Clare Vokes, Senior Research Executive Pye Tait Consulting
Specialists in: ◦ skills and labour research ◦ Standards and qualifications development Conducting the review of Local Land Charges and Property Information NOS and the NVQs
The Sector Skills Council (SSC) for Facilities Management, Housing, Property, Planning, Cleaning and Parking ◦ Employer-led ◦ One of 25 SSCs ◦ Lead on skills issues
Standards in existence for the public sector Reviewed (2007) to ensure they are up to date – to include new units for those working in other departments (e.g. Highways) NVQs at Level 3 and Level 4 Completing the picture for the sector by adding coverage for private companies
Addressing calls for professionalisation Developing new units for: ◦ Level 3 – Supervisory ◦ Level 4 – Middle Management Adding into the current NVQs a route for personal search agents
Liaised with professional bodies and personal search companies Background scoping Written new standards for personal search agents Reviewed the standards with the sector
◦ Define competence in a job role or occupational area ◦ Divided into ‘units’ covering broad functions ◦ Describe required performance and underpinning knowledge ◦ Written in ‘outcome’ terms ◦ Free! They are not – ◦ Mandatory ◦ A training course
Unit title Unit overview Performance statements Knowledge requirements
NOS exist for many different sectors: 1.Specialist, sector specific 2.‘Generic’, cross-sector Management & Leadership Administration Customer Service
What are they used for? Job descriptions Recruitment Appraisals Staff retention Identifying skills needs Training needs analyses Training programmes Qualifications development
NOS used as a basis on which NVQs are built Level 3 – roughly equivalent to A level Level 4 – roughly equivalent to HND A range of mandatory and optional units
Documentation submitted to the approvals body National Occupational Standards Qualification structures NOS freely available to use for...
Monitoring performance Specifying organisational competence needs Linking training and development to strategy and objectives Preparing recruitment specifications Preparing job advertisements Job design Identifying trends in skills requirements Developing training programmes Self-assessment A format for internal assessment and appraisal