Making it Real - NHS England’s commitment to support Carers in the workforce Jen Kenward Paula Cruise Tahlima Begum NHS England – Patient Experience Team Young Carers & Health 31 st March 2016

Raising the profile of carers; Education, training and information; Service development; Person-centred, well-coordinated care; Primary care; Commissioning support; Partnership links; and NHS England as an employer Commitment to Carers published May 2014 and Commissioning Principles for Carers published December carers/ carers/ NHS England’s Commitment to Carers

A Carer’s Experience

Over three million carers in the UK combine work with their caring responsibilities, including over two million who are working full-time.11 It can often be extremely difficult to juggle these responsibilities. When there is a lack of support to help with caring at home or a lack of understanding and flexibility at work, it can lead to stress and anxiety, absence, tiredness, isolation and loneliness (State of Caring 2015)

IDEAL – We welcome applications from young adult carers aged years, who are seeking a development opportunity and looking to be involved in developing future policies for carers. REALITY – Title - Young Carers Administrator Responsible for - Support the Commitment to Carer Programme Project Co-ordinator, Head of Patient Experience and their team to ensure that work stream of programmes are planned and managed effectively

External Mentor Shadow the carers and the patient experience team Shadow and engage with the admin team Attend meetings with the carers team NHS England Mandatory training NHS England Induction Day Commitment to Carers event National Conference Orientation

 Overwhelming  Exciting  Challenging Thoughts -

 Answering the phone  No daily support in the office  Travelling Challenges –

Mentoring NHS Mandatory Training NHS England Induction Day Support and Training -

Thank you #NHSThinkCarer