www. tidy-tenants. com Rental Property Inspection Welcome to “ Tidy Tenants “ And Maintenance Service

www. tidy-tenants. com We will save you time we will save you money Having 18 years property management experience Lets us help you increase your Professionalism Professionalism And rent role

www. tidy-tenants. com Tidy Tenants is a proactive inspection system assisting Property Managers enhance their business : Providing a better service and saving you valuable time,we carry out the routine "rental property inspections on your behalf " monitoring how the tenants are maintaining and caring for the property We report on potential safety issues, sanitary issues and aging worn property components. Tidy Tenants was created in 1999, the development of our computer software is uniquely designed for rental properties". Our inspections are comprehensive delivering thorough 150 point Inspections and photos designed to protect the landlords investment while enhancing the Property Managers professionalism. following our 150 point inspection we provide a summary letter to the owner on your letterhead with your name for you to view and pass on to your client the owner “ About us ”

www. tidy-tenants. com The foundation of our business model is technology and partnership, utilising the latest in digital and electronic mediums, focusing on customer service with trained and qualified personnel working together with you to provide a better service. The information we share with our customers means professional working relationships are paramount, this ensures all parties feel secure that the "Residential Tenancies Act" and Industry practices are followed impeccably. The design of our system enables us to conduct our business within geographical grids, this ensures less down time between inspections which in turn enables us to provide a quality service for a price that is truly cost effective. Our comprehensive service may be viewed at or contact us we will a pack direct to you, Why not let us conduct the first inspection free to prove to you just how much we can enhance your business and the service you offer to your clients,whilst saving you time “ About us ” ( cont)

www. tidy-tenants. com Property inspections were infrequent and inconsistent, in many cases these were not conducted at all, as time pressures change the property managers priorities also change. *. Inspections when conducted were generally conducted by inexperienced persons, whom have a limited knowledge of property maintenance issues Most repairs were of a minor nature, however, the cost to the owners were considerably higher than expected as most jobs were charged on a minimum fee. Lengthy time delays on quoting or having repairs undertaken were evident with a frustration by tenants and property managers at the time spent to have a small repair or maintenance job completed. TIDY TENANTS, utilising your designated licenced operators and our unique software program can result in ALL of these issues being resolved or minimised, allowing the professional property manager to offer a more professional and thorough service and increase their rent role : WHAT OUR SURVEYS FOUND :

www. tidy-tenants. com Our system

www. tidy-tenants. com The initial set up “ All properties are allocated ” 1/ A grid reference 2/ A code 3/ A property management code * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * The property manager supplies us the : 1/ tenants contacts 2/ a key code if applicable 3/ the start date of the tenants 4/ a previous inspection if available ( as a initial benchmark )

www. tidy-tenants. com Each property has a inspection grid and a map grid

www. tidy-tenants. com Our network

www. tidy-tenants. com We inform the tenants of the pending inspection Tidy Tenants allows for adequate fore-notice to be given to the sitting tenants that an inspection is planned. The notice period can be altered to suit the contract requirements agreed on the property. The primary benefit is that the tenants are comfortable that the inspections take place on a regular and agreed basis, and are not 'surprise visits'. Good tenant relations are important to every good landlord

www. tidy-tenants. com Our professional image

www. tidy-tenants. com The Digital Photos are indusputable Ideal as proof if needed for tribuneral hearings

www. tidy-tenants. com Sample of 150 point inspection

www. tidy-tenants. com Sample of 150 point inspection

www. tidy-tenants. com

Summary letter of inspection

www. tidy-tenants. com How thorough are your existing inspections Would you have seen the rear corner grounds by the clothes line This property mangager did not A well hidden hole behind the fridge easy to miss if you don’t move the fridge A previous overflow so easy to avoid yet a large job to repair months later

www. tidy-tenants. com Example of the repair costs Items are in the prices file

www. tidy-tenants. com On site Safety and sanitary repair work On occasions we find problems that you may require your immediate attention, due to their severity. These may be 1/ a toilet blocked / overflowing ect 2/ excessively leaking taps 3/ dangerous electrical fittings Imagine a tenant trying to avoid paying the water rates because the property manager was aware the toilet was leaking it happens the tenancy tribuneral agrees with them

www. tidy-tenants. com The ten most common items that cause damage or disputes are: 1. Broken or missing door stops (90% of holes in walls are from door handles) 2. Leaking or worn taps (the most common cause of water rates disputes) 3. Missing light shades or chinamans hats (Without these, heat from light bulbs make light fittings go brittle, eventually falling apart and becoming a safety issue, burnt and cracking paint around the light fitting also occurs) 4. Leaking toilet cisterns (As more modern cisterns overflow directly into the pan these leaks go unnoticed) 5. Mould in poorly ventilated rooms (Installing extraction fans in bathrooms help reduce mould)

www. tidy-tenants. com The ten most common items that cause damage or disputes are 6. Blocked spouting, guttering, down pipes and drains must be kept clear (The water often ends up in the soffit or plastic spouting breaks from overloading, general water blockages become a breeding ground for mould on soffits, spouting, walls and pathways) 7. Keeping floors sealed in bathrooms, kitchens and laundries is a must (Gluing down curled up lino in a bathroom is a lot cheaper than replacing rotten wooden flooring) 8. Keeping wet areas sealed around kitchen benches, bathes, hand basins, showers and laundry tubs is also a must (A lot of damage can occur in just 3 months, a bit of silicon and enamel paint can be a lot cheaper than replacing units, wallboard or structural framework) 9. Aged or moldy exterior paintwork around windows and weatherboards (Allows moisture to soak into woodwork and should be sealed to prevent premature aging) Hot water systems, relief valves, pressure reducing valves and hot water cylinders that are aged or faulty (This type of water leak often overflows out a roof pipe and goes into the spouting unnoticed, hot water cylinders if replaced when seeping can avoid a major blowout and a consequent flood)

www. tidy-tenants. com Your Reports are saved ready for the next 90 day inspection The inspector downloads the complete property file to his or her laptop prior to the property visit. The file is accessed through standard communication links, allowing the inspector to have complete records on the properties history and maintenance history. The benefit is that there is no need for time-consuming trips to the management office by the field operatives to retrieve and deposit hard copy. Once completed the files and photos are stored via compact disk or floppy disk ( one disk per address ) A further copy will be sent to our web site where it is stored for 30 days the landlord or proerty manager receive a automated informing them that the report has been finalised. A further copy of all reports are backed up on the tidy tenants DVD back up system.

www. tidy-tenants. com Why not have tidy-tenants show you for as little as $35.00 how we can take the stress away from property inspections