Crisis Management T. L. CeranicBusiness & Society (ETLW 302)

Slides:

Advertisements

Similar presentations

CH 4 Business Ethics and Social Responsibility

Advertisements

Ch. 15 Consumer Protection. Caveat Emptor = Buyer Beware Caveat Venditor = Seller Beware Consumer = user of goods for: -Personal -Family -Household.

© 2006 McGraw-Hill Companies, Inc., McGraw-Hill/IrwinSlide 4-1.

© South-Western Educational Publishing Chapter 29 Consumer Protection  Laws to Protect Consumers  Agencies to Protect Consumers.

© 2009 South-Western, Cengage LearningMARKETING 1 Chapter 2 SOCIALLY RESPONSIVE MARKETING 2-1The Impact of Marketing 2-2Criticisms of Marketing 2-3Increasing.

1 Matakuliah: G0492 / English for Advertising Tahun: 2005/2006 Advertising and Society Ethics Regulation Social Responsibility.

Social, Ethical, and Regulatory Aspects of Advertising

© 2004 The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.

16 Chapter Consumer Protection Pressures to Promote Consumer Interests

Back to Table of Contents pp Chapter 4 Business Ethics and Social Responsibility.

Cars!. Consumer A person who buys a good or service from a seller.

Outline Advertising and society Ethical issues in advertising

Business & Personal Finance Mrs. Holmes. Consumer Bill of Rights Airline Passenger Rights Consumer Technology Bill of Rights Patients Bill of Rights.

Unit 8 Consumer Law. Consumerism Consumer-a person who acquires goods that are intended primarily for personal use.

After completing this chapter you will be able to: 1.EXPLAIN business ethics 2.GIVE reasons why ethical behavior is good for business. 3.DEFINE social.

Chapter #7. Section #7.1 Describe your rights as set forth in the Consumer Bill of Rights. Describe the protections provided by major federal consumer.

Regulation and Deregulation Today. Promoting Competition The forces of the marketplace generally keep business competitive with on another and attentive.

Entrepreneurship Mr. Bernstein Handling Government Regulations, pp October 20, 2014.

LAW for Business and Personal Use © 2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible.

© 2012 Cengage Learning. All Rights Reserved. Principles of Business, 8e C H A P T E R 15 SLIDE Consumer Buying Decisions Consumer.

Government role & Consumer Rights CIVICS CE. 13b&c&e Mrs. Kozlik.

Administrative Law Jody Blanke Professor of Computer Information Systems and Law.

Chapter 15 Review.

DO NOW: ANSWER THE QUESTIONS ON YOUR DO NOW HANDOUT BASED ON YOUR KNOWLEDGE OF THE LAW A IM : H OW ARE CONSUMERS PROTECTED IN THE MARKETPLACE ?

Chapter 20 Section 1. Providing Public Goods What Are Private Goods?  Private Goods- Goods that, when consumed by one individual, cannot be consumed.

Chapter 24 Consumer Protection and Global Product Safety.

6.3 Implementing & Enforcing Laws. Regulatory Commissions  Commissions established by the government to oversee certain areas.  Federal Trade Commission.

Government Regulatory Agencies. FDA Food and Drug Administration –Enforces laws to ensure purity, effectiveness, and truthful labeling of food,

Vocabulary Interest groups- Groups that hope to influence gov’t officials to create legislation (laws) that benefit their agenda. Types of interest groups.

NS 440 LEGAL AND REGULATORY ENVIRONMENT IN FOOD PRODUCTION SPRING YOUNTS DAHL, MS PHD INSTRUCTOR Unit 5: Policy Considerations in Food Regulation.

Business Ethics and Social Responsibility

CONTEMPORARY ECONOMICS© Thomson South-Western 20.3Consumer Protection  Explain why consumers need the government to protect them from defective or dangerous.

SCHOOL OF BUSINESS ADMINISTRATION Business & Society ETLW 302D Tara Ceranic Salinas, PhD.

American Free Enterprise

Consumer Protection How can citizens take steps to protect themselves financially? How does the government try to protect citizens?

Consumer Protection Understand your rights and responsibilities.

© 2010 Pearson Education, Inc., publishing as Prentice-Hall 1 CONSUMER PROTECTION AND PRODUCT SAFETY © 2010 Pearson Education, Inc., publishing as Prentice-Hall.

Business and Labor Policy. Protecting Free Trade NAFTA – North American Free Trade Agreement NAFTA – North American Free Trade Agreement Federal Subsidies.

Regulatory Agencies. Students Will: Be able to identify and describe regulatory agencies in order to analyze the effects they have on the safety of the.

Prentice Hall © PowerPoint Slides to accompany The Legal Environment of Business and Online Commerce 4E, by Henry R. Cheeseman Chapter 19 Administrative.

Personal Finance Chapter 12. © EMC Publishing, LLC Consumer Awareness Consumer Movement Began in the late 1800s – Meatpacking plants – The Jungle.

Lesson 29.1 Laws to Protect Consumers

Chapter 19 Lesson 1 Personal Finance. Consumer Rights  As a consumer you have many rights.  Consumerism is a movement to educate buyers about the purchases.

Law for Business Mr. Bernstein Notes, pp Consumer Protection January 20, 2015.

Agencies of the Executive Branch Decisions made by any agency of the Executive Branch are considered an executive order and have the power of LAW!!!

Protecting Yourself from Fraud including Identity Theft Personal Finance.

Consumer Law and Agencies Chapter 32 Section 1 Part 2.

Government functions in the Economy  Stabilize the economy  Provide Public Goods  Regulation of Business, Labor, Agriculture  Redistribute Income…Entitlements.

Consumer Protection Federal protection State Protection Product liability.

Prentice Hall © PowerPoint Slides to accompany The Legal Environment of Business and Online Commerce 5E, by Henry R. Cheeseman Chapter 24 Consumer.

5.01A - Students will be able to understand the rights and responsibilities of consumers.

2 Objectives 1.To identify and distinguish among government agencies and their role in food safety 2.To analyze and apply the laws set by government agencies.

Introduction to Business © Thomson South-Western ChapterChapter Economic Decisions and Systems Economic Systems and Monopolies Supply and.

Independent Agencies -15 Executive Departments handles only a portion of the government’s functions -Special parts of government were formed to meet special.

Agencies and Sources of Assistance CONSUMER PROTECTION.

Implementing and Enforcing the Law NCSCOS 6.03/6.05/6.07.

Objective 4.1 Structure of the Executive Branch ARTICLE II EXECUTIVE BRANCH.

Part 7 Business and the Consumer

Consumer Protection Agencies

Ch. 26 Becoming a Smart Consumer

FEDERAL AGENCIES poster

Advertising and Social Responsibility

Economics Ms. McRoy-Mendell

LT: Explain the roles government plays in our free enterprise system

Management & Society MGT 3800 Communications Intensive Course

Bureaucracies and Regulatory Agencies

CONSUMER RIGHTS CIVICS CE. 13E MR. COLLINS & MRS. KOZLIK.

Sales Law Review Business Law.

Identity Theft Someone wrongfully acquires and uses a consumer’s personal identification, credit, or account information. If you’re a victim Place fraud.

Bell work What are 5 ways that the government has impacted your life this year? They can be large or small happen every day or just once.

Presentation transcript:

Crisis Management T. L. CeranicBusiness & Society (ETLW 302)

Crisis Management  The process organizations use to respond to short-term and immediate corporate crises

Effective Crisis Management Plan Involves:  Internal communication system that can be activated the moment the crisis occurs  Communicating quickly, but accurately  Don’t minimize the seriousness of a problem  Following up and, where appropriate, making amends to those affected

Odwalla

Abercrombie & Fitch T. L. CeranicBusiness & Society (ETLW 302)

American Apparel

 Sweatshop free Sweatshop free  New law suit New law suit  Dov Charney Dov Charney

Personal Crisis Management

Consumer Protection

Protection from yourself?

Caveat emptor  Let the buyer beware… or not  Consumer movement aims to Consumer movement provide consumers with power as well as: Information Safety Choice To be heard Privacy

Government protection via…  Consistent labeling Consistent labeling  Warnings/side effects Warnings/side effects  Agencies Federal Trade Commission Food and Drug Administration Consumer product safety Commission National Highway Traffic Safety Administration Department of Justice National Transportation Safety Board  Online source for recalls Online source for recalls

Deceptive advertising  Botox (warning from FDA) Botox  Joe Camel  Airborne  Apple (computer displays)  Tyson (“antibiotic free”)  Dannon yogurt (Activia)

Is it enough?  Recent products that have slipped through the regulatory system  Eggs (August, 2010)  Peanut butter (January, 2009)  Pet food recall (2007)  Beef (11 States)  Jelly candies

Other issues Big Mac (heart) Attack

Changemaker Challenge