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 Ability to get someone else to do something you want done or make things happen the way you want  Two sources of managerial power: › Position power › Personal power 3

 Based on a manager’s official status in the organization’s hierarchy of authority. 4

 Reward power  Capability to offer something of value  Example: “If you do what I ask, I’ll give you a reward.” 5

 Coercive power  Capability to punish or withhold positive outcomes  Example: “If you don’t do what I ask, I’ll punish you.” 6

 Legitimate power  Organizational position or status confers the right to control those in subordinate positions  Example: “Because I am the boss, you must do as I ask.” 7

Based on the unique personal qualities that a person brings to the leadership situation. 8

 Expert power Capacity to influence others because of one’s knowledge and skills 9

 Referent power  Capacity to influence others because they admire you and want to identify positively with you. 10

 Which 2 types of power have the most influence? 11

 Expert power or referent power has the most enduring results and generates commitment 12