Delivering Comprehensive Clinical Services to Young People in Out of Home Care Vanessa Clift1, Katie Morgan2,3, Terence Yoong2,3, Miranda Shaw1, Tania May2 and Voula Kougelos1
Model of Care
January 2008 – review of Youth Health Services data for two consecutive years was analysis August 2009 – Implemented the Model of Care
Priority Groups OOHC Homeless young people Aboriginal young people Young parents Young carers GLBT Newly arrived and refugee young people High needs Culturally and Linguistically Diverse Communities Experiencing economic disadvantage Young people in other department care
Priority Health Issues Chronic Illness and Disability Drug, Tobacco and Alcohol Harm and Injury Sexual Health Mental Health Nutrition and Physical Activity Oral Health
Key Priority Group - OOHC 2008 data 34,069 children and young people within Australia NSW 14,667 Within SSWAHS 2,148 Indigenous children and young person are over represented in OOHC
Multidisciplinary Clinic NSW CAAH Youth Health Better Practice Framework NSW Youth Health Policy (Draft ) Area wide service using existing four Youth Health Service
What was the Focus Comprehensive Medical Assessment OOHC young people referred = 174 Offered an appointment within 30 days of receiving the referral = 100% Full medical assessment = 100% Counselling = 69% Oral Health = 80% Additional Specialist Services = 34% FTA/Cancellations = 39%
What We Have Done Centralised intake Electronic data collection system Assessment forms Client case management Multidisciplinary case review Defined roles Work force development
Health Issues Identified Young people in OOHC have high rates of health problems – Emotional and behavioural – Developmental – Physical Often have unrecognised health issues Often health needs are not meet
Challenges Human resources Slow uptake by Community Services (CS) case workers FTA Rescheduling Different groups of clients Young people in Support accommodation
Review Establish Clinical Services Review data Intake Clinic processes CS referral pathway Key client contact points Forms
Reduce FTA Clinical Nurse Consultant OOHC coordinator Increase referral rate Obtaining comparative data Improve uptake of counselling services Significant numbers of OOHC >18yrs referred by supported accommodation Expand clinical sessions