Claire Ruocco Senior Community Development Officer GLL 29 Nov 2011

Today’s Agenda Who are GLL..? What are our aims..? My role Examples of GLL Social Value GLL in Hackney GLL and London 2012 Olympic & Paralympic Games Future Aims & Ambitions

Who are GLL..? st Leisure Trust in UK manage over 100 leisure facilities 29 local partnerships South England & York Olympic Boroughs Leisure’s most successful charitable Social Enterprise Social Enterprise Mark Holder of the Year 2011 Big Society Award Approx 1,500 full time & 4,000 casual employees Affiliated to NGB’s Consultant on Aquatics Centre Largest Swim School in London What does it mean..? Employee-owned Social & business objectives We re-invest £££ Not just a contract ! Improve leisure offer Support local communities Social Value, Social Inclusion Grow, Excel & Sustain Sport GLL Sport Foundation has funded over 900 talented athletes since 2008

What are our aims..? “4 Pillars” Strong Business Finance Growing Membership Base Sports Courses Capital investment Service Excellence Accreditations Customer Service Customer Experience Our People Continued Professional Development In-house training for staff Reward & Recognition for staff Employing local people Social Impact…  Carbon reduction  Improving health outcomes  Social Inclusion

My Role Hackney partnership since 2005 Jointly manage team of 10 Community Development Officers (CDO) across London Part of Sport & Legacy team Face of GLL outside the door £££ funding bids events, marketing, PR Responsible for specialist projects engaging key local target groups....

Widening Access & Opportunity IFI & Inclusive LONDON 15 accredited centres across 13 partnerships Supporting 7 more centres this year (Britannia, Canons, Clapham, CPNSC, Finchley, Kentish, Wimbledon) 400+ inclusive LONDON members Expansion across London

Increasing Participation Women & Girls Swimming Project Objectives Healthy Towns £300k 2yrs funding Increase W&G’s physical activity and opportunities Outcomes 58,000 attendances 500 women completed LSS lessons 12 women-only swimming sessions continue for £1.00 ASA Swimtastic Community Project of the Year (Silver) Sport4women exit route

Improving Quality of Life Heart Objectives SE/LBTH/GLL £255k 4yrs funding Multi-Sport activity scheme Increase physical activity and opportunities for 50-74yrs Outcomes 5,000 attendances Jan-Sept % growth in attendance since launch Self-funding by April 2012 Annual Club Wellness Games

Creating Safer & Stronger Communities Friday Night Project Objectives Response to crime, obesity & lack of school sport. Increase young people 11-16yrs into Newham LC Outcomes Participant base of 27 young people Gym, Street Dance & Team Sport Future partnerships with local clubs, Youth Offending Team, Salaam Peace and Met Police Meeting council priorities

Building on Legacy of Days & 1 Year to Go Objectives Greater awareness of 2012 & Legacy Community engagement into the Games Increase exposure of GLL Sport Foundation athletes To achieve 1,000 GSF awards in 2012 Outcomes 3,720 attendances at 500 days & 1 Year to Go events 9 GLL Sport Foundation athletes assisted 8 community development events 15 PR articles published as a direct result

Events & Open Days The CDO team co-ordinated & contributed to 107 events including festivals, open days, recruitment fayres, fresher fairs, conferences and campaigns in 2011, engaging over 35,000 people

GLL in Hackney....achievements Top performing partnership in GLL Great relationships Interim agreement Sept year leisure partnership with Hackney Council £1.3m invested 1.25m visitors 36,000+ members (1/3 low income) From 4 leisure facilities to 9 Capital’s only heated outdoor Olympic size swimming pool Clissold Leisure Centre New facilities... Customer Service Excellence (CSE) accredited 1 st leisure service in London to achieve QUEST ‘excellence’ Inclusive Fitness Initiative (IFI) Increasing wellbeing of key target groups

GLL in Hackney...how does it work..? Strategic Aims: Joint Strategic Needs Assessment Hackney Sustainable Community Strategy Mayoral Priorities GLL Corporate Priorities Example Priorities: Increased memberships Usage Vs Borough Profile Reduce carbon emissions Cleaning & maintenance Accreditation scores Sports Development Community Partnerships Target groups Training & Employment

2. Hackney Service Improvement Plan 3. Collect baseline data (information) 4. Analyse results (knowledge) 1. Agree priorities

GLL and London 2012 Olympic & Paralympic Games Legacy Once in a lifetime GLL positioning 5HB NGB’s / Host Borough thematic groups Ultimate tool to engage people in sport & healthy lifestyles Aquatics Centre & Multi-Use Arena Community Engagement Plan Consultant on the Aquatics Centre build Consultant on Lifeguard requirements during Games Time Provided Lifeguards for Press Opening 6HB Swimming Gala 13 GLL managed centres accredited as Pre-Games Training Camps USA Mile End Stadium Brazil Crystal Palace USA Paralympic London Fields Lido Community Engagement

GLL Future Ambitions & Challenges Aquatics Centre & Multi-Use Arena Maintain existing partnerships Gain new partnerships/tenders Measure meaningful social impact Diversification (libraries) Economic climate Council cuts Health reforms Funding

Any Questions ?