Dallas Court Case Management Training Payment Processing Training – City of Dallas, TX Carol Gauntt and Eddy Perez.

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Presentation transcript:

Dallas Court Case Management Training Payment Processing Training – City of Dallas, TX Carol Gauntt and Eddy Perez

© Tyler Technologies Objectives Clerks should be able to: Locate and navigate through the Cash Collections application Receive payments from cases and bonds Take payments on Payment Groups Process refunds on overpayments Perform end-of-day processing Use macros where appropriate Print reports, miscellaneous forms, and documents related to the financial process Manage Bonds

© Tyler Technologies Payment Processing Quiz 1.There are only two types of payments taken in cash collections, Payments and Bonds. a.True b.False

© Tyler Technologies Payment Processing Quiz 1.There are only two types of payments taken in cash collections, Payments and Bonds. a.True b.False

© Tyler Technologies Payment Processing Quiz 2.Payment methods include, but are not limited to which of the following? a.Cash b.Check c.Credit Card d.All the above

© Tyler Technologies Payment Processing Quiz 2.Payment methods include, but are not limited to which of the following? a.Cash b.Check c.Credit Card d.All the above

© Tyler Technologies Payment Processing Quiz 3.The choice to take a payment or take a bond is dictated by which of the following? a.Payment Method b.Transaction Code c.Citation Number d.Defendant’s name.

© Tyler Technologies Payment Processing Quiz 3.The choice to take a payment or take a bond is dictated by which of the following? a.Payment Method b.Transaction Code c.Citation Number d.Defendant’s name.

© Tyler Technologies Payment Processing Quiz 4.A cashier can take a payment that is not related to case filed in criminal court module. a.True b.False

© Tyler Technologies Payment Processing Quiz 4.A cashier can take a payment that is not related to case filed in the criminal court module. a.True b.False

© Tyler Technologies Payment Processing Quiz 5.In order to close out the money at the end of the day, the clerks must close their batches. a.True b.False

© Tyler Technologies Payment Processing Quiz 5.In order to close out the money at the end of the day, the clerks must close their batches. a.True b.False

© Tyler Technologies Payment Processing Quiz 6.Payments using multiple tender types cannot be taken on one receipt. a.True b.False

© Tyler Technologies Payment Processing Quiz 6.Payments using multiple tender types cannot be taken on one receipt. a.True b.False

© Tyler Technologies Payment Processing Quiz 7.Payments against multiple defendants can be posted on a single receipt. a.True b.False

© Tyler Technologies Payment Processing Quiz 7.Payments against multiple defendants can be posted on a single receipt. a.True b.False

© Tyler Technologies Payment Processing Quiz 8.If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a.True b.False

© Tyler Technologies Payment Processing Quiz 8.If the clerk enters the actual amount of money tendered, the system will provide the amount of change to be given. a.True b.False

© Tyler Technologies Payment Processing Quiz 9.If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a.True b.False

© Tyler Technologies Payment Processing Quiz 9.If the money doesn’t balance at the end of the day, the end of day money report can be edited to reflect the difference through the use of the Long/Short Transaction button. a.True b.False

© Tyler Technologies Payment Processing Quiz 10.Cash Bonds can be entered through cash collection and through the Bond program. a.True b.False

© Tyler Technologies Payment Processing Quiz 10.Cash Bonds can be entered through cash collection and through the Bond program. a.True b.False

© Tyler Technologies Payment Processing Quiz 11.Clerks can void a cash bonds. a.True b.False

© Tyler Technologies Payment Processing Quiz 11.Clerks can void a cash bonds. a.True b.False

© Tyler Technologies Questions/Notes