Corporate Learning Center The AES group of companies in Kazakhstan

AES is… Global energy company and a leader in its industry 124 generating and 15 distribution companies around the world 43,000 MW of electric and heat power annual supplied annually to of consumers around the world 25,000 of employees in 25 countries, more than 1,000 of them - in Kazakhstan 15 years of successful work on the energy market of Kazakhstan 4 generating stations in East Kazakhstan and 470,000 of consumers WE ARE THE ENERGY

UKCHP Sogrinsk CHP UKHPP Shulbinsk HPP

AES Values

Corporate Learning Center (CLC) Was founded in Ust- Kamenogorsk city in 2009 to promote efficiency of activities and investment attractiveness of the enterprise by creating the employees professional competencies and qualities, skills, adequate to modern world and domestic requirements of leading business

Targets of CLC Target 1 Target 2 Target 3 Target 4 Target 5 Target 6 Management of internal resources of training, organization of learning process Learning about new and modern methods of improving safety, performance and professionalism Coordination of external training programs Collection, systematization and standardization of corporate knowledge Assessment of effectiveness of personnel training Implementation of new curricula according to the business needs

CLC is a two training ground: The territory of heat power equipment The territory of electrical power equipment

4 classrooms and coffee break area

Training of Contractors, April 2013 Safety class and conference hall

Computer class for 11 people CLC certificate

English CTC Electric power Power system Safety Management trainings Trainings

Safety trainings Permit-to-work System lock of dangerous energy sources from unauthorized access (LOTO) Energy safety. Arc protection. Assessment of risks Work at heights Fire works Effective Safety Walks. Discussions with employees Transportation of dangerous cargo Traffic safety Safety in the office Safety requirement for employees of contractor organisation Leadership for managers on safety Organization of work in the closed space “Work at the high” “Rescue from closed space” “Lifting works”

Technical trainings SAPS Controllers’ seminar “The basics of heat supply” Service of substations by operative staff Operation and dispatch control in energy system Pumping installations Reduction of harmful emissions Preparation of staff to service boiler units Preparation of staff to service steam turbine units Organization of maintenance and repairing of turbine equipment Network planning and management Repairing steam turbine installations Reliability of heat networks Management of main assets efficiency Basics of heat supply

Induction for new employees Day 1 AES worldwide and in Kazakhstan Video message from AES President to new employees Mission and Values Compliance Presentation IMS of company Basics of environmental knowledge Round table with leaders Day 2 Job safety: basic requirements of Safety Law Safety Policy. Main production factors. Administrative and economy sphere. Basis indexes of job safety. Overview of incidents. Emergency. Personal and collective protection. Registration and investigation of incidents. Fire safety. Electrical safety. First aid Day 3 Identification of hazards Protection from arc Earthwork Work at heights Assessment of risks Lock out system (LOTO) Admittance to the carrying out of work Assessment of environmental aspects Hoists Work in closed space. Fire works. Chemical substances. Traffic safety. Pipelines and vessels which are under the pressure

Soft Skill Training Personnel Selection: how to conduct an interview First 90 days of manager Stress-management Psychological basics of personnel management Preparing of effective leaders Time-management Conflict management Development of leader skills Effective negotiations Motivation of personnel Effective assessment of personnel Successful presentation (MS Power Point) Path to successful team Planning of the individual development Management Business communication Work with personnel during changes

Computer classes Effective work with MS Excel (beginner and advanced level) Effective presentation by using MS Power Point Effective time management and mail programs Project management in MS Project The basics of information safety Working in MS Visio program MS Word program Basics of budgeting in 1C program (corporative)

English Levels Training of Pre-Intermediate group

Web-site of CLC: Informing Planning Coordination Exchange of knowledge Exchange of impressions Control of received knowledge Online training (more than 20 trainings)

Training contractors Title: AES requirements for contractors personnel Duration: 8 hours Targets: Familiarize participants with basic AES safety standards, concept of risk assessment, requirements of electrical and fire safety of enterprise. Practical application of received knowledge. Formation of new views, as well as more interested, serious attitude to work and safety. Requirements Testing of knowledge at the end of the training. Successful contractors’ employees receive the CLC certificate valid for one year and gives employees the right for production of works at all AES enterprises in Kazakhstan. Presentation of the certificate to 1000 th contractor-May, 2013 In 2013 more than 1,800 contractors from more than 80 companies were trained at CLC!

In 2012 CLC obtained a certificate on the right to conduct works in the field of industrial safety (preparing, retraining, advanced training in the field of industrial safety) Training and attestation of slingers, welders, crane operators Training and attestation of engineers in the field of industrial safety and many others Training on Industrial Safety

Visit of the Minister of Education April 20, 2013

Visit CLC and energize yourself with the power of knowledge!