PRINCE GEORGES COUNTY GOVERNMENT DEPARTMENT OF PUBLIC WORKS & TRANSPORTATION ONLINE TRAFFIC SIGNAL TROUBLE FORM Jack B. Johnson County Executive Haitham A. Hijazi Director
PGCTRIP.COM Local Travelers Information ONLINE SERVICES LOCAL TRAFFIC INFORMATION REGIONAL TRAFFIC INFORMATION LOCAL TRANSIT INFORMATION
The online traffic signal reporting form was created to give the public and department staff the ability to quickly report and track repairs of malfunctioning traffic signals. Department staff can manage traffic signal break-fix efforts Track materials & inventory (Controllers, LED, Conflict Monitors, Amplifiers, etc) Follow repair history Evaluate technician performance & hours Track aging signals Support for maintenance budget
TRAFFIC SIGNAL ONLINE TROUBLE FORM Date of Problem: Point of Contact or Requestor*: Contact Phone Number*: Your Address: Time of Day you Notice the Problem: Please Select Traffic Signal Location: Other Signal Location: Please Select One Direction: Other Direction: Please Select the Nature of the Problem: Other Problem(s) Not Listed Above: Were the Police Directing Traffic:
NOTIFICATION Admin Staff Signal Staff Trip Center Operators
DETAILS OF THE PROBLEM ADMIN VIEW
REPAIRS & OPERATIONS Work orders are reviewed & assigned Repairs are carried out by techs The signal is then tested by Trip Center Operators Work orders are closed s are automatically sent to requestors
THANK YOU QUESTIONS!