Elko County E9-1-1 Project Visual Presentation - Final February 1, 2016 Elko Central Dispatch Administrative Authority Project Mission: To provide the citizens with automatic telephone number/location connectivity with local PSAPS

History of In 1968, became the national emergency number for the United States. Calling this single number provided a caller access to police, fire and ambulance services through what would become known as a common Public Safety Answering Point (PSAP). On February 16, 1968, the very first call was made in Haleyville, Alabama. 2

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9-1-1 Today in Elko County When a customer dials 911: – Call is forwarded to one of four phone lines. – No ANI or ALI is delivered: ANI – Automatic Number Identification ALI – Automatic Location Identification – Trap information is provided directly from Frontier Communications: Phone number & address No Master Street Address Guide (MSAG) – This is NOT Enhanced

9-1-1 Tomorrow for Elko County Components PSAP w/spares MSAG – Master Street Address Guide ANI/ALI – Database (Automatic Number Identification / Automatic Location Identification) Selective Router Circuits CAMA Trunks – (Centralized Automatic Message Accounting) Features Next-Generation SIP - based (Session Initiation Protocol) Emergency Services IP Networks Hosted solutions and “Virtual Public Safety Answering Points.” Intelligent User Interface (UI) Automatic Call Recovery (ACR) 5

Estimated Costs Capital One Time – Reverse 911 $ 80,000 – Optional Selective Router $150,000 Recurring Annual – 14 End Trunks to Router $45,004 – Maintenance (>year 1) $18,000 – Circuits to Reno $58,115 – Database $28,800 Totals $149,919 6

How are we going to pay for this?????

Funding Funding Mechanism, NRS 244A.7643 – Provides for a $0.25 monthly per line fee for 911 services: The surcharge imposed by a Board of County Commissioners pursuant to this section: (a) Each access line must not exceed $0.25 per month; (b) Each trunk line must not exceed $2.50 per month; and (c) Each mobile telephone line must not exceed $0.25 per month. 8

Funding Estimate Total Estimated Revenue Per Year: $170,928 (Est) – Frontier 8,611 Business = $25,833 per year (Est) – Frontier 7,915 Residential = $23,745 per year (Est) – Frontier 50 PRI (T1) 2.50 = $1,500 per year (Est) – Cellular 35,000 = $105,000 per year (Est) – Other Carriers 4,950 = $14,850 per year (Est) 9

What can the surcharge be used for? Public Safety purposes such as: – Public Safety Radio Communications – Administrative cost of collecting fees – Reverse 911 – Selective Router – Maintenance Agreements – Dispatch Computer Software (Emergency Fire Dispatch, Emergency Police Dispatch) – Radios – Computer Aided Dispatch – Hardware/Software – Databases – MSAG (Master Street Address Guide) – Administrative cost of updating MSAG (Master Street Address Guide) – GIS (Graphical Information System) 10

Who watches over the fund and advises on decisions????

Advisory Committee (NRS 244A.7645) If surcharge is enacted, County Commissioners shall establish an Advisory Committee to develop a plan to enhance or improve the emergency telephone system and oversee monies allocated. The advisory committee must: (a) Consist of not less than five members who: (1) Are residents of the county; (2) Possess knowledge concerning telephone systems for reporting emergencies; and (3) Are not elected public officers; and (b) Include a representative of an incumbent local exchange carrier. 12

Five-Year Plan Fiscal Year Collect Funds Establish Advisory Committee Establish Master Street Address Guide Revise 5 Year Plan Fiscal Year Frontier Database Interface Rural Providers, Centralized Automatic Message Accounting Reno Circuits Upgrade Master Street Address Guide Maintenance Enhanced 911 Fiscal Year Selective Router Upgrade Master Street Address Guide Fiscal Year Upgrade Dispatch Computer Software Reverse 911 Upgrade Master Street Address Guide Fiscal Year Replace 911 Servers Hardware Upgrade Upgrade Master Street Address Guide Replace Station servers 13

Local Agency Support City of Carlin City of Elko 14

Local Agency Support City of Wells City of West Wendover 15

Questions 16

Elko County E9-1-1 Project Visual Presentation - Final February 1, 2016 Elko Central Dispatch Administrative Authority Project Mission: To provide the citizens with automatic telephone number/location connectivity with local PSAPS