Adverstising Psychology What is your product?. Deliberate Word Choice A television commercial for Chrysler's 2010 Town and Country minivan currently advertises.

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Presentation transcript:

Adverstising Psychology What is your product?

Deliberate Word Choice A television commercial for Chrysler's 2010 Town and Country minivan currently advertises "unsurpassed fuel economy in its class." Well, it's easy enough to go to and see just how efficient the Town and Country really is. Turns out its most efficient engine gets 17 miles per gallon in the city (town?) and 25 on the highway (country?), for an average of 20. But guess what: the Honda Odyssey and the Volkswagen Routan have exactly the same fuel economy ratings. That's why the Chrysler is "unsurpassed" and not "uniquely the best." Watch out for Honda and Volkswagen commercials advertising the same thing....

Sometimes called “weasel words” advertising-techniques html advertising-techniques html

Repetition Repetition Repetition is a simple yet effective technique used to build identity awareness and customer memory. Even advertisements using other successful approaches mention the product or company name more than once, particularly in television because its combination of sight and sound, allows the advertiser to disguise the repetition by changing its delivery (from visual to audio). An ad first shown during a Super Bowl broadcast for a product called HeadOn remains the classic example of this advertising technique. Though the advertisement never explained what the product does, viewers remembered its name.

Claims Advertising that promotes specific features or makes claims about what a product or service can do for the potential customers provides successful results by informing, educating and developing expectations in the buyer. Claims can state facts or simply use hype, such as calling one brand of orange juice "the best" when nutritionally it is identical to other brands. Claims may mislead through omission or by using what some advertisers and political campaigners call "weasel words." These are subtle statement modifiers that render the claim meaningless if studied closely. Common weasel words include "helps," "fights" and "virtually."

Association Associating a product or company with a famous person, catchy jingle, desirable state of being or powerful emotion creates a strong psychological connection in the customer. Sporting equipment companies use successful athletes in their ads, automakers display their cars in front of mansions, brewers show their beer consumed by groups of friends having fun and cosmetic companies sign celebrities to represent their products. These ads encourage an emotional response in customers, which then is linked to the product being advertised, making it attractive through transference.

Bandwagon The bandwagon technique sells a product or service by convincing the customer that others are using it and they should join the crowd. Other bandwagon advertisements suggest that the customer will be left out if they do not buy what's being sold. These ads often employ "glittering generalities," words linked to highly valued ideas or concepts that evoke instant approval, which may or may not relate to the subject of the advertisement. "America loves..." connects patriotism with a product, creating an automatic positive response.