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3 Topics Management Leadership Human Resource Management

Management 4

5 PollEverywhere.com

 What is the role of a manager?  Managers are responsible for management of a business to accomplish goals by effectively using people and other resources. 6

7 5 Functions of Management PlanningOrganizingStaffing Implementing (aka Leading or Directing) Controlling

8 Describe the five functions of management: Planning To analyze information, set goals based on information, and make decisions to accomplish the goals Organizing To arrange resources in order to accomplish the goals of the business Staffing To obtain, train, and compensate employees to accomplish the goals of the business Implementing To direct and lead people to accomplish the goals of the business Controlling To determine whether a business is accomplishing its goals that were set in the planning stage. MANAGEMENT

9 Top Management Mid-Management Supervisors Management by Others Levels of Management

10 Describe each level: Top Executives who are responsible for the overall direction of the business Mid-Management Specialists responsible for a specific part of the business Supervisors First level of management in the business Responsible for the routine work of employees Management by others Other employees who are not managers, may serve as leaders for a group of employees MANAGEMENT

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 What is management style?  The way a manager directs employees to accomplish the goals of the business. 13

Directed and controlling Typically, use for inexperienced employees or during a crisis Tactical Less directed with employees helping with decision making Typically, used with trusted and/or experienced employees Strategic Combination of both tactical and strategic Mixed 14

A manager should use tactical management when: A manager should use strategic management when: Working with part-time or temporary employees Employees are skilled and experienced Working with employees who are not motivated The work is routine with few new challenges Working under tight time pressures Employees are doing work they enjoy Assigning a new task for which employees are not experienced The manager wants to improve group relationships Employees prefer not to be involved in decision-making Employees are willing to take responsibility for the results of their work 15

Case Study: Your group is ready to begin planning the annual LHS Homecoming Parade. The past events have been successful, however, the community involvement with number of floats, cars, etc in the parade have been fairly low. Your group must determine 2-3 activities that must take place for each of the 5 functions of management in order to increase community involvement for the school year. 16

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Leadership 18

 What is leadership?  The ability to motivate others to effectively accomplish goals of the business. 19

 Understanding  Initiative  Dependability  Judgment  Objectivity  Confidence  Stability  Cooperation  Honesty  Courage  Communication  Intelligence 20

Used when a leader needs to give direct, clear, and precise orders and makes decisions Situations to use style: During an emergency To direct the work of inexperienced employees Autocratic Leader One who includes employees in making decisions Situations to use style: To monitor quality of work of employees To direct the work of employees working as a team Democratic Leader One who gives little or no direction to employees Situation to use style: To monitor achievements and communicate regularly with employees To direct the work of experienced and trained employees Laissez-Fare (or Open) Leader 21

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 What is the role of human resources managers?  Human resources managers uses the management process of managing employees who collectively contribute to the achievement of the objectives of the business. 23

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 What are the functions of human resources management?  What is included in each function of human resource management? ANSWERS ARE ON NEXT SLIDE 25

Planning and Staffing planningjob analysisrecruitinghiring Managing Compensation and Benefits compensation methods employee benefits Managing Performance of Employees employee evaluation promotionstransferstermination Employee Relations health and safety planning labor relations employment law and policy enforcement organizational development. 26

 What are the two main parts of planning and job analysis ?  Classification of employees and determining job requirements.  How does a human resource manager determine job requirements?  They use job analysis to determine all the duties for a particular job. 27

 How can employees be classified?  Permanent  Long term commitment  Temporary  Hired for a specific time/job  Full Time  30 or more hours per week (usually 40+ hours)  Part Time  Short work week 28

 What are the two main parts of recruiting and hiring employees ?  The application process and new employee orientation.  What is included in the application process?  Reviewing applications/resumes  Interviewing applicants  Checking references of applicants  Making a job offer to applicants  What is included in new employee orientation? › Paperwork › Training › Mentor › Possible probationary period 29

 What are the two main parts of managing compensations and benefits ?  Determining compensation type and benefits  What are some employee benefits that may be available?  Other items given to employee for working.  Example:  health insurance  vacation time  sick time  dental insurance 30

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 What are the different types of compensation?  Time Wage – Direct payment per hour  Salary – Direct payment per week, bi-weekly, or monthly  Commission – Percentage of sales  Piece Rate – Payment per unit produced  Base plus incentive – Direct payment plus performance based pay 32

Time Wage Straight Salary Incentive Pay Benefits Employees receive a share of company profits. An employee is paid $7.50 per hour worked. A sales associate earns 10% of his total sales. A clerk receives $500 per week plus paid vacation. Employees earn $0.30 for each widget produced on top of $10.00 per hour worked. 33

 What are the two main parts of managing performance of employees ?  Employee evaluation and employee movement within the company (promotion, transfer, or termination)  What is included in employee evaluation?  Objective evaluations of employees’ quality of work. Managers and employees are trained on evaluation procedures. Identifies strengths and weaknesses. Post-conference tells employee the results. 34 Human Resources Management continued

 How may an employee transition throughout the company?  Promotion  Advancement of an employee to a position with greater responsibility  Transfer  Assignment of the employee to a job in another area with similar responsibility  Termination  Ends employment relationship 35 Human Resources Management continued

Develop an advertisement for the manager of Human Resources in a business. Include a description or the major duties plus the preparation and experience expected of applicants. 36

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