefits Benefits to our customers in several aspects, being relevant following ones:  To prevent unscheduled stops  To avoid unscheduled preventive maintenances  To improve safety  Support in decisions making about scheduled stops  OEE improvement  Productivity improvement  Quality improvement  Access to senior engineers 24x365  A close collaboration with a company leader in automation

© ABB Group June 23, 2016 | Slide 8 Remote Monitoring Services Global support

© ABB Group June 23, 2016 | Slide 9  Development of the Human Capital.  Development of Exportable Platform of Services.  Development of specialization and high local knowledge.  High penetration and relevancy in the final client.  Technological transfer between ABB's local unit and our Centers Of Excellence in Europe and the United States.  Applicable to the Mining Industry, Cements and Pulp & Paper Industries.  Effective development of local R&D:  Development of innovative solutions from the information extracted from the monitoring.  Activates involves of Centers of Innovation & Development of the main chilean Universities. Remote Monitoring Services Benefits for other stakeholders

© ABB Group June 23, 2016 | Slide 10 ABB Remote Service Today

© ABB Group June 23, 2016 | Slide 11 ABB Remote Service Today

© ABB Group June 23, 2016 | Slide 12 ABB Remote Service Official Launch

© ABB Group June 23, 2016 | Slide 13